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304374-1-S-GE-WR57X10032        -Dual Inlet Water Valve
304374-1-S-GE-WR57X10032        -Dual Inlet Water Valve 304374-2-S-GE-WR57X10032        -Dual Inlet Water Valve 304374-3-S-GE-WR57X10032        -Dual Inlet Water Valve https://partselectcom.azureedge.net/Schematics/GE/00112159i08.gif

Dual Inlet Water Valve

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PartSelect Number PS304374
Manufacturer Part Number WR57X10032
Manufactured by GE

The dual inlet water valve is a genuine OEM replacement part for your refrigerator. To complete this repair you will need a utility knife, 1/4 inch nut driver, 5/16ths nut driver, and a 1/2 inch wrench.

This part works with the following brands: General Electric, Hotpoint.

This part works with the following products: Refrigerator.

This part fixes the following symptoms:

  • Leaking.
  • Not dispensing water.
  • Ice maker not making ice.
  • Ice maker won’t dispense ice.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

Hi there, the water dispense works but no ice. I replaced the circuit board last yeas as well as thermistor. I have external water filter and bypassed the internal filter many years ago but ice maker worked fine. The dispenser circuit board is working fine. I reset the ice maker but still no ice. I also turned off the ice maker for a while. When i started back, i notice water flow out of the ice maker but stopped! Any suggestions and related part no is appreciated.

Masoud for model number PSC23MSTCSS
Answer:

Hi Masoud, Thank you for the great question. It sounds like your Water Inlet Valve (Part# PS304374) or your Ice Maker (Part# PS1993870) might be malfunctioning. You should test your Water Inlet Valve first with a multi-meter to see if that part is not working. Your water valve has two solenoids on it. One for your water dispenser and the other for your ice maker. The ice maker side might not be working. If you find that your water valve is fine, it is probably your Ice Maker that you will need to replace. I hope that helps!

3 people found this helpful.
Question:

My GE refrigirator makes ice ok. Water comes up to the connection underneath the front but not up to water dispenser. I set the freezer to the lowest fo 2 days but still no water from dispenser. I observed that a thermometer that i placed in the freezer shows round 10 degrees . Thank you

nikolas for model number gsh25jfxn ww
Answer:

Hi Nikolas, Thank you for your inquiry. The water inlet valve is the most common part that fixes this issue, but some other parts that may fix the issue are the water filter, the dispenser door solenoid assembly, the electronic control board, the micro switch and the union connector. You are getting water to the ice maker so I would suggest testing these other parts first to see if they are causing the issue as well. I hope this helps. Thank you and have a great day!

2 people found this helpful.
Question:

Have a slow drip leak that is coming out of the dual water intake valve. Seems to be from the hose coming out of the valve. Will replacing the valve fix this?

Phil for model number HSS25GFTABB
Answer:

Hi Phil, Thank you for the question. I would check to make sure the hose is not damaged before replacing the valve. If the hose is in good shape the valve will need to be replaced. Hope this helps!

2 people found this helpful.
Question:

Suspecting th education line water valve. Troubleshooting water and ice dispensing problems. Eliminated frozen line and filter. Water pressure going to water filter is strong. Should i be able to see water flowing from the filter to the dual line water valve? I see no water flowing.

Gino for model number GSH25JSXLSS
Answer:

Hello Gino, thank you for contacting us. If you are not getting any water to dispense or ice to be mad, it could be the water inlet valve is faulty and not responding to the ice maker or dispenser when ice and water is called for. I would replace this part as it is the mode common for this type of issue. Hope this helps!

2 people found this helpful.
Question:

The water dispenser trickles out and the ice cubes are smaller than usual - so it's a low flow problem. I removed the filter and put on the bypass cap and now i get no water. Thoughts on what is wrong/what part would need to be replaced?

Tera for model number DSH F6VGBCCBB
Answer:

Hi Tera, Thank you for your inquiry. The most common parts that may fix this issue are the dual water inlet valve, the ice and water filter, the dispenser door solenoid assembly, the micro switch, the union connector and the water filter head and tube assembly. I would check on the filter and bypass cap where they were recently removed to see if this is the issue. I hope this helps. Thank you and have a great day!

