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See part 16 in the diagram
Replacing your General Electric Refrigerator Door Closing Cam play video
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Door Closing Cam

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Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

PartSelect Number PS297995
Manufacturer Part Number WR2X4901
Manufactured by GE
Product Description

Door Closing Cam Specifications

This single door closure cam is mounted on the door, not the hinge.
How Buying OEM Parts Can Save You Time and Money play video

How Buying OEM Parts Can Save You Time and Money

Troubleshooting
This part fixes the following symptoms:
Door won’t open or close | Door Sweating | Fridge too warm | Fridge runs too long
This part works with the following products:
Refrigerator.
This part works with the following products:
General Electric, Kenmore, Hotpoint, RCA.
Part# WR2X4901 replaces these:
AP2058495, 2310, WR2X4901, SWR02X4901, SWR2X4901, WR02X4901
Questions and Answers

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6 questions answered by our experts.
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    Ronald
    September 19, 2017
    The fresh food door on my GE side by side refrigerator opens well, but does not stop. It continues moving and hits into the adjacent cabinets. What part/parts do I need to fix this problem?
    For model number TFX22VMB
    Hi Ronald, Thank you for the question, I recommend replacing the Door Stop, PartSelect Number PS298393. This part prevents the door from slamming open or opening to far. Hope this helps!

    6 people found this helpful.

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    Dawn
    August 1, 2018
    We pulled the refrigerator away from the wall and now the left side (refrigerator) door is lower than the freezer side. The door closing cam does need to be replaced on both sides. Will replacing these level the doors out or do i need another part as well?
    For model number TFH24PRSAAA
    Hello Dawn, Thank you for the question. When the appliance was pulled out the shim cam may have slipped out of place since the cam is wore down and not able to hold it in place. Once the cams are replaced and everything is reinstalled, it should sit level. I also suggest checking the shims and other cams before placing an order just in case any other parts have become wore down. Hope this helps!

    3 people found this helpful.

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    Darnell
    January 19, 2018
    I need to replace the riser on my refrigerator. My question is, do i need to replace not only the riser, but the hinges?
    For model number CSX24GRSAAD
    Hello Darnell, Thank you for your inquiry. If your hinges are not damaged, then you should only need to replace the cam. Hope this helps!

    2 people found this helpful.

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    Todd
    December 13, 2019
    What is the part number for the shims that go with the door closing cam for this model refrigerator? It is for the right (refrigerator not freezer) side.
    For model number 363-9532710
    Hi Todd, this would be part number PS298522. Thank you for your question and good luck with your repair!

    1 person found this helpful.

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    Related Parts:
    Brenda Lowery
    December 3, 2018
    I am putting the cam on the freezer side of the refrigerator door how do i change that without hurting the waterline
    For model number 3639504784
    Hi Brenda, Thank you for your question. There is a video listed with the part that you referenced in your question to us. You will find the video just below the photograph of the part. I hope this helps. Thank you and have a great day!

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    ESTELIS
    December 10, 2019
    Hellow, the fresh food door on my GE 19,7 cu. Ft. N0 frost refrigerator' freezer, fx20jr opens well, but does not stop. It continues moving and hits into the adjacent cabinets. What part/parts do i need to fix this problem?
    For model number GE TFX20JR
    Hello ESTELIS and thanks for writing. We recommend replacing the Door Stop, PartSelect Number PS298393. This part prevents the door from slamming open or opening too far. We hope this helps. Please contact us anytime.

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    Related Parts:
      Part Videos

      Replacing your General Electric Refrigerator Door Closing Cam

      Replacing your General Electric Refrigerator Door Closing Cam play video
      Customer Repair Stories
       Average Repair Rating: 3.8 / 5.0, 97 reviews. What's this?
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      Sorry, we couldn't find any existing installation instruction that matched.
      Door would not automatically close.
      Symptom: Door did not close automatically. Also had found small chunks of black plastic on the floor. Refrigerator door was slightly lower than the freezer door.

      One false start because I did not realize both of the door-closing cams had disintegrated and I had only ordered the cam without the hinge.

      Purchased part 290199 Hinge Assembly. It came with matching door-closing cam. (Had not known so I also purchased the cam 297995 separately). Next time I will know to only purchase the Hinge Assembly.

      Replacement procedure took about 20 minutes including removing and replacing door shelves and their contents. Two people involved.

      1. Remove all door shelves with contents and other contents on door.

      2. Remove the top Phillips head screw holding the decorative plastic on the top.

      3. Remove the two top hinge screws on top of refrigerator using metric #8 socket wrench. Second person made sure door did not fall off.

      4. Lift the door off the bottom hinge pin. Second person holds door on it’s side.

      5. Take off the bottom refrigerator cover

      6. Remove the bottom hinge assembly screws using metric #8 socket wrench.

      7. Mount the replacement bottom hinge assembly and tighten the two screws.

      8. On the door bottom, remove the outer screw and loosen the inner screw using metric #8 socket wrench.

      9. Replace the door-closing cam (or what is left of it) with the cam in line with the door and cam bumps away from the door.

