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347627-1-S-Whirlpool-349241T           -Rear Drum Support Roller Kit
347627-1-S-Whirlpool-349241T           -Rear Drum Support Roller Kit https://partselectcom.azureedge.net/Schematics/Whirlpool/SNBNEJXS.gif

Rear Drum Support Roller Kit

Your Price

$12.47
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS347627
Manufacturer Part Number 349241T
Manufactured by Whirlpool

The drum support roller kit allows the dryer to tumble properly by supporting the drum cylinder. The kit includes two drum rollers, four tri-rings, and one palnut (or retaining washer). The kit does not include a belt or idler pulley and rollers are not sold individually. The drum support roller kit may need to be replaced if the dryer is noisy or will not tumble. The tools needed to complete this repair are a putty knife, Phillips screw driver, and a 5/16 nut driver. This is an OEM part sourced directly from the manufacturer.

This part works with the following brands: Kenmore, Whirlpool, Roper, KitchenAid, Estate, Crosley, Inglis, Maytag, Amana, Admiral, Magic Chef.

This part works with the following products: Dryer, Washer Dryer Combo.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Will Not Start.
  • Marks left on clothes.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Maintenance Kit

Part Number 373087

This maintenance kit or dry repair kit is used for dryers. The kit includes the drum belt, drum support rollers, one idler pulley, four tri-rings, and one clip. If your dryer is making loud, squeaking, or squealing noises while the drum is turning, or the drum has stopped turning, using this maintenance kit is the solution. The tools needed for this installation are: putty knife, Phillips screwdriver, 5/16 nut driver, and a small flat blade screw driver. This kit can be used for gas and electric dryers. Remember to unplug the dryer from the power source before beginning this project.

$42.85
In Stock

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

I purchased this kit and am ready to do the repair but what else do you suggest me “checking out” while I’ve got the machine opened up? It’s an older dryer and id rather get it all done in one go.

Doyle
Answer:

Hi Doyle, we recommend replacing the pulley and the belt when you replace the rollers. There is a maintenance kit for this, and it is part number 4392065. It includes all three replacement parts mentioned above. Best of luck with this repair!

5 people found this helpful.

Most Recent

Question:

After hearing a thumping sound in my dryer I replaced the support rollers and idler pulley using this kit but I’m still hearing the noise, what next?

Nadrina
Answer:

Hello Nadrina, great question! If you have already replaced your support rollers and idler pulley and are still having no luck, we recommend checking your blower wheel and the tumbler. With the blower wheel, you are checking to make sure there is nothing caught in it, or that it is not damaged. With the tumbler, you are checking to make sure it is not out of round. I hope this helps!

4 people found this helpful.
Question:

I keep having to replace my drum rollers what is going on… am I doing something wrong or is there another problem im not addressing?

Jole
Answer:

Hello Jole, if your drum rollers keep failing we recommend replacing the left WPW10359270 and the right WPW10359269 drum roller shaft. Please let us know if you have any further questions!

2 people found this helpful.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.3 / 5.0, 95 reviews What's this?
 

6 of 7 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: michael from indianapolis, IN

Drum very loud when rotating

First I raised the top of the dryer(after unplugging the power cord) disconnected two wires to the front door switch and then removed two screws using a nutdriver. The front cover lifts up and while supporting the drum set the cover aside. Slide the belt off the drum and remove it. I then removed the two support roller tri rings and replaced the rollers and tri rings and reassymbled the dryer.
It was a very simple repair.

Thanks Mike

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7 of 11 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Customer: Harald from Port Washington, NY

Dryer old and worn out

Dryer started making noises years ago. Finally it was intermittently starting, then...didn't start at all. It made a buzzing noise, like the motor was in over-torque. Then it over heated and wouldn't do anything until it cooled down. Then the cycle started all over again. I thought it best to change out all the worn parts. Found the belt, the rear seal, the rollers and motor all needed to be replaced. All were very simple to do. Followed the instructions and videos from others located on this site.

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5 of 7 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Wrench set
Customer: John from Alton, IL

Loud squeeking.