2 people found this helpful.
Question:

Water is freezing in the bottom of frig on the freezer side, the water despenser freezes no water and the ice cubes are wet and misses the ice tray.

Larry for model number GSH25JSXJSS
Answer:

Hi Larry, Thank you for your inquiry. It sounds like you might need to check both your ice maker and water inlet valve to see if those parts are still working correctly. I would first check your water inlet valve with a multi-meter to see if both solenoids on that part are still working. It could be that the valve is sending up water too frequently or too much at a time. Good luck!

1 person found this helpful.
Question:

What should the coils ohm to on this water valve when it's good? Please let me know for each coil.

Matt for model number GSH25ISXBSS
Answer:

Hello Matt, thank you for contacting us. Because the reading can vary from brand to brand and from model to model, there is no one reading you should receive. However, if your test produces a reading of infinity, then the solenoid is bad and the water valve should be replaced. Hope this helps!

1 person found this helpful.
Question:

Before i pull my refridge from the wall, is there anything i need to do to rollers/wheels?

Jesse for model number GSH25SGRBSS
Answer:

Hi Jesse, Thank you for your question. Unlock them perhaps but generally you can just pull out your appliance. Good luck with your repair.

1 person found this helpful.
Question:

Hello, my problem is with the water dispenser. Its drips continuously into the little water tray. We have to keep a small glass under the dispenser to catch the drips. The ice maker works fine and have no problem there. Thanks for your help!

Jesse for model number GSH25SGRBSS
Answer:

Hi Jesse, Thank you for the question, sounds like you need to replace the water valve. The dispenser side of the valve could be stuck open a bit causing the water to leak. Hope this helps!

1 person found this helpful.
Question:

I can not get water and no ice from my refrigerator.When I replace the filter I heard water going into the filter but I'm still not getting water from the dispenser nor ice from the ice maker. Can it still be most likely the dual inlet water valve or something else?

Mike for model number DSHF6VGBCCWW
Answer:

Hi Mike, Thank you for the question.If the filter was just replaced and you can hear water going to the filter but not through it and to the ice maker and dispenser, I suggest trying to remove the filter and checking the filter housing for any damage then try reinstalling the filter. The filter may have not been installed properly. If the filter has been installed correctly and it is still not allowing water through, it might be a defective filter.Hope this helps!

1 person found this helpful.
Question:

Ice maker is not getting power to water valve on icemaker side. No water going into tray

Jerry for model number GSE26HMEBHES
Answer:

Hi Jerry, Thank you for your question. I would suggest testing your valve with a multi meter to make sure that the ice maker solenoid is still working on it. If your valve is still working, you will have to replace your ice maker. Good luck with your repair.

1 person found this helpful.

Most Recent

Question:

Water dispenser made rumbling vibrational noise and stopped dispensing. I replaced water filter with a new one. It worked a little while then the same problem happened. I removed and reinstallled same filter and it worked about a day. Then same problem happened. I have repeated this process many times. It works for a few hours then same problem happens. Did i just get a faulty new filter or what else would cause this.

Jerry for model number GSH25JSDDSS
Answer:

Hi Jerry, Thank you for your question. I would suggest testing the micro switch in your dispenser area and the dispenser solenoid in your dispenser area as well. It could be that one of those two parts have failed. If both of those parts are fine, it may be the inlet valve that is your issue. You can test all three of these parts with a multi meter. I hope that helps. Good luck with your repair.

Question:

The water get to ice maker but it leaks down i change the ice maker kit and still have the same problem what could be thanks for the help

Rigo for model number GSL25JFRFBS
Answer:

Hi Rigo, Thank you for your question. If the water is leaking from up in your ice maker area, I would suggest taking a look at the fill tube that pours the water into your icemaker mold. It could be that the leaking is coming from there. I have linked that part down below for you. Good luck with your repair.

Related Parts: Grommet / Tube Assembly
Question:

My problem started when my water filter light came on. So i ordered a new water filter and changed it. I got water fine for about 2 days then it stopped dispensing water all of a sudden. Now i have replaced my water inlet valve but still no water it being dispensed. I know i'm getting water to my fridge because i have checked it and it still makes ice but i'm out of ideas.

