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Thomas
August 21, 2017
The metal anger turner on the end of reverse thread rod of motor is stripped and just spins around . Bucket anger system a okay. I cannot get turn blade to come off. I glued on threads for now. I see no part light this shown. Some plastic but not same. ????
For model number ED2VHEXVQ00
Hi Thomas,
Thank you for your inquiry. There is a video listed with the ice auger kit on our website that you may be able to reference. If you do not find that helpful you may have to refer to your manual. I hope this helps. Thank you and have a great day!
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Ted
April 24, 2018
I need the wire that stop the ice maker from dumping ice you lif it up
For model number ed2kvexvl00
Hi Ted,
Thank you for your question. The part number listed under your model number for the ice maker shut-off arm is PS11740252. I hope this helps. Thank you and have a great day!
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Betty O
May 6, 2018
I am watching the video for the replacement of the ice dispenser auger. I think my auger is ok but the" wheel" is broken. Is there a part number for just that? I have a Whirlpool refrigerator model number ed5phexrq01
Hello Betty, Thank you for your inquiry. The auger coupling that turns the auger is part# 983668. Hope this helps!
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Cheryl
March 10, 2023
Our current auger is giving our ice a bad taste. The metal is perhaps oxidizing. Hoping replacing it will help. What is this auger made out of? Do you think it will help with the bad taste?
For model number ED22PQXDW02
Hi Cheryl,
Thank you for your question. The auger is made of metal. If your ice has a bad taste, make sure that you are keeping the refrigerator clean and that you place a fresh box of baking soda inside every couple of months. If ice is left inside the refrigerator for long periods of time without being used, they will absorb food odors. If the auger is oxidizing, it may be causing the bad taste you are experiencing. If you would like to place an order for it, please call our customer service line and anyone will be happy to assist you. We look forward to hearing from you!
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Part Videos
Replacing your Whirlpool Refrigerator Ice Auger Kit
Customer Repair Stories
Average Repair Rating: 4.3 / 5.0, 7 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Plastic Auger on the Ice Maker broke.
Was very confused when the part sent out looked nothing like the one it would replace. There was a note in the package saying that this would replace it but I was doubtful. Suggest that it be made very clear that this is an upgraded part to replace a bad design.Had not problem once i checked the website and found this to be correct replacement part. I didn't have any problem with the order of the crusher blades as once I removed the shaft nut I slid all of the parts in order onto the awl. Then it was a simple matter of sliding them off of the awl onto the auger shaft. The new metal auger works much better than the plastic one it replaces.
Wallace from Weslaco, TX
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
70 of 78 peoplefound this instruction helpful.
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the original auger was plastic and broke
Pretty easy to replace..just take your time with the ice crusher but the teeth are labeled a..b..and c. This auger is steel so I should have no problems with this breaking. I received this item less than 24 hrs after I ordered it! On Christmas eve...Thanks to all of you
scott from Cocoa, FL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
25 of 28 peoplefound this instruction helpful.
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Auger drum broke
Very easy. Your online video was agreat help.
Michael from Deer Park, TX
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Wrench (Adjustable)
15 of 22 peoplefound this instruction helpful.
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Would not dispence ice
Removed screws from front of ice container,replaced drum. The hardest part was assembly of ice crusher,lucky the arms were lettered as to how they went back together.
Mike from Chickasha, OK
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
14 of 24 peoplefound this instruction helpful.
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Broken ice Auger kit
The do it yourself video that was attached was great
It went very well once I viewed the attached video from your company.
Thanks
Kenneth from MOUNT MORRIS, PA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
2 of 2 peoplefound this instruction helpful.
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Ice crusher was broken
As per your GREAT instruction video. Made the job simple and fast!!
Thank you for your services!
If in the future I ever need a part (s) for my appliances I will use PartSelect and will recommend to anyone family or friends!! P.S. I'm 77 years old.
Paul from LEESBURG, FL
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
2 of 2 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
6 Reviews
5.0
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★★★★★
★★★★★
MARY H - January 24, 2022
Verified Purchase
IT WAS EASY TO REPAIR
IT WAS NOT MADE THE SAME BUT IT DID WORK ALMOST AS GOOD
★★★★★
★★★★★
Jerry B - November 19, 2019
Verified Purchase
easy repair / works ggreat
works great
★★★★★
★★★★★
Steve S - October 24, 2018
Verified Purchase
Correct part, Wife able to install
Correct part and the installation video enabled my wife to install it. She is so proud that she put it on Facebook !
★★★★★
★★★★★
Stanley W - September 17, 2018
Verified Purchase
ice auger
Part works great and the video on how to install it was very helpful. All in all its a great buy for your application
★★★★★
★★★★★
Rebecca O - July 7, 2018
Verified Purchase
Installation was a breeze
This part was easy to install, especially after viewing the video sent. Unfortunately for me, this was not the correct part, I needed the ice auger bin.
★★★★★
★★★★★
Elizabeth B - April 12, 2018
Verified Purchase
Easy Repair.
I have to admit that I put this fix off for longer than I should have. The part did not look like the part that I was replacing and I was reluctant to spend the money on a possible wrong part. Then I watched the repair film. Duh. I should have watched that and read the other reviews. This is an upgraded part replacing a poor design. The repair is really easy, even if you have to use a screwdriver instead of the nut driver. It did take me a while, but that was because I was washing each of the parts as I took them off. In any case, I took apart my icebox, made the repair, and it works perfectly.
The Fix App makes it easy to manage all your stuff in one place. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place!
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
