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Ryan
April 15, 2019
I have a Hotpoint refrigerator and the freezer door does not close smoothly any more. I have to lift the whole door up and then close to seal. I think it might be something with the hinge on the bottom of the freezer door. I am unsure which washer and/or pin I might need to replace. Any help/advice would be appreciated. Thank you.
For model number HTS17GBSARWW
Hello Ryan, thank you for inquiring. It could just be the Freezer Door Gasket preventing it from closing well, part PS2364915. If not then it may be the Center Hinge and Pin Assembly part PS8690695, the Freezer Door Spacer part PS294617, or the Door Stop part PS1018411. The Screw for the Door Stop is part PS1020128. We hope this helps.
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 1 reviews.
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Freezer door would not close all the way.
Pulled the door off easily and noticed that the spacer on the Center hinge was ground down to nothing and that a small screw in the bottom plate of the door was half way out. This screw would catch on the cabinet Center hinge bracket and stopped the door from closing. Problem was solved by tightening the screw and putting in a new "spacer" that kept the small screws from contacting the Center hinge bracket. The freezer door now closes like new.
Paul from LINCOLN, DE
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
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Customer Reviews
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★★★★★
★★★★★
Jim H - May 16, 2019
Verified Purchase
Perfect fit, easy repair
Went quickly so the food never melted.
★★★★★
★★★★★
Joel R - June 5, 2018
Verified Purchase
Exact replacement found
We needed this as the original part broke in half. Easy to find on the website search feature, fast shipping. What a great business!
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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