Daniel for model number GSH25JSDDSS
Answer:

Hi Daniel, Thank you for your inquiry. If your refrigerator is not dispensing water and you have already replaced the water inlet valve and the water filter, there are some other parts that you will need to check to see which one is causing the issue. You will need to check the dispenser door solenoid assembly, the micro switch, the union connector, the ice funnel, the dispenser housing shield, the tubing and the dispenser door assembly or flapper. I hope this helps. Thank you and have a great day!

Question:

My fridge does not dispense water. It makes ice and if i disconnect the water line at the base of the freezer door, there is sufficient water flow. Any ideas would be appreciated.

Jim
Answer:

Hi Jim, Thank you for your question. There are a couple of parts that you will want to check. I would suggest first checking your dispenser door solenoid and your micro switch as well. You can test both of those parts with a multi meter. Good luck with your repair.

Question:

My refrigerator dispenses ice, but not water through the feature in the door on the freezer side. I have disconnected the water line at the base of the front of the refrigerator (on the freezer side), and there is no water flow. In your opinion, what part might need replacing?

Greg for model number GSS25XSNABS
Answer:

Hi Greg, Thank you for your inquiry. There are some parts that you will need to check to see which one is causing the issue. You will need to check the water inlet valve, the water filter, the dispenser door solenoid assembly, the electronic control board, the micro switch and the water filter head and tube assembly. I hope this helps. Thank you and have a great day!

1 person found this helpful.
Question:

Frig does not put water out to the door or make ice.I replaced valve already.Out of ideas.

Ted for model number PFCS1NJWASS
Answer:

Hi Ted, Thank you for the question.If the water filter has not been replaced in the last 6 months I suggest replacing the filter. If it is over due the filter can block water from getting tot he ice maker and water dispenser. Hope this helps!

Related Parts: Water Filter
Question:

Hi got a water leak in the water dispenser area on the freezer door, outside of freezer door get a small area of condensation on the outside of door, shows the outline of a water line and water leaks out of the outer edge of the water/ice area, ive change the valve in the back buts it started again, can that water line in the freezer door be frozen, its getting weird, we get water and ice no problem, but a small amount of water drips from around that stainless trim at the control panel. Thanks

Richard for model number GSCS3KGYAFSS
Answer:

Hi Richard, Thank you for your inquiry. It is possible that the line in the door is leaking and its causing water to leak around the dispenser. You may have check your owner's for information on how to repair it. I hope this helps. Thank you and have a great day!

Question:

My ice maker doesn't have water in the ice maker slots.Do you think the problem is the water valve or ice maker.The water line to the drinking water works fine. Thank you

Richard for model number GSH25JSXLSS
Answer:

Hi Richard,Thank you for the question. If the ice maker is not filling with water it is most likley a defective water valve. Try to pour water into the ice maker to see if it makes ice and is working as normal. If it makes and dumps the ice, chances are the ice maker side of the valve is not opening. Hope this helps!

Question:

While dispensing water through the freezer door, the water flow does not stop when the receptacle is withdrawn, spilling water onto the floor, while we wait for it to stop. Anyone have an idea how to repair this?

John for model number PSS26LSRCSS
Answer:

Hi John, Thank you for the conquest. Normally this means the water valve is stuck open and needs to be replaced. Hope this helps!

Question:

Hi. The nipple at the bottom of the water inlet hose broke off while I was screwing the brass nut onto the dual-inlet-water-valve. Can that be replaced? I do not see it on the diagrams i find on the net. Thx

Michael for model number PTS25SHSARSS
Answer:

Hi Michael, Thank you for your inquiry. If you are referring to the place on the valve where that nut screws on, you cannot get that separately from the valve. You will have to replace your valve. I hope this helps. Good luck with your repair.

Question:

While moving this refrigerator out of our old home the water line snapped from the bottom where it runs up the freezer door. I was wondering if I need to buy an entirely new hose or if there is a small connector that I can use instead that would be an easier fix.

Stacy for model number GSHF5KGXCCBB
Answer:

Hi Stacy, Thank you for the question. In order to repair the hose the full hose its self would need to be replace as they do not offer a repair kit or a connector that can be used. Hope this help!

