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347627-1-S-Whirlpool-349241T           -Rear Drum Support Roller Kit
347627-1-S-Whirlpool-349241T           -Rear Drum Support Roller Kit https://partselectcom.azureedge.net/Schematics/Whirlpool/SNBNEJXS.gif

Rear Drum Support Roller Kit

Your Price

$12.47
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS347627
Manufacturer Part Number 349241T
Manufactured by Whirlpool

The drum support roller kit allows the dryer to tumble properly by supporting the drum cylinder. The kit includes two drum rollers, four tri-rings, and one palnut (or retaining washer). The kit does not include a belt or idler pulley and rollers are not sold individually. The drum support roller kit may need to be replaced if the dryer is noisy or will not tumble. The tools needed to complete this repair are a putty knife, Phillips screw driver, and a 5/16 nut driver. This is an OEM part sourced directly from the manufacturer.

This part works with the following brands: Kenmore, Whirlpool, Roper, KitchenAid, Estate, Crosley, Inglis, Maytag, Amana, Admiral, Magic Chef.

This part works with the following products: Dryer, Washer Dryer Combo.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Will Not Start.
  • Marks left on clothes.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Maintenance Kit

Part Number 373087

This maintenance kit or dry repair kit is used for dryers. The kit includes the drum belt, drum support rollers, one idler pulley, four tri-rings, and one clip. If your dryer is making loud, squeaking, or squealing noises while the drum is turning, or the drum has stopped turning, using this maintenance kit is the solution. The tools needed for this installation are: putty knife, Phillips screwdriver, 5/16 nut driver, and a small flat blade screw driver. This kit can be used for gas and electric dryers. Remember to unplug the dryer from the power source before beginning this project.

$42.85
In Stock

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

I purchased this kit and am ready to do the repair but what else do you suggest me “checking out” while I’ve got the machine opened up? It’s an older dryer and id rather get it all done in one go.

Doyle
Answer:

Hi Doyle, we recommend replacing the pulley and the belt when you replace the rollers. There is a maintenance kit for this, and it is part number 4392065. It includes all three replacement parts mentioned above. Best of luck with this repair!

5 people found this helpful.
Question:

After hearing a thumping sound in my dryer I replaced the support rollers and idler pulley using this kit but I’m still hearing the noise, what next?

Nadrina
Answer:

Hello Nadrina, great question! If you have already replaced your support rollers and idler pulley and are still having no luck, we recommend checking your blower wheel and the tumbler. With the blower wheel, you are checking to make sure there is nothing caught in it, or that it is not damaged. With the tumbler, you are checking to make sure it is not out of round. I hope this helps!

4 people found this helpful.

Most Recent

Question:

I need instructions for roller replacement for single cabinet washer/dryer combo.Whirlpool serial #m43626604 model # lt5000xmno thanks john

JOHN for model number LT5000XMW0
Answer:

Hi John, Thank you for your question. There is a video listed with the part you have referenced in your question to us on how to install them. I hope this helps. Thank you and have a great day!

Question:

I keep having to replace my drum rollers what is going on… am I doing something wrong or is there another problem im not addressing?

Jole
Answer:

Hello Jole, if your drum rollers keep failing we recommend replacing the left WPW10359270 and the right WPW10359269 drum roller shaft. Please let us know if you have any further questions!

2 people found this helpful.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.3 / 5.0, 96 reviews What's this?
 

2 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Wrench (Adjustable)
Customer: Brad from Lake City, FL

Buzzing sound while start button pushed. Then shut off after 30 seconds.

Removed 2 screws holding the lint trap on top, popped up the top and lifted back, removed 2 screws on the inside top of front panel, lifted front off and set aside then reached under the drum and pulled tension pully to loosen the belt, and removed the drum. popped the motor clams off and then used 2 adjustable wrenches to grasp the nuts at the front and back to remove blower fan. When you look for the area in back to loosen the blower fan you may notice the nut that you are looking for is actually part of the fan and is plastic looking rather than metal. I did have to take off the back cover to the blower fan to tighten it back up.I had seen instructions that the blower fan would have a 3/8 hole in the back of it to loosen it,but mine did not. I assembled it and it works great with my new motor and rollers. I received my part in 2 days, very happy

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3 of 7 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Socket set
Customer: Mandie from Lewisville, NC

Loud noise, metal shreds in lint catcher

I took the long way around and removed the back with the nutdriver (8mm), unscrewed the lint catcher from the top and back (phillips). From there, I reached around and unscrewed the support brackets (9/16"). Once I confirmed the problem, I ordered the parts. There was really nothing wrong with the belt or pulley, but considering its age, I figured it was easier to replace now while I already had it apart.

Once I received the parts (about 3 days), I removed the front of the dryer by popping the top of the cabinet off, and the kick plate at the bottom with a flat screwdriver. Then, I removed the two screws holding up the door at the bottom, and the two holding it from the inside top. Once the front came off, I removed the idler pulley from the bottom, and the drum fell out. I was left with an empty cabinet with the exception of the motor.

I replaced the tri-rings on the support shafts, which was the most time consuming part of the whole ordeal. Those buggers are tight. I ratcheted the support brackets back on , removed the belt from around the drum and replaced it with the new one. I added the idler pulley back in, placed the drum against the back, and hooked the belt back around the motor. I also replaced the lint seal that goes from the drum to the catcher before putting it all back together.

I wish all machines were as easy as this dryer to repair.

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3 of 7 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Nutdriver, Screw drivers
Customer: Ramon from Los Angeles, CA

Dryer was making a lot of noise while running.

