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Bert
September 1, 2021
I have a slow drip/leak of water in ceiling of refrigerator compartment coming from rear center approximately. I don’t think it’s just condensation, but maybe? Is it or what else could it be?
For model number TBX18NAYCRWH
Hello Bert, Thank you for the question. This could be caused by a clogged Drain Tube in the freezer. It is normal to have water during the defrost cycle, however it should drain into the evaporator pan. We hope this helps!
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Ed
October 6, 2021
This is kind of a follow-up to Bert's question on 9/1/21. My fridge is dripping/leaking from the freezer into the fridge, just like Bert's. A clogged drain tube is the most likely cause I can think of right now. What's the best way to confirm that's the problem, and what's the best way to fix it? Thank you!
For model number GTH18GBDHRBB
Hello Ed, Thank you for the question. We suggest forcing Hot Soapy Water through the drain with a Turkey baster and a Pipe Cleaner. This should clear any clogs. Then you can watch for the leaking or water puddle. We hope this helps!
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Yvan
December 23, 2022
Timer Defrost : Hello i have water on the floor of my freezer and water on my first tablet of my fridge. does timer defrost it`s the cause ? thank you !
Excuse my text i dont speak ! Sorry!
For model number GTS18PBRWRWW
Hello Yvan, thank you for contacting us. We would recommend checking the drain tube. Mostly a clogged drain tube can cause such an issue. If you think the defrost cycle is too frequent then the defrost timer, part number PS310990, can be a culprit. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
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Customer Repair Stories
Average Repair Rating: 3.5 / 5.0, 2 reviews.
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Water leaking into Freezer from Ice Maker
Disregard previous. 1. Turn off water supply. 2. Unplug power cord. 3. Remove bottom Panel to access the Solenoid valve. 4. Remove the water lines from the Valve. 5. Remove the Valve from the refrigerator. 6. Remove the electrical connectors from the valve. (make sure the new valve has the connector adaptors included) you will need them during installation. 7.Bend the new valve bracket inward about 45 degrees to clear the compressor coolant line. 8.Use a pair of pliers to braek away the plastic on the new valve for clearance. 9.If needed remove the compression fitings from the old water line installation as the new valve comes with the push and lock feature. 10.Install the bottom 2 water lines they are different sizes 11.Mount the new valve to refrigerator and tighten. 12.Install the ice maker water line to the top fitting on the valve. 13.Plug the power cord in & turn on the water supply,check for leaks and proper operation on the valve.
water lines to ice maker and door dispenser replacement
replacing the lines was easy, problem was the drawing on line and the parts list did not show two different size tubing used. had to run out for the 5/16 inche tubing for the water dispenser in the door. got the 1/4 inch tube done in 5 minutes.
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