Question:

Hi, we live in an area with unusually hard water and often have issues with plumbing fixtures. Our 3 year old GE refrigerator pse29ksebcss suddenly stopped producing ice but still dispenses cold water. Is there a simple test to confirm that we should replace the dual inlet water valve wr57x10032 and not the ice maker? Thanks in advance.

Paul for model number PSE29KSEBCSS
Answer:

Hello Paul, thank you for contacting us. If you can still dispense water then it wont be the water valve. There is a solenoid in the ice maker that controls the flow of water to prevent over flow. If this is faulty the ice maker will not fill up with water to make ice. Hope this helps!

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.0 / 5.0, 114 reviews What's this?
1-15 of 114
 

944 of 1027 people found this instruction helpful

Parts Used:
  • Dual Inlet Water Valve
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver, Screw drivers, Socket set
Customer: ralph from bristow, VA

Refrigertor water dispenser not working but ice machine is working

The very first symptom here is important! The door water dispenser is not working but the ice macine is working. You may only have a frozen water tube in the door so do the following before diagnosing that your solenoid valve is bad: 1) the tube usually runs under the front of the refrigerator and usually has a quick disconnect. Undo the connection and press the dispenser. If water comes out of the tube you have a frozen or blocked tube in the door. 2) Immediately adjust the temperature in the freezer and warm the freezer compartment as much as you can without destroying the freezer contents. Wait 24 hours. This will usually unfreeze the line. Do not waste your time with a hair dryer. NOW, if this doesn't work and you are convinced you need to order and replace the solenoid, follow these steps. Assemble your tools first. I needed a good ratchet set and a screwdriver. A shop towel is helpful for spilled water. A light is handy. Pull out the refreigerator to gain access to the rear of the unit. Unplug the power and close the water valve (older homes, you may need to actually shut the house water supply). Remove the screws which hold the cover over the lower half of the refrigerator. On the left you will see the solenoid. It's always good to see that your new part matches the one you feel needs replaced. They may not match perfectly due to changing design but they should be very similar. One screw holds this part in place and access is very simple. Now simply unplug the electrical connections. In my case, one blue "blade" type connection (powering the water) and one red "blade" type connection powering the ice maker. They are not the same size and this coupled with the coloring means you will not accidently switch them. pull the tubes clear of the solenoid. This is simple and needs no explantion. Grab your new solenoid and reattach both the electrical and water lines (two, remember, ice maker and drink dispencer). Replace the single screw. Re-attach the rear, lower refrigerator cover and go to the front of the unit to check the water. You can listen carefully and hear the power engage from the new part bringing you water. Clean up, replace the refrigerator back to its place and look really tired when your wife sees that you worked "so hard"! You probably saved at least $50-$80 from a service call which can now be used to take the family to dinner after your "exhausting" 15 minute workout of removing about 10 screws and wheeling the unit in and out of place. Writing this article took longer! My 4 year old worked harder holding the flash light!

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167 of 199 people found this instruction helpful

Parts Used:
  • Dual Inlet Water Valve
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Wrench set
Customer: michael from pennsburg, PA

Water dispenser not operating

Model includes filtered ice maker and water dispenser from front of unit. Water maker just suddenly stopped working but ice maker continued to work fine. After some phone calls to trouble shoot at a high level, I figured it was worth a try to buy the replacement part of the most likely culprit and see if it did the trick. Would have cost maybe $150 or more for service tech to make house call, provide the part and do the switch. Buying the part was only $40 and replacement was easy. Remove access panel from behind fridge and identify valve. It has intake water from the filter then has two outbound lines. One to ice maker, one to water dispenser. All function is in one part, but each outbound line has its own functioning valve. Unplug fridge, turn off water supply, disconnect all connections from old valve and reattach to new valve. When re-hooked, be patient in allowing water to re-fill line before coming out of dispenser in front. Likely to doubt it works, but surprised how long it took for water to fill line resevoir.