      10. Place the door back on the hinge pin (one person holds while the other person maneuvers the door bottom).

      11. Replace the top hinge and reinsert the screws on top of the refrigerator. Dress the door so that it does not press hard on the rubber door gaskets (or the door will fail to shut automatically). Tighten the screws.

      12. Replace the decorative plastic over the top hinge.

      13. Open the door and replace the bottom refrigerator cover.

      14. Replace the door shelves and all contents.

      15 Close the door.
      • Gary from North eastham, AL
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers, Socket set
      167 of 180 people found this instruction helpful.
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      Door would not close and seal properly
      I found a little piece of the door closing cam broke off. While inspecting the door I found the bottom section of the seal cracked.

      Parts were received within 3 days. Door cam was simple to replace. Door seal was a little tricky but tips on packaging helped me prepare the seal by heating in hot water. Everything went together and my 17 yr old fridge works great again.
      Other Parts Used:
      Fresh Food Door Gasket
      • Kevin from Enumclaw, WA
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver
      40 of 51 people found this instruction helpful.
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      Door wouldn't stay closed & was out of alignment
      Order 2 cams as recommended in other posts.
      I didn't realize until the project was finished that the 2 cams fit together to tilt the door toward the refrigerator and force the door to catch.
      1. Removed all items from door storage.
      2. Removed top hinge cover held by single screw and top hinge plate held by two bolts.
      3. Lifted up door to clear bottom hinge pin and removed door.
      4. Turned door upside down and removed bottom hinge assembly held on by two bolts.
      5. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door.
      6. Drilled out the rivet that holds the lower cam to the bottom hinge pin.
      7. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet).
      NOTE: The metal shim that goes between the cam riser & door was also broken, we used a small washer instead of the replacement shim.
      8. Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts.
      9. Placed cover on upper hinge assembly and secured with original screw.
      This is a project my husband and I completed together :)
      Perhaps we will store lighter items on the door to lessen the chances of the cams deteriorating again.
      • Patsy S from Ahoskie, NC
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Socket set
      26 of 28 people found this instruction helpful.
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      Door closing cam had disentigrated over the past 12 years.
      I read over the other posts here and went with jacking up the fridge door and setting it on (2) 2x4 studs. A nut driver was used to remove the bottom hinge. I then drilled out the rivet that held the old cam in place and then used a 3/16 rivet to secure the new cam. A rivet is not necessary as you can also use a nut and bolt to hold the cam in place. It took less time to order the part and install it than it did to drive over to the appliance parts store and pick it up. I ordered around 10 am and the part was here the next day at 2:00 (without special delivery costs). By 2:30 it was on my fridge.
      • Randall from Ashburn, VA
      • Difficulty Level:
        Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Nutdriver
      24 of 26 people found this instruction helpful.
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      Cams On Freezer Door Broke
      Removed top hinge and electrical connector (freezer door has ice and water dispensers) then had to turn off water supply to unit and disconnect the hose to the door and remove the spring protector from the hose -- this required removal of the compression fittings in the water line so spring would come off of the tube. Then removed bottom hinge from the door and used saw to remove the rivet that had held the cam to the hinge, used a nut and bolt to attach new cam. Put other cam (used two) in the hinge and replaced lower hinge unit on the door. Then reattached both hinges to the refrigerator and lined up the door put the spring protector and compression fittings back on plastic tubing and reconnected the water supply and electric fitting, turned on water to unit and prayed there were no leaks. Prayer was answered, the water dispenser worked properly and the ice maker filled with water so I then replaced the hinge cover on top of the unit and the grill at the bottom and had a pepsi. A few years ago I had replaced the cams on the other door which had no water/electic connections and was a much simpler job.
      • WALTER from FROSTBURG, MD
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Screw drivers, Socket set, Wrench (Adjustable)
      16 of 17 people found this instruction helpful.
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      Refigerator door would no longer self close
      Moved all items from door storage into refrigerator shelves. Removed top hinge cover held by single screw and top hinge plate held by two bolts. Lifted up door to clear bottom hinge pin and removed door. Covered open front of refrigerator with plastic wrap to keep cold in refrigerator with door removed. Laid door on kitchen counter top and removed bottom hinge assembly held on by two bolts. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door (helps to keep the three plates in same sequence and note the position of cam). Drilled out the rivet that holds the lower cam to the bottom hinge pin. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet). Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts. Placed cover on upper hinge assembly and secured with original screw. Removed plastic wrap from front of refrigerator and moved the items that originally were stored in the door back to provide weight needed for door to close properly. All done and the door works like new, and all in less than 45 minutes. Would have been a more difficult job without the pioneering of people on this site. Thanks to all!
