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298522-1-M-GE-WR2X7491 -Door Hinge Shim
Part Location Diagram of WR2X7491 GE Door Hinge Shim
See part 17 in the diagram
Replacing your General Electric Refrigerator Door Hinge Shim
( Grid squares measure 1x1 inch )
298522-1-S-GE-WR2X7491 -Door Hinge Shim 298522-2-S-GE-WR2X7491 -Door Hinge Shim 298522-3-S-GE-WR2X7491 -Door Hinge Shim Part Location Diagram of WR2X7491 GE Door Hinge Shim Replacing your General Electric Refrigerator Door Hinge Shim
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Door Hinge Shim WR2X7491

★★★★★
★★★★★
3 Reviews

Rated by 21 customers 

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.

$ 16.47
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PartSelect Number PS298522
Manufacturer Part Number WR2X7491
Manufactured by GE
Product Description

Door Hinge Shim Specifications

This is the replacement door hinge shim, or riser cam shim for your refrigerator. It is made of metal and is approximately 2 inches in length, and 1 inch in width. Your refrigerator will have a door hinge shim on each door, and each shim is sold individually. The door hinge shim will have three holes in it; one larger hole, and two smaller ones. The door hinge shim is found on the bottom of your refrigerator door, and the main reason for replacing it is if it is torn or damaged. When you are completing this repair, the door will be briefly unsupported. As a result, it is recommended to remove everything from the door to make it as light as possible, and to ensure that the items in the door don’t fall out. This is an OEM part from the manufacturer.
How Buying OEM Parts Can Save You Time and Money

How Buying OEM Parts Can Save You Time and Money

Part Videos

Replacing your General Electric Refrigerator Door Hinge Shim

Replacing your General Electric Refrigerator Door Hinge Shim
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Troubleshooting
This part fixes the following symptoms:
Door won’t open or close
This part works with the following products:
Refrigerator.
This part works with the following products:
General Electric, Kenmore, Hotpoint, RCA.
Part# WR2X7491 replaces these:
AP2059405, 297863, WR2X7491, SWR02X7491, SWR2X7491, WR02X7491, WR02X9147, WR2X9147
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Customer Reviews
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★★★★★
★★★★★
3 Reviews
5.0
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★★★★★
★★★★★
Len S - November 26, 2022
  Verified Purchase
Watch the associated video- easy repair.
The refrigerator door works like it did when it was new.
★★★★★
★★★★★
Lydia E - April 17, 2021
  Verified Purchase
Door return swing control repair
Simple repair
★★★★★
★★★★★
James M - May 22, 2018
  Verified Purchase
Easy Repair
Parts arrived and 30 minutes later hinge, shim, and riser cam replaced and door works perfect!!
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Customer Repair Stories
 Average Repair Rating: 4.0 / 5.0, 21 reviews. What's this?
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Refrigerator Door Would Not Close
Kenmore 24 cu.ft. Side by Side Refrigerator. The bottom cam on the fresh food side of our refrigerator broke causing the door to stay open about 4 inches. We had to lift the door up about an inch to close it. We removed the top bracket cover by removing one screw with a screwdriver. We then removed two screws with a ratchet and socket, to remove the top bracket, which allowed us to lift the door up and off of the refrigerator. We removed two screws with a socket to remove the Door Cam and Shim. We replace the Shim, and Door Cam with the two screws. Make sure you line the Cam up with the hole it goes over, and tighten it up. Place the door over the bottom bracket, and replace and adjust the top bracket and cover.
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Other Parts Used:
Door Hinge Shim Door Closing Cam
  • Curtis from BELLEVILLE, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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shim & closing cam
A pice of cake. No problem. I followed the video and it went just fine.
Other Parts Used:
Door Hinge Shim Door Closing Cam
  • Thomas from Loves Park, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
0 of 2 people found this instruction helpful.
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Hinge cam riser wore out and split into peices
I checked the exploded view of the door assembly and the box assembly and determined the parts needed to properly solve the problem. I guessed correctly that the lower cam on the hinge assembly should be replaced at the same time since they had to work together. It ended up I had just the right parts and all of the nut head fasteners were the same size so only one wrench was needed. The door did have to be removed by detaching the top hinge as well.
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Other Parts Used:
Door Hinge Shim Bottom Hinge Assembly Hinge Cam Riser
  • Kenneth from Gold Canyon, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
1 of 2 people found this instruction helpful.
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Broken cam riser on door. New draw rail.
The repair was simple. I removed the screws to the door hinge at the top of the refrigerator and lifted the door off. I removed the door support attached to the base of the refrigerator and replace it with the new support held on by two screws. I put the door back on, aligned it, and replaced the screws on top. Total time: 7 minutes. Works like a charm. To all at parts select, you have a great site with easy to identify parts diagrams. Replacing the side rail to the draw took 45 seconds with two simple screws.
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Other Parts Used:
Drawer Slide Rail - Left Side Door Stop Door Hinge Shim Hinge Cam Riser
  • Douglas from Parsippany, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
1 of 2 people found this instruction helpful.
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Door would not close automaticly.
Tools used: screw diver + 3/8 inch socket wrench


1. Removed the food from the refrigerator door.

2. Removed the top hinge.

3. Lifted door off bottom hinge.

4. Replaced bottom Hinge.

5. Removed the worn out plastic door cam and the shim from the bottom of the door.

6. Installed the new cam and the old shim to the door.(The new door hinge shim I bought was the correct shape but the wrong thickness).

