This kit (Medium Cam Agitator Repair Kit, Washer Agitator Cam Repair Kit, Cam Agitator) is used to repair the agitator. These parts are located inside the agitator auger near the top. You will need to remove the softener dispenser first if your model is equipped with one. This part is driven by the output shaft of the transmission to move the clothes during a wash cycle. The agitator auger rotates one way but not the other, which forces the laundry down and out for a constant tumbling during the wash cycle. The agitator is subjected to a lot of force during the washer wash cycle. Constant and frequent use of the appliance can cause damage, especially during heavy loads. If you’re experiencing a noisy agitator, or an agitator that spins freely in both directions, then it may be in need of repairs. If your agitator is no longer agitating properly, your clothes will not tumble, and will not be washed properly. The agitator repair kit includes an agitator cam, 4 directional cogs, a bearing, thrust spacer, inner cap seal, and a washer. It is constructed of plastic and rubber, and comes in black/white.
How Buying OEM Parts Can Save You Time and Money
Troubleshooting
This part fixes the following symptoms:
Will not agitate | Spins slowly | Does not dispense fabric softener or detergent | Will not drain
Ask our experts a question about this part and we'll get back to you as soon as possible!
36 questions answered by our experts.
< Prev
1
2
3
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Shannon
July 20, 2017
How do you rate your cam size? This kit is called the medium cam agitator repair kit but I don’t know what size cam I have ….
Hi Shannon, great question! A medium cam kit 285811 (which is this part) is the most common, and is approximately 2.25 inches. We recommend either measuring your old cam, or entering your model number to confirm which size you need. For the long cam agitator kit you can order this 285748, for the short cam agitator kit you can order this 285809. I hope this helps.
34 people found this helpful.
Was this helpful?
Thank you for voting!
Cynthie
July 20, 2017
If I put anything more than a small load in my washer the agitator will not spin. Does that mean I need a new agitator or is there any way I can repair it?
Hi Cynthie, if your cam kit is faulty it could cause the washer to not agitate properly. I would check the cams first. Please let us know if you have any further questions.
16 people found this helpful.
Was this helpful?
Thank you for voting!
Mark
April 14, 2018
The lower section of my washer's agitator works fine. The upper section does not move with a load of clothes. It will turn in a clockwise direction with just water in the tub but if I simply grab a hold of it, it will not move at all. If I apply any sideways pressure on the upper agitator towards the tub wall it engages even with a full load of clothes and will start agitating but as soon as i stop applying the pressure the upper agitator stops moving. What parts would you recommend?
For model number LXR7144EQ1
Hello Mark,
Thanks for your question. This is most likely due to worn-out agitator directional cogs, otherwise known as the "dog ears". The part number is PS388034. If they seem intact, the agitator repair kit or the drive motor coupling may be worth checking as well.
I hope this helps.
Bought agitator repair kit #ps334650 from you and got it all installed per your video but the bottom part of the agitator is going in a clock wise direction and the top i can hold onto the top portion of the agitator and it is not catching and pushing the clothes back down. Any suggestions? Could it be that the inside of the top agitator teeth are worn out since they have new dogs? Can i get that part for the washing machine? Thank you for your help
For model number KAWE565BWH0
Hi Tam,
Thank you for your question. If the washer is not agitating correctly, there are some parts that you will need to check to see which one is causing the issue. You will need to check the agitator directional cogs, the direct drive motor coupling, the thrust spacer, the clutch assembly and the lid switch. I hope this helps. Thank you and have a great day!
10 people found this helpful.
Was this helpful?
Thank you for voting!
Virginia
May 15, 2019
Is there a way to check to see what part is needed
For model number rtw4516fw1
Hello Virginia, thank you for contacting us. With the model number for your appliance and a brief description of the symptom it is experiencing, we are able to do some troubleshooting and find possible parts to fix it. We look forward to hearing back from you.
9 people found this helpful.
Was this helpful?
Thank you for voting!
Byron
July 20, 2017
With this repair I’ve been kinda guessing at what I need to do but now that the parts are here I need to get the agitator removed and install the agitator repair kit. Do you have any recommendation before I start?
Hi Byron, first you should remove the agitator, then inspect the agitator shaft for damage or rust. If it is bad the complete gearcase will need to be replaced. Next you can install your agitator and cam kit. Best of luck with this repair!
7 people found this helpful.
Was this helpful?
Thank you for voting!
Ken
August 17, 2017
I replaced couplers, and agitator kit with cogs, but washer still isn't agitating all that well. Any thoughts : Trans, clutch maybe?
For model number ETW4400WQ1
Hello Ken,
Thank you for contacting us.
It seem that the clutch is most likely the issue.
I hope this helps!
My washer fills with water but will not agatate,what parts do i need ?
Hello Gayla, that is a great question. If the washer will not agitate after filling with water, most of the time it is the lid switch/latch. If that part is faulty it will not allow the washer to start agitating since the door is unable to lock. Hope this helps!
6 people found this helpful.
Was this helpful?
Thank you for voting!
Dave
November 28, 2018
Our washer seems to be working fine but it starting making a high pitch noise during the agitation cycle. Can you recommend where to start to fix this before we start seeing more symptoms and bigger problems? Thanks
For model number 10092582100
Hello Dave, Thank you for the question. The most common issue would be worn down Direct Drive Motor Couplings, PartSelect Number PS1485646. You can also check the Cogs,PartSelect Number PS388034, Clutch Assembly, PartSelect Number PS334641 and the Drive Block, PartSelect Number PS11741977. Hope this helps, good luck with this repair!