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147 of 167 people found this instruction helpful

Parts Used:
  • Dual Inlet Water Valve
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers, Socket set, Wrench (Adjustable)
Customer: Gary from El Cajon, CA

Leaky water valve

Unplugged the refrigerator, turned off the water supply, and then removed the back cover/access plate. Observed and made wiring notes to ensure I install the part correctly. Unscrewed the bracket holding the water valve assembly, and lifted it up to see and remove the three water lines (one input, two output). The input or supply line is a compression fitting...just use an adjustable wrench to loosen the nut and lift off the line. Then remove the two output lines by depressing or pushing in on the white plastic rings that surround those two holes ...the lines just slide out, but you have to push in on those rings. Remove the two electrical connectors...just wiggle them off One connector was very stubborn but it eventually came off. Try to be gentle, and pull on the connector heads...not on the electrical wires.
Assemble the lines and electrical connectors on to the new part. The two output water lines just slide in...you dont need to push in on the rings. You'l feel them seat into the valve. Don't worry.
Put it all back the way you found it, turn on the water supply, and plug in the power cord. Check for leaks. I had no leaks and was very pleased. This is so easy a chimp can do it, but let everyone think otherwise! No biggie.

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150 of 208 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: James from Solon, OH

No ice

Removed the plate on the back of the refrigerator, removed the bolt holding the water valve in place (didn't know you could cut the water line to get it off), Plugged in the new water valve and water lines, 15 minutes, very easy to do.
Removing the ice maker was easy, 2 bolts and a plug. Loosen 2 bolts, lift the ice maker off, unplug it. Put the water chute and ice guard on the new one, put it back on the bolts, spend 1/2 hr getting the plug back in (couldn't see past my own hand), Tighten the bolts and you're done.
Really not difficult, except that the plug was angled, and I had to go by feel.

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149 of 222 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Jim from Livonia, MI

Water would only trickle out at water dispenser, but was making ice.

Since it was making ice I new there was water getting to the water valve on the fridge. I found the water valve on the back of the fridge, put a voltage tester on the water dispenser side of the valve, had someone push in the dispenser flap on the front of the fiidge and found there was 120v. That told me that the switch was good and pretty confident that the valve was bad.
Upon reeceiving the replacement valve I removed both electrical leads on the valve remembering witch side goes to which, turned the water line off, removed the water lines, matched them up to the new one, plugged the leads back in on the valve, turned water back on and tested. There will be a little air in the lines, but once that is out the water will flow at a steady stream.

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61 of 67 people found this instruction helpful

Parts Used:
  • Dual Inlet Water Valve
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers, Wrench (Adjustable)
Customer: Noel from San Jose, CA

Water continuously pours out of the icemaker

A week earlier, we had frozen water all over the freezer section which obviously dripped from the icemaker. We turn off the icemaker and cleaned the freezer. Upon turning the icemaker back on, water continuously pours out of the ice tray. This time, even turning off the icemaker does not stop the water from flowing through. I checked and cleaned the water valve, reinstalled it and it still does not work. I had to crimp the water line and even remove the water filter to make sure there will be no water leaks.

When I got the new water valve, installation was a snap as I have already removed the old one. After installing the new valve and putting back the filter, everything is back to normal.

Procedure for removing/replacing the water valve:
(1) Unplug the refrigerator and move it so that you have some working space in the back. If there is a mechanical valve in the water line, close it so that when the hoses are unplugged, there will be no spills. If there is no mechanical water valve, you can simply crimp the hose with a rubber band or a cable tie.
(2) Use an adjustable wrench or a screw driver to remove the screws on the bottom panel. My refrigerator has 4 big screws and 1 small one that is used to anchor the water hose.
(3) Pull the panel up slightly to remove it. The water valve is mounted with one screw at the bottom-left corner.
(4) Use a screwdriver to dismount the water valve.
(5) Unplug the electrical connections to the water valve. My refrigerator has one Brown and one Blue connector. Remember which plug goes to which connector.
(6) Place a towel under the water valve and use the adjustable wrench to remove the main hose connection.
(7) Next, remove the hoses that to into the water valve outlets. On my refrigerator, these hoses are of different sizes and have quick-disconnects. I simply have to press on the collar at end of the hose, pushing it towards the valve to release the hose, then pull on the hose.
(8) Prepare the new water valve by removing the plastic cover that protects the connector for the main water line.
(9) Connect the main water line to the new valve using the adjustable wrench.
(10) Connect the two hoses of different sizes to the valve. You only have to push them all the way into each valve and slightly tug on them to make sure they are locked in place.
(11) Re-connect the Brown and Blue electrical connectors to their original location.
(12) Mount the new water valve into the back of the refrigerator (one screw).
(13) If possible, quickly check that the new valve is working properly: If you have a mechanical valve in the water line, open it and make sure there are no leaks near the valve or inside in the icemaker. You may have to plug in the refrigerator power to complete the initial test.
(14) Replace the back panel with the 4 screws and anchor the hose to the back with 1 screw.
(15) Once everything is back in its place and the refrigerator is on, cycle the water dispenser several times to run fresh water into the hoses and the new valve.

