The drum support roller kit allows the dryer to tumble properly by supporting the drum cylinder. The kit includes two drum rollers, four tri-rings, and one palnut (or retaining washer). The kit does not include a belt or idler pulley and rollers are not sold individually. The drum support roller kit may need to be replaced if the dryer is noisy or will not tumble. The tools needed to complete this repair are a putty knife, Phillips screw driver, and a 5/16 nut driver. This is an OEM part sourced directly from the manufacturer.
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Doyle
July 20, 2017
I purchased this kit and am ready to do the repair but what else do you suggest me “checking out” while I’ve got the machine opened up? It’s an older dryer and id rather get it all done in one go.
Hi Doyle, we recommend replacing the pulley and the belt when you replace the rollers. There is a maintenance kit for this, and it is part number 4392065. It includes all three replacement parts mentioned above. Best of luck with this repair!
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Jole
July 20, 2017
I keep having to replace my drum rollers what is going on… am I doing something wrong or is there another problem im not addressing?
Hello Jole, if your drum rollers keep failing we recommend replacing the left WPW10359270 and the right WPW10359269 drum roller shaft. Please let us know if you have any further questions!
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Maurice
February 5, 2019
Today I received the rear drum support roller kit, part number ps347627, that I ordered for our Whirlpool dryer model number le7800xsn1 with a serial number of m74107427. Unfortunately the packet did not contain any instructions and I have not received an answer to the questions I submitted on january 29, 2019 at the time I ordered the parts. Before I begin to install the new rollers I would like you to tell me what product would be best to use to thoroughly clean the gummy substance off of the drum support roller shafts. Also, I expect the original grease is what eventually got gummy so I would like to know what product should now be used to re lubricate the parts when I re assemble the dryer using the new rollers.
For model number LE7800XSN1
Hello Maurice, Thank you for the question. You can just use a mild dish soap to remove any build up. When replacing the shaft and roller, grease is not required. Here are a few links on how to install the roller and shaft. Hope this helps!
https://www.youtube.com/watch?time_continue=439&v=Ku3rkNErqTA
https://www.youtube.com/watch?v=4QIHirXRzpA
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Nadrina
July 20, 2017
After hearing a thumping sound in my dryer I replaced the support rollers and idler pulley using this kit but I’m still hearing the noise, what next?
Hello Nadrina, great question! If you have already replaced your support rollers and idler pulley and are still having no luck, we recommend checking your blower wheel and the tumbler. With the blower wheel, you are checking to make sure there is nothing caught in it, or that it is not damaged. With the tumbler, you are checking to make sure it is not out of round. I hope this helps!
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Robert
December 17, 2019
I need the axles that go with the rollers.Mine have worn in spots.
For model number Kenmore series 80
Hello Robert, thank you for your question. The shafts are Drum Support Roller Shaft - Right Side
PartSelect Number: PS11753705, and Drum Roller Shaft - Left Side PartSelect Number: PS11753706. Please enter the part number into the site for current price and availability. Good luck with your repair!
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John
January 21, 2019
My renter's told me the 2 yr old dryer is making a sound like there are shoes tumbling around inside but there are none of course. Would this be the rollers? And if so is there a specific repair kit you recommend?
For model number WED4800XQ3
Hello John, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS347627. The only way to know for sure is to check the rollers for wear or damage. Hope this helps, good luck with this repair!
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Nico
May 14, 2019
Does this kit or any part of this dryer mode contain teflon?
For model number LER3622PQ0
Hello Nico, Thank you for the question. Very sorry but the manufacture did not provide us with the material the parts are made of. For more specialized assistance or to speak with someone about this, I would suggest calling the manufacturer of the appliance directly. Hope this helps!
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Tim
March 6, 2019
How much is your cheapest rear roller shafts are for a Whirlpool dryer please give me a good deal i'm gonna buy the rollers to i can't afford more than 45 dollars for both or at the top roller shaft i guess it's the left side the high side
For model number WGD5840SWO
Hello Tim, thank you for inquiring. The Left Side Drum Support Roller Shaft is PS11753706 and the Right Side Drum Support Roller Shaft is PS11753705.
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Gary
April 10, 2019
How do you replace the drum pulley shafts. Mine are warn out.
For model number 87576100
Hi Gary, thank you for your question. We have a video for installation on these parts above in the part information. Here is the direct link: https://youtu.be/4QIHirXRzpA. Good luck with your repair.
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JOHN
November 28, 2017
I need instructions for roller replacement for single cabinet washer/dryer combo.Whirlpool serial #m43626604 model # lt5000xmno thanks john
For model number LT5000XMW0
Hi John,
Thank you for your question. There is a video listed with the part you have referenced in your question to us on how to install them. I hope this helps. Thank you and have a great day!