Hello Kenny, Thank you for the question. I suggest checking the Suspension Rod Kit, PartSelect Number PS11703290. There is also a How To Video on the site to help with the repair. Hope this helps, good luck with this repair!
6 people found this helpful.
Was this helpful?
Thank you for voting!
< Prev
1
2
3
Next >
✖
Ask a Question
Ask our experts a question on this part and we'll respond as soon as we can.
Something went wrong. Please try again later.
Your Question Has Been Submitted!
Our experts will send you an email as soon as your question has been answered.
Repair Tip: You may need agitator grease for this repair.
Replacing your Whirlpool Washer Agitator Repair Kit
Customer Repair Stories
Average Repair Rating: 4.2 / 5.0, 363 reviews.
What's this?
< Prev
1
2
3
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Washer would drain but not spin
Pulled up on fabric softener dispenser and removed it. Had to use pliers to remove cap and seal to get access to the bolt holding the agitator in.
Realized my socket extension wasn’t long enough so went to Lowe’s and bought another.
Was unable to hold the bottom of the agitator to keep it still and get enough leverage to remove the bolt. I poured hot water over it and then climbed into the washer and used my foot to hold the vanes still while I removed the bolt. Once I got the agitator out, the rest was a breeze. Separated the top of the agitator from the bottom by placing it on the floor, using my feet to hold it down and pulling up to remove the top part of the agitator. Turned the top of the agitator upside down and removed the cam and feed dogs. Assembled the new one and held the agitator top horizontally while placing the new part back in. Reassembled the top and bottom of the agitator and put it back into the washer. Tightened the bolt, replaced the cap with its seal and pressed the fabric softener dispenser back into place.
Debby from STATESVILLE, NC
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Socket set
2 of 2 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Splines on lower agitator bad, worn.
Had to clean debris on metal drive shaft splines in orderv forvnew lower agiitator to seat properly. Install upper agitator and parts then reinsert bolt in upper agitator. Install cap and o-ring, fabric softner dispenser and test for proper operation.
Took off water softener from top of agitator. Pulled up and removed cap with O-ring that covered bolt that held agitator in place.then pulled briskly up on entire agitator from the bottom to remove agitator from machine.After that I put my feet on bottom of agitator and then pulled up on top part to separate the two pieces. After that just follow instruction sheets for parts replacement and then reverse steps to reassemble.
Dan from BLOOMINGTON, IL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Agitator not turning on the top
I ordered a whole agitator repair kit. Had a few problems getting everything to line up right.Finally figured out what I needed to do and everything worked like it should.
patrick from LA PINE, OR
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Agitator dogs broken
Super easy. Watch the video on YouTube.
Billy from SILVER CITY, NM
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
AGITATOR NOW FUNCTIONING
Pulled the agitator unit from the washer, popped the top, pulled damaged part and replaced. Easy job!! Great video installation instructions! Thank you.
I ordered the part and watched the installation video. It would have helped if I had watched the video all the way through at least once. Instead I paused and restarted it as I did the repair. As a result I had a hard time putting the agitator back together. Otherwise it was a fairly easy repair and my 20-year-old washer works great again!
Beverly from MONUMENT, CO
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Wrench (Adjustable)
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
< Prev
1
2
3
Next >
Customer Reviews
Average Rating:
★★★★★
★★★★★
201 Reviews
4.8
Filter By Rating:
5 Stars
171
4 Stars
22
3 Stars
4
2 Stars
3
1 Star
1
< Prev
1
2
3
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Raymond G - August 6, 2023
Verified Purchase
Easy to do, followed the video, too.
All parts were new, fit perfectly, although I hdar a slight ratcheting as the ears slide into place. Machine functions as it was meant to.
★★★★★
★★★★★
Katie O - July 29, 2023
Verified Purchase
worked great
My washing machine agitator stopped moving and could be manipulated in both directions. I took a chance and ordered this kit. I watched the video provided and it worked perfect. Would be nice if the kit included grease but as a do-it-yourself-er, I had something similar on hand. I always get my repair parts here. Great website and support.
★★★★★
★★★★★
Lawrence G - July 22, 2023
Verified Purchase
Nice little kit. Needs grease.
Fit well and repaired worn out cams. I’d give it five stars, but a complete kit needs to come with a with a little tube of grease.
★★★★★
★★★★★
Debbie H - June 18, 2023
Verified Purchase
Agitator dogs
This was exactly the part that I needed to fix our washer.
However, it needs to come with a small amount of the lube that is mentioned in the video. I could not find it to order it with the part.
This would have made the repair totally done.
★★★★★
★★★★★
Frank M - May 1, 2023
Verified Purchase
Agitator repair
Kit had all the necessary parts and were good quality. Quick and easy installation.
★★★★★
★★★★★
Anthony K - April 19, 2023
Verified Purchase
Great
Part was great. Easy and fast to install.machine works perfect...
★★★★★
★★★★★
Marjorie N - March 22, 2023
Verified Purchase
Easy repair worked great thank you. saved a service call
The agitator kit was perfect and saved a service call. easy install with the directions
★★★★★
★★★★★
Terry L - November 24, 2022
Verified Purchase
Easy repair, good fix
The video was easy to follow and the parts worked as expected.
★★★★★
★★★★★
Rodney C - November 11, 2022
Verified Purchase
Service provided the way it should be.
All parts received exactly as ordered and on the projected delivery date. The website was easy to use. Thanks for the good service. A competition website did not even recognize the model number of my unit.
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
You added 1 item to your cart
✖
$
Qty:
Total item(s) in cart:
Order Subtotal
$
*Taxes and shipping will be applied during checkout
Your Subscriptions
Same-day Shipping
Ships from USA
1 Year Warranty
365 Day Returns
