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347627-1-S-Whirlpool-349241T           -Rear Drum Support Roller Kit
347627-1-S-Whirlpool-349241T           -Rear Drum Support Roller Kit https://partselectcom.azureedge.net/Schematics/Whirlpool/SNBNEJXS.gif

Rear Drum Support Roller Kit

Your Price

$12.47
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS347627
Manufacturer Part Number 349241T
Manufactured by Whirlpool

The drum support roller kit allows the dryer to tumble properly by supporting the drum cylinder. The kit includes two drum rollers, four tri-rings, and one palnut (or retaining washer). The kit does not include a belt or idler pulley and rollers are not sold individually. The drum support roller kit may need to be replaced if the dryer is noisy or will not tumble. The tools needed to complete this repair are a putty knife, Phillips screw driver, and a 5/16 nut driver. This is an OEM part sourced directly from the manufacturer.

This part works with the following brands: Kenmore, Whirlpool, Roper, KitchenAid, Estate, Crosley, Inglis, Maytag, Amana, Admiral, Magic Chef.

This part works with the following products: Dryer, Washer Dryer Combo.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Will Not Start.
  • Marks left on clothes.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Maintenance Kit

Part Number 373087

This maintenance kit or dry repair kit is used for dryers. The kit includes the drum belt, drum support rollers, one idler pulley, four tri-rings, and one clip. If your dryer is making loud, squeaking, or squealing noises while the drum is turning, or the drum has stopped turning, using this maintenance kit is the solution. The tools needed for this installation are: putty knife, Phillips screwdriver, 5/16 nut driver, and a small flat blade screw driver. This kit can be used for gas and electric dryers. Remember to unplug the dryer from the power source before beginning this project.

$42.85
In Stock

Questions & Answers

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Most Helpful

Question:

I purchased this kit and am ready to do the repair but what else do you suggest me “checking out” while I’ve got the machine opened up? It’s an older dryer and id rather get it all done in one go.

Doyle
Answer:

Hi Doyle, we recommend replacing the pulley and the belt when you replace the rollers. There is a maintenance kit for this, and it is part number 4392065. It includes all three replacement parts mentioned above. Best of luck with this repair!

5 people found this helpful.

Most Recent

Question:

After hearing a thumping sound in my dryer I replaced the support rollers and idler pulley using this kit but I’m still hearing the noise, what next?

Nadrina
Answer:

Hello Nadrina, great question! If you have already replaced your support rollers and idler pulley and are still having no luck, we recommend checking your blower wheel and the tumbler. With the blower wheel, you are checking to make sure there is nothing caught in it, or that it is not damaged. With the tumbler, you are checking to make sure it is not out of round. I hope this helps!

4 people found this helpful.
Question:

I keep having to replace my drum rollers what is going on… am I doing something wrong or is there another problem im not addressing?

Jole
Answer:

Hello Jole, if your drum rollers keep failing we recommend replacing the left WPW10359270 and the right WPW10359269 drum roller shaft. Please let us know if you have any further questions!

2 people found this helpful.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.3 / 5.0, 95 reviews What's this?
 

2 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers, Screw drivers, Socket set
Customer: William from La Porte, IN

Drum roller bearing was out and making a banging noise

removed the top of the dryer exposing the drum and belt.Also the bottom acess door was removed.The rollers were easy to get to from the bottom and from the back.Had to remove ducting from the rear of the dryer to expose the upper most roller shaft nut.Loosened the nuts from the back making the wheels come from the bottom.Also had to loosen the support bracket holding the weight up on the bottom roller assy.Replaced the belt by rapping it around the drum before installing the roller wheels.This project was easy except trying to hold the upper shaft in place while putting the nut back on the shaft.This would be much easier with a second person.Thanks for making this a nice experience and easy fix !

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2 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers
Customer: jeff from albuquerque, NM

Dryer tumbler made a loud noise

Disassembled dryer, removed tumbler, replaced drum support rollers

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2 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Josh from Madill, OK

Loud noise while in use

Replaced roller. Very simple. Dryer is the easiest appliance to repair. Only a few parts keep a dryer working

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2 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: ronald r from gainesville, FL

Noisy thumping dryer

Followed the instruction given by previous writers in these post.
Hint The bungee cord hook was used to hold up the lid, worked very well.
If you are by yourself use duct tape to hold the drum in place before removing the front panel. Tape the top rear of the drum to the rear frame. Also do this when reassembling the front panel.
Easy and quick makes the wife happy this time.
PS. Ordered the parts on Sunday and had them on Tuesday.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Customer: Sam from MINNEAPOLIS, MN

Motor failure

Followed the video instructions to replace motor, belt, and rollers (belt and rollers looked to be in ok shape, but as long as I had the thing open I figured I might as well). Fairly straightforward procedure. Trickiest parts were getting the rear roller clips in place and re-attaching the rear motor spring clip. Probably could've found a used dryer of comparable quality for less, but this was easier and more satisfying than moving dryers in and out of the basement.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: More than 2 hours
Tools: Nutdriver, Screw drivers
Customer: Todd from SAN JOSE, CA

The directions didn't say I needed clips to hold the felt in place while I did the glue

Once I started using a bunch of clothespins to hold the felt in place and then started gluing small sections at a time I was able to complete the task. The glue comes out of the tube very quickly so don't squeeze it a lot.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Karl from CHINO HILLS, CA

Drum supprot rollers wore out after about 6 years of use.

Replaced the drum support rollers and a thermal fuse and the dryer works great now.