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62 of 84 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Socket set
Customer: Gary from North Salt Lake, UT

Getting ice but not water from the dispenser

On the web site I explained the problem and the solution was immediate. I went to the installation video and was instructed how to install the double outlet valve. It took about 10 minutes to take out the old part and install the new one. I didn't have water immediately so I viewed comments by others and learned that I may have a frozen line in the door. I tried thawing out the line and in about 3 hours and I had water. I figure I saved about $200.00 by doing it myself. Thank you partselect.com

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48 of 61 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers, Wrench set
Customer: randy from vancouver, WA

Water leaking @ quick releases (blue and white)

Had previously replace the plastic Water Tank, but when installing it I didn't realize how the quick connects worked. Instead of simply pushing inward in the direction of the blue part of the disconnect, I had pulled out the white ring on the outside of the disconnects. This ruined the inside connections and caused them to leak thus requiring these repairs. Had I known that I wouldnt have bought these parts too. Just Always REMEMBER to push in outside white ring on the quick disconnect and as you push it in pull out the hose when you remove it. To put the hose back in, just push it back in without pushing on ring this time at all and it will lock in place, and shouldn't be leaking. I had to run water into a glass to test if it was leaking, otherwise the line had no water pressure.

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45 of 54 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver
Customer: Ed from Chesterfield, VA

Ice maker tube would freeze up

installed new double water outlet and tube assembly and it fixed the promblem. I think the water valve was leaking by causing the tube to freeze up inside.

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29 of 31 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
Customer: Vasilis from San ose, CA

Cold water dispencer not working

Disconnect Refrigerator by unplugging from wall socket. Removed back access panel. Shutdown water supply to refrigerator. Have a backet and towels handy to catch residual water in lines. Unscrewed water valve assy. Push water line connectors inwards and remove plastic tubing. Using a wrench (or Adjustable wrench) remove incoming water supply line. Attach incoming water hose to new valve assy and push other two lines in valves. transfer the electrical conections.

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34 of 50 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: Bruce from Mebane, NC

Ice cube production stopped; ice cube chute door is seized.

Problem: I have a black colored GE 24.9 cubic inch side-by-side refrigerator, model #GSH25KGMCBB that I purchased new in 2002. The ice cube maker stopped supplying ice cubes and the ice dispenser door stopped operating.

Repair: Unplugged refrigerator first and shut off the house water supply valve. Removed the lower rear access cover and replaced the double solenoid water valve. Icemaker and water dispenser tubing are easily removed by pushing in and holding down the white plastic collar where the tubing is inserted into each port on the valve body; no tools required to release the tubing. Hint: When reconnecting the water outlet tubing, ensure the tube diameter matches the port on the valve body. Insert each tube by hand back into the ports of the valve until they firmly seated.

Removed the control panel by inserting a small screwdriver into the three holes located on the bottom of the control panel body. Removed all of the ice dispenser door hardware and the door solenoid. The door solenoid armature was seized by corrosion. Cleaned off all of the accumulated dirt and mold with a 1:10 ratio solution of bleach and water. Replaced all of the door recess and solenoid valve fasteners with my own stainless steel #4-40 thread, 0.25" long socket head screws for longer life. The installation of the remaining hardware is the reverse of how it was removed.