      • Melvin from Philomath, OR
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Screw drivers, Socket set
      13 of 14 people found this instruction helpful.
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      Door would not close fully on its own
      I inspected the hinges and found broken cams and door stop on the bottom hinge. I found the parts list for the door and ordered the parts I thought I needed. I found that I did not look at the parts list for the body of the unit and missed a key item and that required me to order another part that made the repair. I should have dug a little deeper before I placed my order and it would have been even easier. I was amazed at the speed I received the parts I needed. I ordered the hinge pin mid-morning and the part was on my porch the next afternoon.
      Other Parts Used:
      Door Stop
      • Stephen from Lutherville, MD
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver
      12 of 14 people found this instruction helpful.
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      Thank you for voting!
      Refrigerator Door Wouldn't Close Right
      Get 2 "door closing cams" yep. Same as some others here. Found some black plastic pieces on the floor, when door wasn't closing right. I took the door off by taking off the top bracket. Very easy. Bottom bracket has the broken cam riveted to it. Need hacksaw to get this off then punch it through with hammer and a screwdriver. This is the only part that took a little while. Replace the closing cam and find a small nut & bolt or screw to replace the rivet you just sawed in half. Replace the closing cam that is on the bottom the the door as well. Even if yours isn't broken. Replace it anyway. Put door back on and done. Not a diffucult project if you know about the rivet and needing 2 closing cams beforehand. Good luck
      • Anthony from Highland Lakes, NJ
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Screw drivers, Wrench set
      12 of 16 people found this instruction helpful.
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      Refrigerator door wouldn't close automatically.
      Removed the top hinge with a socket and lifted the door off. Removed the bottom hinge from the refrigerator with same sized socket. Used a Dermel to cut out the old rivet holding the old mangled cam. Attached the new cam with a screw, washers and nut. Reattached bottom hinge to the refrigerator. Removed the bracket holding the second cam on the bottom of the door. Replaced the shim and cam. Reinstalled the door. No problems. Just don't make the same mistake I made. You need two cams. They interlock and work together to close the door automatically. The cams are identical. They are just off set by 90 degrees when the door is closed.
      Other Parts Used:
      Door Hinge Shim
      • Christopher from N. Merrick, NY
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Pliers, Screw drivers, Socket set
      9 of 9 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Refrigerator door wouldn't close
      I weged a block of wood under the door to hold the weight then used a nutdriver to removed the two screws attaching the bottom hinge to the refrigerator. The plastic closing cam was broken and preventing the door from closing. I found some plastic washers in my junk drawer to install on the lower hinge as a temporary fix to keep the appliance operational until the correct replacement parts could be tracked down. I then called local appliance stores in search of the closing cam and learned that none of them had the part in stock. I then hit the internet and within minutes found a picture of exactly what I needed at PartsSelect.com and had it on order a couple minutes later. A couple days after that, the new hinge was delivered, Again, I proped up the door, removed the lower hinge and replaced it with the new the new one that included the new closing cam. I was very happy to have saved lots of time and money and my wife was even happier to have the refrigerator working properly again. :)
      • Allen from Paso Robles, CA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Nutdriver
      9 of 9 people found this instruction helpful.
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      Thank you for voting!
      Customer Reviews
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      15 Reviews
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      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS297995
      Manufacturer Part Number: WR2X4901
      Brand
      Model Number
      Description
      Kenmore
      36348042890
      Refrigerator
      Kenmore
      36348042891
      Refrigerator
      Kenmore
      36348047890
      Refrigerator
      Kenmore
      36348047891
      Refrigerator
      Kenmore
      36348252890
      Refrigerator
      Kenmore
      36348252891
      Refrigerator
      Kenmore
      36348257890
      Refrigerator
      Kenmore
      36348257891
      Refrigerator
      Kenmore
      36358042890
      Refrigerator
      Kenmore
      36358042891
      Refrigerator
      Kenmore
      36358047890
      Refrigerator
      Kenmore
      36358047891
      Refrigerator
      Kenmore
      36358062890
      Refrigerator
      Kenmore
      36358062891
      Refrigerator
      Kenmore
      36358067890
      Refrigerator
      Kenmore
      36358067891
      Refrigerator
      Kenmore
      36358251890
      Refrigerator
      Kenmore
      36358251891
      Refrigerator
      Kenmore
      36358252890
      Refrigerator
      Kenmore
      36358252891
      Refrigerator
      Kenmore
      36358257890
      Refrigerator
      Kenmore
      36358257891
      Refrigerator
      Kenmore
      36358272890
      Refrigerator
      Kenmore
      36358272891
      Refrigerator
      Kenmore
      36358275890
      Refrigerator
      Kenmore
      36358275891
      Refrigerator
      Kenmore
      36358277890
      Refrigerator
      Kenmore
      36358277891
      Refrigerator
      Kenmore
      3638400410
      Refrigerator
      Kenmore
      3638400411
      Refrigerator

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