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1 of 1 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers, Socket set
Customer: Charles from ERIE, PA

Noisy while in use.

Turn off Gas, unplug electric cord, remove rear cover, remove two screws holding the lint trap to the top, raise top flip[ping to the back supporting it not to damage wiring, remove bottom front cover, remove door springs, remove front cover, disengage belt tensioner, remove drum. unclip right side roller and remove, unbolt left wheel mount from the rear and the bracket in the front, remove clips or cut off (new ones come with new clips). clean the wheel shafts, light sanding if needed, apply light coat of lithium grease. replace wheels and reassemble dryer in the reverse order from disassemble. roll drum by hand after front back on to ensure it rolls without catching. Finish and test.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Socket set
Customer: Noel from N BRANFORD, CT

Dryer was making all kinds of noises

After checking out the website and the videos posted to YouTube, I decided that I should take a chance and try and repair the problem myself. I am not in any way mechanical, and for me personally, this was a huge job. The instructions and the video were so clear that it made the job easy. Taking out the dryer drum was a concern, and although not heavy, I used a friend to hold it in place when I was putting it back together. My only small issue was when I was removing the rollers. I had some difficulty taking off the plastic locking washers but other than that, it was a breeze. The videos posted are great and very easy to follow. While doing the above job, I also replaced the dryer belt and heating element, both of which I followed instructions as per video. The dryer is running very smooth, and is the quietest it has been for many years. Very happy with all aspects of service advice and videos.

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1 of 1 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Very Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Socket set
Customer: Scott from EVEREST, KS

Rollers had been new too long!

Took of the btm pan and the top to be able to remove the front. Raised the drum enough to replace the right hand wheel. ( the old ones had already been removed) Replace the left hand wheel and bracket. Re assemble the machine. Worst part was trying to do all this with the can of beer in one hand!!

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Charles R from PUXICO, MO

Dryer was making a horribly loud noise

I had worked on appliances for years ( been many years though since I had) so I knew pretty much what the problem was. I took the front off the dryer and saw the rear drum support roller was totally worn out. We immediately ordered ( on line) the roller and a new belt due to some wear noted on it. Took a week to arrive but had it all installed in about 30 minutes due to a diagram was also included for replacing the belt. I am 78 and memory is getting a little fuzzy so it really helped.

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1 of 1 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: Ava from BALTIMORE, MD

Dryer making excessive noise; then continued to blow circuit

Attributed excessive noise to age of dryer, upon closer inspection, a dish towel had become caught at rear of drum because the drum support rollers were damaged causing the drum to create a space in the rear of the drum. This was large enough for the dish towel to be caught. Originally I thought that the thermal fuse had blown the circuit-which should occur in an overheating situation-however the loose drum had worn through the electrical wire leading to the door switch because it was not properly seated on the rear drum rollers. the wire was repaired with a wire nut, rear drum rollers were installed and it is working again. thank you for the extremely fast shipping

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2 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Wes from Duluth, MN

Drum stopped turning

I pretty much followed the instruction sheet that was included with the new drum belt BUT, this should be added in step #2. "If working alone" Before removing the front door panel: A)pull down lower access panel. B)Support the weight of the drum. (This can prevent damaging the rear drum seal!).
Also, instruction sheet step #5 should read: Route belt through the idler pulley bracket (by pulling side of bracket open enough to insert belt) and then around the motor pulley.
Step #7) A putty knife with the end rounded off works best!
Thanks!

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2 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Wrench (Adjustable)
Customer: Brad from Lake City, FL

Buzzing sound while start button pushed. Then shut off after 30 seconds.

Removed 2 screws holding the lint trap on top, popped up the top and lifted back, removed 2 screws on the inside top of front panel, lifted front off and set aside then reached under the drum and pulled tension pully to loosen the belt, and removed the drum. popped the motor clams off and then used 2 adjustable wrenches to grasp the nuts at the front and back to remove blower fan. When you look for the area in back to loosen the blower fan you may notice the nut that you are looking for is actually part of the fan and is plastic looking rather than metal. I did have to take off the back cover to the blower fan to tighten it back up.I had seen instructions that the blower fan would have a 3/8 hole in the back of it to loosen it,but mine did not. I assembled it and it works great with my new motor and rollers. I received my part in 2 days, very happy

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3 of 7 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Socket set
Customer: Mandie from Lewisville, NC

Loud noise, metal shreds in lint catcher

I took the long way around and removed the back with the nutdriver (8mm), unscrewed the lint catcher from the top and back (phillips). From there, I reached around and unscrewed the support brackets (9/16"). Once I confirmed the problem, I ordered the parts. There was really nothing wrong with the belt or pulley, but considering its age, I figured it was easier to replace now while I already had it apart.

Once I received the parts (about 3 days), I removed the front of the dryer by popping the top of the cabinet off, and the kick plate at the bottom with a flat screwdriver. Then, I removed the two screws holding up the door at the bottom, and the two holding it from the inside top. Once the front came off, I removed the idler pulley from the bottom, and the drum fell out. I was left with an empty cabinet with the exception of the motor.

I replaced the tri-rings on the support shafts, which was the most time consuming part of the whole ordeal. Those buggers are tight. I ratcheted the support brackets back on , removed the belt from around the drum and replaced it with the new one. I added the idler pulley back in, placed the drum against the back, and hooked the belt back around the motor. I also replaced the lint seal that goes from the drum to the catcher before putting it all back together.

I wish all machines were as easy as this dryer to repair.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS347627
Manufacturer Part Number: 349241T
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