This is a pack of three suspension pads for your washer. The suspension pads in your washer are found underneath the tub and prevent the rotating metal parts from grinding on one another. If your suspension pads are worn out, you will likely hear metal-on-metal grinding, which is an indication they need to be replaced. It is recommended to replace all three suspension pads at the same time.
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Troubleshooting
This part works with the following products:
Washer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Roper.
Part# 285219 replaces these:
AP3094373, 2979, 285219, 62568
Questions and Answers
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Ronald
December 8, 2017
Washing machine shakes and wobbles during spin cycle. Replaced suspension springs, tub spring, and tub wear pads with no success. Washing machine still shakes and wobbles during spin cycle. Any other ideas as to what else could cause this problem. Any help would be greatly appreciated. Thanks
For model number 11026842691
Hello Ronald, Thank you for your inquiry. You can also check the leveling springs, the suspension pads and the leveling feet on the bottom of the washer. If the washer is not level, it can cause the issue. Hope this helps!
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Maureen
July 22, 2019
Replaced tub wear and suspension pads about 7 mos. Ago. Now the spin cycle is like it was before, extreme wild spin causes washer to walk and house to shake
For model number 11024642300
Hello Maureen, Thank you for the question. Sounds like the tub is off balance and wearing the pads down. I suggest checking the Suspension Springs, Part #: PS11743345 and the Tub Springs, Part #: PS11751118 and replace the pads as well. Hope this helps!
The washer shakes so bad and it’s worse in the final cycle
For model number 1102752260
Hello Francisco, thank you for contacting us. A washing machine that shakes excessively, especially during the final cycle, is commonly caused by a damaged suspension spring, part number PS11743345. It supports the outer tub and keeps the tub stable during unbalanced loads. If this does not help, please check the following parts: the suspension pads, part number PS334456, the balance ring, part number PS11741965, and the tub spring, part number PS11751118.
Please reach out to customer service if you need help placing an order. Glad to be of help!
What is the part number for the spanner wrench the gentleman uses in the video to take the tub out. He is installing Whirlpool part 285219? Thanks
For model number 285219
Hi Greg,
Thank you for your question. To verify if we sell this spanner wrench, we will need the model number from your washer. Here is a link from our website that you may reference on where to find the model number on your appliance, https://www.partselect.com/Find-Your-Washer-Model-Number.aspx. We hope this helps. Thank you and have a great day.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
washer shakes violently on spin cycle
Remove the washing machine cabinet. Use a large flat head screwdriver to pry/wedge the tub suspension apart and gain access to the pad locations one at a time. My old pads were completely gone, so there was no need to remove them. Clip the new pads into place and re-install the cabinet.
This completely solved the violent chaking problem. There was no need to replace springs.
Unbalanced and walk across the floor on spin cycle
Part Select provided the problem determination information and the video on how to install the replacement parts. I ran into one problem, I could not remove the lock nut to remove the inter and outer tub. I should have bought the special wrench for $14, no local DYI or hardware store had the wrench. So, after examination I used a large screwdriver and wood block to lift the tubs up just enough to remove the old pads and replace with the new. The old pads showed only a wear, but was enough to spin the tubs off balance. The new tabs made the washing machine work like new. New washer $500, repair man $150, parts and information from Part Select $20 bucks, priceless.
Well, after resolving Part Select (PS) shipping issues (PS sent me two refrigerator glass shelves instead of a Tub Spring); And as it turns out they sent me the wrong part for the suspension pads, which I have returned for credit. It takes 3-4 weeks to obtain your credit BTW.
Well after removing the cabinet, agitator, wash basket, plastic tub, all 5 springs, & pump suction line, I was able to access the Tub wear pads and suspension pads. As it turns out the suspension pads looked good. Thank God, as PS had sent wrong parts. I replaced the wear pads, the 5 springs, and reversed the disassembly process. Took about 6 hours. But washer works fine now, still vibrates, but does not walk across floor any more.
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