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Part Videos
Replacing your Kenmore Dryer Rear Drum Support Roller Kit
Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 102 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Dryer stopped spinning
The dryer quit working. I did some trouble shooting on your amazing site, ordered what i thought it might need and then got to work. Took no time to get it apart and replace roller kit and belt. What took the longest was getting in there and cleaning out probably 15 years worth of dirt and dust. If you have not opened your dryer up and done this, 10/10 recommend, because in doing so i found that the motor was the real culprit. Once i opened it up more, especially cleaning around the blower fan and motor, i was half a day in. Put it all back together and got it running for two more loads before the motor quit. Replaced that and since the hard work was done, had it back in in half an hour and running great. Probably will need to redo the felt seal one day, but for now, i am calling it a win. This is my go to site for all things and i have been able to work on most of my major appliances and do it myself using the helpful information here.
The dryer was making a squeaking sound when running
Installation went very well. Raised the top of the dryer, removed the front of the dryer, remove the drum, at this point the dryer‘s wide open removed the police and the tensioner also remove your tire rings replace everything back in order as how are you get apart. Repair took about an hour and 15 minutes
I removed the top panel, then the front panel. Removed the belt and the drum. Saw what I needed to replace. Ordered the parts then put back together. It was a really easy job.
I watched all the videos with Steve. He was very helpful in his presentation of the repairs. Due to the age of the dryer every thing was replaced and was very easy to do. Thank you Steve and PartSelect for making these repairs possible and easy
I watched a U Tube video about banging sound from dryer. Once I recognized the problem, lifted the top, removed 2 screws holding the front, removed the drum, and bingo. Saw the worn out drum roller. Ordered the replacement parts from "PartSelect" on line (Great Company). Was in no hurry, so I chose regular mail delivery. 4 days later, got the correct replacement parts, put the dryer back together, and now, the dryer is quieter then when I bought it new, a thousand years ago. I will never again be afraid to tackle an appliance issue. THANK YOU !!!
Followed the video instructions to replace motor, belt, and rollers (belt and rollers looked to be in ok shape, but as long as I had the thing open I figured I might as well). Fairly straightforward procedure. Trickiest parts were getting the rear roller clips in place and re-attaching the rear motor spring clip. Probably could've found a used dryer of comparable quality for less, but this was easier and more satisfying than moving dryers in and out of the basement.
the directions didn't say I needed clips to hold the felt in place while I did the glue
Once I started using a bunch of clothespins to hold the felt in place and then started gluing small sections at a time I was able to complete the task. The glue comes out of the tube very quickly so don't squeeze it a lot.
I followed the instructions on the video and it was simple. The hardest part was vacuuming out 32 years of lint from around the motor and igniter. I was lucky there was never a fire in the dryer.
David from JOLIET, IL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
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Drum supprot rollers wore out after about 6 years of use.
Replaced the drum support rollers and a thermal fuse and the dryer works great now.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Charles N - 5 days ago
Verified Purchase
Easy Fix
This was a perfect fit for an older dryer. Thank you
★★★★★
★★★★★
Shawn W - 18 days ago
Verified Purchase
Rollers fit great
Video instructions were perfect
★★★★★
★★★★★
Alan L - August 23, 2023
Verified Purchase
Dryer Drum Rollers
Fit perfect. Was an easy fix.
★★★★★
★★★★★
Matthew M - August 13, 2023
Verified Purchase
Got my dryer working again, the squealing/screeching noise is gone!
My clothes dryer was making an awful high-pitched squeal when it was running, replacing the rear drum support rollers solved the problem.
Fairly easy DIY fix, because the video (included with every PartSelect purchase) walked me through every step of the process.
That video is the reason I'll always buy appliance parts from PartSelect!
★★★★★
★★★★★
James C - August 11, 2023
Verified Purchase
Dryer
Parts were received on time and I had no problems at all replacing them. Website was easy to navigate.
★★★★★
★★★★★
Harold C - July 20, 2023
Verified Purchase
Quality parts
Everything fit perfectly . Repair was quick and easy . Happy wife !
★★★★★
★★★★★
Brian R - July 8, 2023
Verified Purchase
Great upgrade for an old machine.
This part will outlast the rest of the machine.
★★★★★
★★★★★
Michael M - April 6, 2023
Verified Purchase
Silence is golden
Replacement rollers fit perfectly and eliminated the squeal immediately.
★★★★★
★★★★★
Richard G - March 19, 2023
Verified Purchase
Worked great!
It was delivered at a reasonable time! Fit perfect and I’m back in business!
★★★★★
★★★★★
James W - March 1, 2023
Verified Purchase
Roper Dryer 25 years Old
Easy fix and sounds like a new dryer. It was the rollers so... installed the new rollers and the new belt, saved the old belt because it was still good. Thank you for making a 25 year old dryer sound new.
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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