7. Set the door on the new hinge and instaled the top hinge.

8. Turned on the refrigerator.

9. Door closes correctly.

Easy job!
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Other Parts Used:
Door Hinge Shim Bottom Hinge Assembly
  • laurence from leesville, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
1 of 2 people found this instruction helpful.
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Hinge at base of doors cracked and broke causing door to slip down when opened
Note difference between Freezer and Fresh food door.
Also, did not need the Door Stop but should have ordered one water tube union (PS299116). See Freezer below

Fresh Food Door
1. Removed cap at top of fresh food door (Philips screw) and used socket wrench to remove two hex head screws from top of refrigerator.
2. This allowed door to be lifted off base.
3. Removed door stop, hinge shim and broken cam riser from door using socket set and nut driver. Two hex head screws.
4. Replaced all three parts with new parts, re-attached using existing Hex Screws. Make sure cam riser is aligned properly to allow door to fit back on hinge. If it's slightly off, the door will not settle on hinge properly.
5. Replaced door, make sure it aligns properly before tightening Hex Screws to top of Refrigerator. Replaced cap at top.

Same process for freezer door except:
a. At the top of the door, I had an electrical connection due to Ice/water dispenser in the door. This connection is fairly easy to disconnect.
b. There is a drain tube that runs inside the door and through the hinge assembly in the base of the door. The door can not be removed unless the tube is disconnected or cut. There was a Water Tube Union (PS299116) just beyond the bottom hinge which I was able to disassemble to free the tube. However, this took considerable force and luck and I would recommend you consider buying a new part in case it breaks or you need to cut the tube. Otherwise you will not be able to get the door off. Once the tube is disconnected, it easily slides through the hinge and the door can be removed.
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Other Parts Used:
Door Stop Door Hinge Shim Hinge Cam Riser
  • James from Cromwell, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
12 of 12 people found this instruction helpful.
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Uneven fridge door that wouldn't stay closed
With my wife's help and following tips from previous posts, I removed the top hinge screws and lifted the door off the bottom hinge. The shim was old shim and both upper and lower cams were totally flat. I drilled out the rivet in the bottom hinge, replaced the cam and secured the cam with a pan head bolt and nut. I replaced the cam and shim on the door and rehung the dorr. The upper screws were screwed back into place and ta da -- now the door closes and stays closed without sticking that little piece of cardboard between the doors.
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Other Parts Used:
Door Hinge Shim Door Closing Cam
  • Eddy from Lakeland, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
0 of 1 people found this instruction helpful.
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My doors were not lining up so sensors we showing open door.
I emptied the frige door of all the goods and unsrewed 3 screws in the top of the door. I lifted the door off the shaft and installed the new parts. I set the door back down on the shaft and reattached the screws in top of door. It took longer to empty the door and restock it than it did to replace the part.
Other Parts Used:
Cam Riser Door Hinge Shim
  • Gary from Memphis, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
1 of 2 people found this instruction helpful.
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hinges worn out
this repair was real easy. i chocked the bottom of the refrigerator door. unbolted the hinge and replaced it with new one. thats it repair complete.
Other Parts Used:
Door Hinge Shim Bottom Hinge Assembly
  • GARY from TUSCALOOSA, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
1 of 2 people found this instruction helpful.
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Door was not properly closing
Note: I was not aware that the Cam Riser came with the Hinge Assembly, and did not need the part.

1)Removed all food from right refridge door, then removed all shelves etc.
2)Removed phillips screw holding protective plastic cap on upper hinge, then removed cap.
3)Removed upper hinge using socket (to loosen and tighten) and nut driver, then removed door.
4)Removed Old hinge assembly, replaced with new using socket and nut driver
5)Removed Old Door Shim Cam & Door Hinge Shim from bottom of Door, then replaced with new parts.
6)Re-Installed Door, adjusting the top hinge for door to close properly, then put shelved and food back.
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Other Parts Used:
Door Hinge Shim Door Stop Shim Cam Bottom Hinge Assembly Hinge Cam Riser
  • Kevin from Northbridge, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
3 of 5 people found this instruction helpful.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS298522
Manufacturer Part Number: WR2X7491
Brand
Model Number
Description
Kenmore
36348042894
Refrigerator
Kenmore
36348042896
Refrigerator
Kenmore
36348042897
Refrigerator
Kenmore
36348047894
Refrigerator
Kenmore
36348047896
Refrigerator
Kenmore
36348047897
Refrigerator
Kenmore
36348252894
Refrigerator
Kenmore
36348252896
Refrigerator
Kenmore
36348252897
Refrigerator
Kenmore
36348257894
Refrigerator
Kenmore
36348257896
Refrigerator
Kenmore
36348257897
Refrigerator
Kenmore
36350221000
Refrigerator
Kenmore
36350222000
Refrigerator
Kenmore
36350227000
Refrigerator
Kenmore
36350232000
Refrigerator
Kenmore
36350237000
Refrigerator
Kenmore
36350242000
Refrigerator
Kenmore
36350247000
Refrigerator
Kenmore
36350622000
Refrigerator
Kenmore
36350627000
Refrigerator
Kenmore
36357552790
Refrigerator
Kenmore
36357552791
Refrigerator
Kenmore
36357557790
Refrigerator
Kenmore
36357557791
Refrigerator
Kenmore
36358042894
Refrigerator
Kenmore
36358042896
Refrigerator
Kenmore
36358042897
Refrigerator
Kenmore
36358047894
Refrigerator
Kenmore
36358047896
Refrigerator
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Door Hinge Shim
$ 16.47
  On Order
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Stock Status
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