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347627-1-S-Whirlpool-349241T           -Rear Drum Support Roller Kit
347627-1-S-Whirlpool-349241T           -Rear Drum Support Roller Kit https://partselectcom.azureedge.net/Schematics/Whirlpool/SNBNEJXS.gif

Rear Drum Support Roller Kit

Your Price

$12.47
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS347627
Manufacturer Part Number 349241T
Manufactured by Whirlpool

The drum support roller kit allows the dryer to tumble properly by supporting the drum cylinder. The kit includes two drum rollers, four tri-rings, and one palnut (or retaining washer). The kit does not include a belt or idler pulley and rollers are not sold individually. The drum support roller kit may need to be replaced if the dryer is noisy or will not tumble. The tools needed to complete this repair are a putty knife, Phillips screw driver, and a 5/16 nut driver. This is an OEM part sourced directly from the manufacturer.

This part works with the following brands: Kenmore, Whirlpool, Roper, KitchenAid, Estate, Crosley, Inglis, Maytag, Amana, Admiral, Magic Chef.

This part works with the following products: Dryer, Washer Dryer Combo.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Will Not Start.
  • Marks left on clothes.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Maintenance Kit

Part Number 373087

This maintenance kit or dry repair kit is used for dryers. The kit includes the drum belt, drum support rollers, one idler pulley, four tri-rings, and one clip. If your dryer is making loud, squeaking, or squealing noises while the drum is turning, or the drum has stopped turning, using this maintenance kit is the solution. The tools needed for this installation are: putty knife, Phillips screwdriver, 5/16 nut driver, and a small flat blade screw driver. This kit can be used for gas and electric dryers. Remember to unplug the dryer from the power source before beginning this project.

$42.85
In Stock

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

I purchased this kit and am ready to do the repair but what else do you suggest me “checking out” while I’ve got the machine opened up? It’s an older dryer and id rather get it all done in one go.

Doyle
Answer:

Hi Doyle, we recommend replacing the pulley and the belt when you replace the rollers. There is a maintenance kit for this, and it is part number 4392065. It includes all three replacement parts mentioned above. Best of luck with this repair!

5 people found this helpful.

Most Recent

Question:

After hearing a thumping sound in my dryer I replaced the support rollers and idler pulley using this kit but I’m still hearing the noise, what next?

Nadrina
Answer:

Hello Nadrina, great question! If you have already replaced your support rollers and idler pulley and are still having no luck, we recommend checking your blower wheel and the tumbler. With the blower wheel, you are checking to make sure there is nothing caught in it, or that it is not damaged. With the tumbler, you are checking to make sure it is not out of round. I hope this helps!

4 people found this helpful.
Question:

I keep having to replace my drum rollers what is going on… am I doing something wrong or is there another problem im not addressing?

Jole
Answer:

Hello Jole, if your drum rollers keep failing we recommend replacing the left WPW10359270 and the right WPW10359269 drum roller shaft. Please let us know if you have any further questions!

2 people found this helpful.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.3 / 5.0, 95 reviews What's this?
 

1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Jack from Ramsey, MN

Bumping noise from worn rollers

Pulled dryer out from wall
Tipped lid up and back
Removed front panel (4 screws)
Lifted drum out
Removed support rollers and replaced them
Vacuumed out entire dryer
Threw away belt which was badly cracked over its full length
Reinstalled drum along with belt
Replaced front panel
Snapped lid back in place.
Tested dryer. It worked without bumping!! Yea!

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3 of 9 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
Customer: Brett from Terre Haute, IN

Motor wouldn't turn drum - made humming sound and shutoff

I started my repair by watching the PartSelect.com videos about idler pulley and support roller replacement so I could become familiar with disassembly and reassembly of the cabinet. Use a vacuum to clean up as you go. You might be surprised by the amount of lint that has collected inside the cabinet. Also, be careful of sharp edges. There are lots of sharp edges and pointed screws that can cut.

1) Remove back - 6 screws
2) Remove dryer vent housing - 2 screws on top, 3 on
bottom - lots of debris here to dump out and vacuum
3) Pop the top open and lean it against the wall
4) Remove front of dryer cabinet - 2 screws and the door
switch connector
5) Remove the belt
6) Remove the drum and idler pulley
7) Clean up all lint
8) Remove blower fan by putting a large adjustable wrench
on the square lug on the backside of the blower fan.
Put another wrench on the squared off end of the motor
shaft. From the front of the dryer, turn the motor
shaft clockwise to loosen while holding the other
wrench on the blower lug.
9) Pop off motor retainer clips front and back, remove
motor power connector
10) Clean up more lint
11) Install new support rollers
12) Install new motor, put motor clips back on
13) Install new blower fan. With the motor installed, screw
the blower on the shaft until it seats, then put a
wrench on the blower lug to hold it in place. Put
another wrench on the square part of the motor shaft
and, from the front of the dryer, turn the wrench on
the motor shaft COUNTER CLOCKWISE to tighten. I have no
idea about how much torque to apply.
14) Remount the drum, making sure it's riding on the
rollers correctly.
15) Replace or remount the belt and idler pulley.
16) Carefully line up and then reattach the front of the
cabinet. Reconnect the door switch
17) Check the drum rotation by spinning it round a few
turns before closing up the cabinet.
Make sure the belt and rollers are in their proper
place. Close the top lid.
18) Reinstall the dryer vent and lint filter
19) Put on the back cover

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: john from Irvine, CA

Made loud noise when running.

Top up, front off. Drew a picture of how the belt was positioned. Removed the belt and drum. Removed a heat plate to access the lower wheel. Replaced it and then replaced the upper right wheel. Was a little concerned the white triangular washers would break going on to the shafts but it turned out there much stronger that I thought. Cleaned out the bottom and found a lot of coins. Put it back together and now it sounds like a new dryer. Use gloves, some parts inside are very sharp.