The installation looks very clean now and $150 later, the ice maker still doesn't produce ice!

Root-cause analysis: I disconnected the ice cube maker water supply line from the double solenoid valve at the rear of the refrigerator and was able to blow air with my mouth straight through the outlet of the water tubing located inside of the freezer compartment; to ensure it wasn't blocked. Verified the water supply valve is not being energized! Turns out that the blinking green LED indicator on the ice cube maker is indicating more than the troubleshooting guide does about that because the white colored insulated conductor in the electrical harness for the ice cube maker is not energizing the solenoid on the water supply valve!

Conclusion: the ice cube maker assembly is next on the list of replacement parts!!

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26 of 31 people found this instruction helpful

Parts Used:
  • Dual Inlet Water Valve
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
Customer: BABU from GRAND PRAIRIE, TX

Water is not coming from front door dispenser, but ice maker works well

On one severe winter cold night my fridge dispenser door stopped water supply, but ice maker was working. First I disconnected power supply to the fridge then turned off main water supply from the wall to fridge and with wrench set disconnected water supply pipe from wall to fridge while disconnecting the pipe make sure to collect the water from the both end pipes. Then removed the cardboard from the back side of the fridge. I disconnected the blue element (dispenser water) the red element (ice maker). [DOUBLE OUTLET WATER VALVE]. If you would try to pull the pipes white (dispenser water) and black (ice maker) you woudn't succeed because once the the white and black pipes are insereted into the water valve those pipes are clamped tightly in the valve. So I cut off those pipes and removed the old water valve, then I conncected the new water valve first conncected those white and blue elements and inserted the white and black pipes pushed in closed with round plactic caps comes with new one.I reconncected the main water supply pipes from wall to the frige and turned on the water supply from wall and plugged the power supply. First surpisingly I doubted it will work, actullay the water dispnser did'nt work immediately I have to wait 2 to 3 hours of time, in the mean time I checked the pipe connections from the bottom of the front left side door ( if you open the two doors bottom you can see the plastic cover it can be removed by pulling towards and pushing in you can close it back into normal position) which water supply pipe comes through the bottom of the door to water dispenser. I disconnected the connector and pusheed the dispensor several times to flushout any leaky water or air then I reconnected the pipes to the connector. I pushed the dispenser with a cup to dispenser, it started working as it is normally. While I was working my 7 years old son helped me as he always eager to learn and explore things.

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28 of 40 people found this instruction helpful

Parts Used:
Level of Difficulty: Very Difficult
Time to do repair: More than 2 hours
Tools:
Customer: Stephen from Sebring, FL

Received the temp sensor but no documentation how to replace it

I still have not be able to replace the sensor as I've been unable to locate any info, or figure out where it is located. The water valve was easy to replace and took less than a half hour

After looking further into your website I found all the info, diagrams and instructions to replace the Temp Sensor, which was not too involved, thank you. Now to wait and see if this was the cause and my Refrigerator is up and running again

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22 of 24 people found this instruction helpful

Parts Used:
  • Dual Inlet Water Valve
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Wrench (Adjustable)
Customer: John from Dexter, MO

Water leaked constantly from water dispenser in door

Had to turn off water and remove back panel and with a few tools the part was off and the new part put on in less that 30 minutes!! Finding parts on your website were easily found.

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21 of 23 people found this instruction helpful

Parts Used:
  • Dual Inlet Water Valve
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Daniel from Anderson, SC

I had a water leak (undiscovered) from under my refrig

After de-energized unit (by removing electical plug from outlet),I removed the rear panel at bottom of unit. I then removed the mounting screw to the water valve. I then disconnected the wiring assembly from the old unit. I then removed the water supply lines going to the icemaker and water filter. I then placed the water supply into the replacement water valve. plugged in wiring assembly to new unit and rehung water valve inside refrig. Turned water valve on at water supply to check for leaks, finding none I then replaced back panel on refridge and plugged in electrical cord and returned refrige to normal place in kitchen.

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1-15 of 114

Model Cross Reference

This part works with the following models:

PartSelect Number: PS304374
Manufacturer Part Number: WR57X10032
Brand Model Number Description
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