I ordered the belt idler pully and drum support rollers and after watching the video on Parts Select web page, changed the parts. It could be done by one person, however having a second person to help with the drum installation worked great. I discovered the motor bearing on the front side of the motor was the source of the squeek. I disassembled the dryer again and removed the motor. After ordering a motor the installation and reassembly went smoothly. The parts came in two days of placing the orders and virtually new parts in the dryer makes it seem like a new machine.

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5 of 7 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers, Wrench set
Customer: Marcia from CAmden, NY

Loud rumble noise while drum was turning

First I pulled out lint catcher, you will see two screws ,removed two the screws on top ,( philips head screw driver) I than took a putty knife and pushed in the front of the dryer under the lid and lifted the top up, I than removed a self tapping screw on each side with a 5/16 wrench and lifted the front panel out. I than pulled out the drum and this exposed the two rollers, I than pulled of the nut locks with athe pliers , took off the plastic triangle snaps and pullled off the old rollers , replaceing them with the new ones,put the triangle locks on and that the lock nuts on , I than put the drum back in, than the front panel, replaceing the two self tapping screws , snapped down the top,replaced the other two screws again on top and replaced the lint catcher, I was done.

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4 of 5 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Craig from Booneville, AR

A loud, high-pitched ringing noise

Raised the top of the dryer then took the front of the dryer off. Took the drum off. Replaced the pulley and support rollers. Then, put the new belt on and put it back together.

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4 of 5 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: Douglas from Tiburon, CA

Incessantly annoyingly squeaky dryer

Take out 2 philips screws in lint trap holder on top. Use flat screwdriver to pry up front left and right of dryer top near outside edges and tilt up out of the way. Remove 2 push-on AC connectors on door switch and remove plastic clip holding wires to dryer's front top metal edge. Remove (2) 5/16" sheet metal screw on inside top left and right edges to free up front panel. Lift front panel about an inch and it'll then pull off. It helps to have a second person to help hold or remove the drum at this point. It took 3 times for me to guess right on the squeak. First time I replaced the belt, second time I replaced these rollers, third and final time I replaced the idler pulley, the shaft of which had worn completely off so clearly i can't figure out how we didn't see (or hear) it the first two times! Dri-Slide lube helped stop the squeaking the first two times, but it always returned until this time, now I have a thoroughly rebuilt dryer for the next generation! (PS vacuum out the bottom of the dryer while it's open to remove both lint and greasy roller shavings - do this FIRST and you'll have cleaner hands & clothes!)

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3 of 4 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Russell from Apache Junction, AZ

The sound was like a cement mixer

When i finally got sick and tired of hearing it when she used the dryer. I popped the top flipped it up unscrewed the 2 screws holding the front panel of the body on, picked up on it and pulled it off the drum. I then reached back to the rear right corner and stretched the tentioner and pulled the belt off the motor pulley.Then I picked up the belt and the drum and pulled it out of the dryer body. After seeing the drum support roller that is mounted on the base, and back of the left side I decided to go online and find this sight that had the drum support rollers as a set with the keepers and the push nut for the brace as a set for a really fair price. If your unit has a warranty "do not" take anything apart and do not order any pats until you check with your dealer. You do not want to void your warranty. I then pulled off the push nut and then i took the screw that held on the brace in front of the worn out drum roller, then pryed off the keeper and pull off the drum roller, took off the back keeper;inspect the shaft if it is not damaged ,(this one was not),then you wait until the parts arrive, yes your dryer will set in parts for about a week, but believe me in todays economy its worth "not having to buy a new dryer" at least for this small repair. When the parts arrive everything is pretty much in reverse of how you took it apart dont forget your cell phone is also a camera that can be a "memory enhancer" for when you get this far. Also be nice to your wife your going to need a little help putting it back together. Of course if she wants her dryer back she needs to help anyways. patience is a virtue and if you dont take your time and do this right it will be tested the drum and belt need to be fitted right and held up to get both the belt on the pulley and around the tentioner and get the front panel lined up on the front of the drum good luck and pass your knowledge on its getting to be a lost art.

