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Sam Kistler
February 19, 2019
Freezer loads up with water from a drain hole on the back ceiling surface of the freezer and then freezes on the floor of the freezer.I have to defrost freezer every 30 days or more.
For model number TCX18PADBWW
Hi Sam,
Thank you for your question. If the water is not draining and it is freezing on the bottom of the freezer floor, the drain is likely clogged with food debris and you will need to clean it to see if this will help. I hope this helps. Thank you and have a great day!
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Sarah
August 13, 2021
My fridge is freezing everything. I've already replaced the thermostat and nothing changed. The next fix on this list is the defrost timer, but under issues, it says it helps when the fridge is too warm.. is this really the next part i should try??
For model number CTX14CYBNLAA
Hello Sarah, Thank you for your inquiry. We also recommend checking the temperature control as well as the defrost timer. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. Hope this helps.
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Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 2 reviews.
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freezer compartment worked fine but very little cooling going to refrigerator section.
Freezer worked great but no cooling to refrigerator section. Replaced with part ordered. Phillips head screw driver is all that is needed. Very easy to replace, it's plug and play. New part powered up neither the freezer nor the refrigerator. Went back to old part and atleast freezer still works. New part was no good from factory. The replacement part# matched the original. I attempted to contact PartsSelect but there was no response back.
Lee from OZARK, AR
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
3 of 3 peoplefound this instruction helpful.
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This refrigerator had pawer( lite was on) but nothing turning--motor or fan. Turned control temperature min-max - no cange.
Found burned Defrost timer contacts.
HAE-YOUNG from Douglaston, NY
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
48 of 110 peoplefound this instruction helpful.
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