After identfying that the problem was due to a damaged drum support roller, I decided to replace the bad roller instead of replacing the dyer itself.

The first thing was to remove the front cover
and the front panels to expose the drum. (Only a few screws hold them in place.) Next, the drum was removed by first releasing the belt from the motor pulley and tensioner, and then pulling the drum straight out.

At this point the two rollers would be exposed. The triangular plastic retaining locks were removed by slightly prying them off. The old rollers were then removed and replaced.

Before putting everything back, this was a good time to vacuum all the accumulated lint inside, especially the lint that had accumulated around the motor assembly and the fire box.

(A pleasant surprise: I found a lot of coins inside the unit, enough to recoup half of what I spent for the new rollers.)

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2 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: James from Ctr. Barnstead, NH

There was a squealing noise when the dryer was in use.

I removed the 2 screws in the lint filter. Then pried up the top of the dryer. I removed the 2 screws inside the front panel at top.I then unplugged the wires inside attached to the front panel. I pulled up on front panel and removed it. I then lifted out the drum and set aside. I replaced the 2 drum wheels prying off the plastic retainers. I didn't relpace the tension pulley as I didn't have one. I took old belt off drum and replaced it with the new one and replaced drum. I held up the drum with a bungee cord while I rethreaded the belt. I put the front panel back on and replaced the screws. I then plugged the wires back together. I put the top down and then replaced the 2 screws in the lint filter. I relaced the lint filter and tested the dryer. The noise was gone and new belt installed. fairly simple.

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1 of 2 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: emamoudeen from south ozone park, NY

Loud noise

very smooth with your video instruction help

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1 of 2 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers, Socket set
Customer: Kevin from PT PLEAS BCH, NJ

Noisy

Lifted top of dryer using putty knife. Took front panel off using socket wrench. Slipped drum belt off an took drum out. Vacuumed out entire interior. Replaced rollers an clips and reassembled!! Saved $100!!! Thank you!!

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2 of 5 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: Nesco from Beltsville, MD

The drum roller wheels needed to be replaced. The drum seal was damaged.

Followed the instructions from the video on hour website. It was quick and easy. The only thing that took time was waiting for the glue to dry.

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2 of 5 people found this instruction helpful

Parts Used:
Level of Difficulty: Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Customer: Steven from Oxnard, CA

The dryer was squeaking and would not heat at all.

The first thing I did was call my friend Donnie who manages some apartment buildings and who is always complaining about fixing things and getting the right parts to fix things. He told me what to order from PartsSelect and when the parts got here I called him up and he did the repair work.

He was reluctant to do the work at first but after he found out I had ordered the parts from PartsSelect he was happy to do the work. "Their parts are always right and they always work," was what he said after he had my dryer working just like new. So if you know nothing about fixing things and buying parts just call PartsSelect and you will be fine. Just ask my friend Donnie!!!

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2 of 5 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Socket set
Customer: Frank from Avon, CT

Worn bushing on bottom drum roller

unplugged power, slide unit away from wall, removed bottom front cover, rear sheetmetal cover, tilted front of unit to remove roller outboard support (sheetmetal screw from bottom of dryer). Removed shaft bolt from rear of dryer which released roller assembly. Remove speed nut from old roller assembly to remove outboard support arm, mounted new roller to new shaft placed triangle clips (one each side of roller), mounted outboard support to front of new shaft and completed re-assembly (reverse order of disaasembly).

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Craig from Baton Rouge, LA

Loud squeaky noise

Raised the top of the dryer and removed the front panel. Then removed the drum to gain access to the drum support rollers. Used the the flat screwdriver to remove the retaining clips holding the wheel in place. Slid the new wheels in place and popped the clip back on. Slid the drum in and put the front back on. The installation video online was extremely helpful.

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2 of 6 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Customer: Charles from Napa, CA

Screeching sound from dryer.

PartSelect you have to have the best online customer service in the industry. No, I take it back. It's the best online service I've experienced anywhere. Period. Your online parts lookup showed me all the parts I needed. Nothing more. You have excellent installation videos which also came with the confirmation email.The percentage of repairs for each spare part helped me to accurately diagnose the problem. The dryer problem was in the motor bearings and not the roller wheels as I had originally thought. Smart idea. All the parts fit perfectly and installed exactly as your videos described. But the best thing is I got the complete order delivered in two days. Your entire end-to-end customer care is terrific. My wife is happy with the repaired dryer. And you guys made me look like a hero. Thanks again. Charlie in Napa. CA.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Craig from Lumberton, NC

Dryer making bumping noise when running.

watched repair video and fixed dryer.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: Jerry from Greenacres, WA

Drym rollerfell off

Took off the out cover of the dryer unit. Removed the drum. Then replaced the roller

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: Edward from Oxford MS, MS

Dryer was squealing like a stuck hog!

The instructional videos were very helpful in diagnosing and correcting the problem. I order the idler pulley and decided to replace the drum support rollers since I had to open it up. It was very simple to do and did not take long. The old pulley was completely shot. It sounded like a baby rattle when rolled by hand. Now the old dryer runs like new. Parts were delivered quickly and I am very happy with the service!

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2 of 6 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Customer: john from appleton, WI

Loud shrieking sound when it ran

nobody has said it yet so... to take a dryer apart, take the back off, pull the lint trap, remove two screws on back of the top piece. the whole top shifts forward and disengages two clips on front corners, it then tilts up and back. the front comes off next, this frees up the tub. all parts ordered replaced worn parts, though there was no smoking gun as to the source of the sound. once it was apart, it was a cakewalk. had it up and running in 45 minutes. can't see how it took others two hours.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS347627
Manufacturer Part Number: 349241T
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