Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Thomas F - August 24, 2018
Verified Purchase
Quick delivery - easy install.
Quickly solved my problem!!
★★★★★
★★★★★
Philip E - February 11, 2018
Verified Purchase
easily done
video was really helpful and showed me what to expect. repair done in 15 minutes
★★★★★
★★★★★
Sandra M - January 21, 2023
Verified Purchase
Easy Repair
The parts were exactly what I needed and the fix in great.
★★★★★
★★★★★
Thiago S - March 21, 2018
Verified Purchase
Easy repair.
Need to remove refrigerator door completely to install this part but I got job done in 20 min. Easy install for basic diy people.
★★★★★
★★★★★
Joe L - March 23, 2018
Verified Purchase
Thirty year old refrigerator needed a new door closing cam.
The installation was relatively easy because of the information from the instruction video. Door now has a positive closing action.
★★★★★
★★★★★
David M - April 28, 2018
Verified Purchase
Simple fix
The part arrived in 2 days. Was correct part. Repair was less than 30 min. Appliance returned to service.
★★★★★
★★★★★
Ronnie W - July 18, 2018
Verified Purchase
Works great
enabled me to keep the frig. video was very helpful
★★★★★
★★★★★
Sarah W - May 2, 2019
Verified Purchase
Fast delivery, easy repair
The part was correct and arrived in two days. I watched the instruction video and fixed the fridge door myself.
★★★★★
★★★★★
George K - August 8, 2019
Verified Purchase
Very Easy Repair
The part and the video made repair VERY simple. My refrigerator is back in business.
★★★★★
★★★★★
Nicolas P - October 17, 2018
Verified Purchase
Refrigerator Door repair
Part was easy to install and works great.
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Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 98 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Refrigerator Door Would Not Close
Kenmore 24 cu.ft. Side by Side Refrigerator. The bottom cam on the fresh food side of our refrigerator broke causing the door to stay open about 4 inches. We had to lift the door up about an inch to close it. We removed the top bracket cover by removing one screw with a screwdriver. We then removed two screws with a ratchet and socket
... Read more, to remove the top bracket, which allowed us to lift the door up and off of the refrigerator. We removed two screws with a socket to remove the Door Cam and Shim. We replace the Shim, and Door Cam with the two screws. Make sure you line the Cam up with the hole it goes over, and tighten it up. Place the door over the bottom bracket, and replace and adjust the top bracket and cover.
Removed the door and loosened the bottom bracket and scraped the old cam off. Mounted new cam and tightned the bracket. Replaced door and it was a total sucess.
Neal from Cleburne, TX
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
0 of 1 peoplefound this instruction helpful.
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shim & closing cam
A pice of cake. No problem. I followed the video and it went just fine.
I followed the directions on the computer and everything went just as the video said it would. This was one of the easiest repairs I have ever done. Usually, it does not go as planned.
Frank from Upper Malboro, MD
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
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door was not closing properly
Your vidio was Brilliant !!i just followed your instructions
I did not realize I needed 2 cams to complete repair. Door cam was riveted in. I had to drill out rivet and replace with nut and bolt. Otherwise it went quite sommothly. At first I just replaced the cam on bottom of refridgerator but door was not quite right when closing. Further inspection showed the door had the other half of cam tha
... Read moret also needed replacement. Needed 2 orders. Paid for 2 shippings.
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Robin from North Plainfield, NJ
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
0 of 1 peoplefound this instruction helpful.
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Questions and Answers
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7 questions answered by our experts.
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Ronald
September 19, 2017
The fresh food door on my GE side by side refrigerator opens well, but does not stop. It continues moving and hits into the adjacent cabinets. What part/parts do I need to fix this problem?
For model number TFX22VMB
Hi Ronald,
Thank you for the question, I recommend replacing the Door Stop, PartSelect Number PS298393. This part prevents the door from slamming open or opening to far.
Hope this helps!
6 people found this helpful.
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Dawn
August 1, 2018
We pulled the refrigerator away from the wall and now the left side (refrigerator) door is lower than the freezer side. The door closing cam does need to be replaced on both sides. Will replacing these level the doors out or do i need another part as well?
For model number TFH24PRSAAA
Hello Dawn, Thank you for the question. When the appliance was pulled out the shim cam may have slipped out of place since the cam is wore down and not able to hold it in place. Once the cams are replaced and everything is reinstalled, it should sit level. I also suggest checking the shims and other cams before placing an order just in case any other parts have become wore down. Hope this helps!
4 people found this helpful.
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Darnell
January 19, 2018
I need to replace the riser on my refrigerator. My question is, do i need to replace not only the riser, but the hinges?
For model number CSX24GRSAAD
Hello Darnell, Thank you for your inquiry. If your hinges are not damaged, then you should only need to replace the cam. Hope this helps!
2 people found this helpful.
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Todd
December 13, 2019
What is the part number for the shims that go with the door closing cam for this model refrigerator? It is for the right (refrigerator not freezer) side.
For model number 363-9532710
Hi Todd, this would be part number PS298522. Thank you for your question and good luck with your repair!
Hi: our garage frig is over 30 years old and I need new gaskets. Any of your parts work for this model?
For model number Tfx20p
Hi Susan,
Thank you for your question. Before we can provide you with information on the door gaskets, we will need the complete model number from your refrigerator. We have included a link from our website that you may use to find the model number on it. If you could resubmit your question with this information, we would be happy to help you. We are open 7 days a week. We look forward to hearing from you!
I am putting the cam on the freezer side of the refrigerator door how do i change that without hurting the waterline
For model number 3639504784
Hi Brenda,
Thank you for your question. There is a video listed with the part that you referenced in your question to us. You will find the video just below the photograph of the part. I hope this helps. Thank you and have a great day!
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ESTELIS
December 10, 2019
Hellow, the fresh food door on my GE 19,7 cu. Ft. N0 frost refrigerator' freezer, fx20jr opens well, but does not stop. It continues moving and hits into the adjacent cabinets. What part/parts do i need to fix this problem?
For model number GE TFX20JR
Hello ESTELIS and thanks for writing.
We recommend replacing the Door Stop, PartSelect Number PS298393. This part prevents the door from slamming open or opening too far. We hope this helps. Please contact us anytime.