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: Robin from Merrill, WI

Dryer was not staring all the time and was loud smelled funny

Removed back cover, removed the lower and upper front cover, slid the top out of the way and removed drum . Uncliped motor,un-screwed the fan from the motor (left handed tread) read instructions as wiring was not identical recliped motor screwd on the fan plug in the wires according to the included instructions. installed the new rollers belt and Drum Reassembled the case. Plugged it in and the wife is drying cloths again. The old appliance works better than ever and is back to how quiet is was when we first got it.

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set, Wrench set
Customer: Nancy from Boca Raton, FL

Very loud noise when running

I followed the installation video. Total repair took about 30 minutes. I was very impressed with the instructions and everything was just as the video described. I will definitely use Part Select again, and again. Thank you!!

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: More than 2 hours
Tools: Nutdriver, Screw drivers, Socket set
Customer: James from Palmdale, CA

Thumping noise when dryer on

Found the drum roller worn out. Replaced the roller, belt and idler pulley. Took drum out and replaced per your insrtuctions.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers
Customer: Tim from Havertown, PA

Loud squeaking noise

The first and best thing I did was watch the instructional video. This was very helpful. I removed the lint trap and two screws, then pried the top off using a putty knife as described in the video. I I disconnected the wiring harness and the two screws holding the front panel, then removed the panel. Next, I removed the belt from the drum and removed the drum. I had a little difficulty removing the clips holding the rollers, but was able to pry them off after a few minutes. I installed the new rollers and reassembled everything. Note: I used the nut driver to push the new clips onto the roller pins. The problem was resolved and the dryer is working fine!

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: Steve from Hurst, TX

My dryer sounded like a thrashing machine when it was running

Removed the top and front panels and then removed the drum. Discovered that one of the drum support rollers was worn out. The center bushing of the roller was worn away causing the roller to wobble as the drum turned. I replace both support rollers and the belt. Now the dryer sounds like a sewing machine when running

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Socket set, Wrench (Adjustable)
Customer: Milton from Norfolk, VA

Drum not rotating

Replaced drum support rollers but did not fix problem. Motor was fried! Replaced with used motor. NOTE. Make certain you install motor in the right position or you will find the drum sitting on motor. The guide must be in the 4 o.clock position and then placed in bottom groove for proper alignment of motor to drum. Job was amazingly easy and online instructions were super helpful.

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Michael from West Seneca, NY

Noisy dryer

My 20 year old dryer sounded more like a washer on spin cycle. A quick web search showed it was probably the roller wheels. I disassembled the dryer and found the roller bearings were gone. I ordered parts including the rollers and the rear felt seal and got the package in 3 days. Unfortunately, the wrong seal was in a mismarked package. PartSelect associate randy helped me out and I got the right part in 2 days. After that, the repair only took an hour. My wife went into the basement where I was catching up on the wash, and she didn't even notice the dryer was running!

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Screw drivers
Customer: Gerald from Germantown, MD

"banging" or "bumping" noise when using drier - caused by broken support roller.

Remove screws from dryer vent. lift top up: use screw driver to pry up and release top panel its uses a simple catch. Remove wires from door switch. Lift up and remove front panel from clips on side of drier body. IMPORTANT: two people required - Drum will fall if not supported when front panel is removed. Get down in front of machine: one peron holds drum in place an you push up on belt tensioner. Release belt from drive wheel. Remove drum and set aside. Pry off support clip from front of broken support roller. Clean roller shaft (replace if broken). Place new roller on shaft. Replace support clip. Have second person hold drum in place while you re install drive belt (see above). Replace front panel. Re attach wires to door switch. push top panel down (firmly to lock). replace drier screws.
good luck

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set, Wrench (Adjustable)
Customer: Michael from Marion, KY

Noise in dryer when dryer was turned on

Removed the drum then removed the old parts and installed the new ones. Dryer now runs very quite and heats good. You have very fast service my mother ordered the parts on the net one day and I received the parts next day and did the repair that night and dried clothes. Thanks,

Your great service is very hard to find.

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: STEVE A from BAYTOWN, TX

Drum support rollers seized and not turning.

Removed the two screws to the lint screen. Popped open the top panel and swung up to open.
Removed the two socket head screws holding on the front panel and then lifted up and out to remove the panel.
Disconnected the drum belt from the bottom tensioner pulley and then removed the drum.
I then replaced the two drum support rollers and the belt tensioner pulley. I put the new belt around the drum and reinstalled the drum. From the bottom, I threaded the new belt around the new tensioner pulley.
I then reinstalled the front panel and top panel in the reverse of disassembly.
All went well.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: benny from yuba city, CA

Rumbling noise inside dryer

first removed 2 screws under lint screen door ,then popped up top of dryer (lid),removed 2 screws holding front cover of dryer on,removed front cover,after removing 2 wires from door switch,then took belt off of drum by releasing tensioner,removed drum to access drum rollers,removed old rollers & installed new rollers,and reassembled by reversing this procedure

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Ethan from Manchester, CT

Loud noises when dryer was spinning.

I started trying to locate the noise. I started to remove screws in the rear plate. Removed the rear plate. Couldn't find the noise. Had to remove the top cover and operational controls. Couldn't locate the noise. I figured it was a bearing that went bad somewhere, but I coulnt find it. During the search for these drum rollers I was able to thouroughly clean out old debris and lint caught in the machine for years. Finally I located the bottom front cover, took it off, and located the problem.

At this point I went online, located the part with these guys, ordered it and got it delivered in like 2 days. Pretty quick.

I then went back and replaced the both drum rollers in like 1 hour.

Dryer works and sounds great now.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS347627
Manufacturer Part Number: 349241T
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