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3 of 4 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Rodney from Mt. Jackson, VA

The lower drum support roller had been chewed to bits.

I pried open the top of the dryer, removed the 2 scrws holding the front cover of the dryer, un hooked the dryer drum buide belt, removed the dryer drum - all this just to get to the drum support roller. The bottom roller - the rubber on the wheel had been "chewed of". I can only guess because too much weight was placed in the dryer with wet clothes.
I removed the triangle shaped retaining clip, using the mini flat head screw-driver, slid the damaged roller off, replaced the new roller, and installed the new retaining clip. To install the new clip, I used a 1/2inch nut driver. I did the same to replace the upper drum support roller. The actual repair took less than 5 minutes, However, the prep time in dismanteling the dryer in order to get to the drumm rollers and puting the dryer back to gether consumed the bulk of my time.

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2 of 2 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers, Socket set
Customer: David from JOLIET, IL

Rear drum rollers were shot.

I followed the instructions on the video and it was simple. The hardest part was vacuuming out 32 years of lint from around the motor and igniter. I was lucky there was never a fire in the dryer.

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2 of 2 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Customer: Frans from N ARLINGTON, NJ

Dryer was making a loud sound

I follow the instructions from the video you guys show the only issue is putting back the tensioner in place but my brother leaves next door and help me.

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2 of 2 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: james from Fredericksburg, VA

One of my rollers fell to pieces

just like the guy in the video. It was easy to folow his instructions, and the best thing of all i could stop the video if I had a question and then resume!

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3 of 5 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: Brian from Spencer, MA

Machine would not agitate properly and noisy dryer

took off fabric softener dispenser. used socket to remove agitator. Cleaned and then replaced the little plastic dog ears...works like brand new! It took 15 minutes or less.

Also repaired noisy dryer. replaced drum rollers, pulley and belt. The job took about an hour and was real simple. However..the dryer was still noisy. Fixed with a prybar to force drum to be tighter. It now sounds like brand new.

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2 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Lawrence from Cedar Grove, NJ

Broken drum roller support

After reading about repairs to the drum rollers, it was suggested to change the rear drum seal at the same time. The drum rollers were very easy to change and took no time at all. The rear seal was a different story. The instructions in the packet could have been more explicit. The seal has to be streched around the drum at first. Then and only then can you install the seal on the drum edge. You should also have several clamps available to hold the seal in place as you glue the outside flap. Leave the clamps in place until the glue dries, then re-install the drum.

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2 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Customer: joe from southgate, MI

Drum support roller was squeaking very loud

lifted top section of dryer
removed front dryer panel
removed drum belt and tensioner
removed both drum rollers
cleaned both roller axles
installed new rollers
reassembled remainder of dryer
if you are at all mechanically inclined, it is a simple job

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2 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: Phelman from Wylie, TX

Dryer drum very noisy with a lot of vibration when operating

Removed lint filter and 2 screws on either side of lint filter housing. Pried front part of top panel up on both sides and flipped backwards out of the way. Disconnected wire to door-open switch. Supported top panel with a standup dolly/handtruck so that it didn't put stress on the back mounting clips at the back of the top panel. Removed 2 screws securing the top of the front panel to the two side panels. Lifted the front panel up to release it from the clips at the bottom of the two side panels. Set front panel aside. Laid (layed?) dryer on it's back. Lifted out drum, removed old belt. Removed screw holding base of strut to bottom of dryer frame (left support roller when facing front of dryer). Pried off push-on washer/clip securing strut to roller shaft. Pried off triangle washers holding rollers on shafts. Vacuumed loads of lint out of the inside of the dryer. Reassembled in reverse order. A little tricky getting the belt back on the drum, through the pulley/tension wheel and around the motor spindle/spool thingey. With the machine still laying on it's back I wound up using masking tape to hold the belt onto the middle of the drum while threaded the rest of it into place to the motor.
Problem was due one of the support rollers having a flat side instead of being round.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS347627
Manufacturer Part Number: 349241T
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