Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Ramon R C - May 11, 2020
Verified Purchase
Easy repair
Saved a lot of money doing it my self, so thank you part select and YouTube.
★★★★★
★★★★★
Pueng F - May 27, 2018
Verified Purchase
Just what I needed
Little late but ok
< Prev
1
Next >
Customer Repair Stories
Average Repair Rating: 3.0 / 5.0, 3 reviews.
What's this?
Sort by:
< Prev
1
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Freezer was frosting over , wouldn't defrost , No ice cubes !!! popsicles melting .
Repair man wanted a 130.00 service charge plus parts , With the help of YouTube we did the repairs inhouse , couldn't believe it was that easy. Refrigerator is working like a new one ,our maintenance crew has ice cubes were all happy !
Freezer stopped defrosting and refrigerator stopped cooling. Fan in freezer cycling on and off constantly.
Went the typical route of part replacement since I don't own an ohm meter...pull and replace one part at a time. Started with the cheaper parts first, replaced the freezer fan for $40, same problem. Replaced the defrost heater element for $40, same problem. Replaced the thermostat $15 and controller board $150 at same time, bingo problem
... Read moresolved. Had to defrost with the hair dryer each time, biggest pain. Had an issue finding a Utube that showed the water filter system and thermistor removal for this model, otherwise straightforward, but not a 30 minute job.
Read less
Thomas from SPRINGDALE, AR
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
11 of 11 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Refrigerator would not go into Defrost
When I first noticed that my refrigerator coil was iced up, I read a little bit about the defrost cycle of a refrigerator. I decided to try replacing the least expensive parts first. First I tried the defrost themostat, it was a very easy repair. My coil still froze up after a couple of days. Then I learned how to force my fridge into a d
... Read moreefrost mode (on a frigidaire you just click the light button in the fridge 5 times in under 6 seconds). Then I noticed that the defrost heater was not heating up...this repair was more difficult. You have to first remove the two shelves, bin, and tracks. Then you remove the back panel...4 screws. Then you have to take out a couple of screws and drill out one rivet on the drain pan and pull the drain pan out so you can get the defrost heater which snakes up through the coil from the bottom of the coil. Be careful, as the drain pan and coil fins are very sharp, I sliced a couple fingers messing around with these parts. The defrost heater itself is relatively easy to put in once the coil is in the right position (there are videos on youtube on how to do this). After I put in the new heating element, and buttoned everything back up, I was excited to check my work...I forced the fridge into defrost by clicking the light switch 5 times, and the heater still didn't come on! It dawned on me that this problem started about 5 days after a major power outage (hurricane Irene)...When the power came on, it must have surged, and zapped the defrost control board...Long story short, I replaced the control board (about $75.00 from partselect.com) and my problem is fixed...at least I have a 100% brand new defrost system now...Of course it won't be too long until my wife wants another fridge to match her Stainless Steel applicances...oh well, this one will do fine in the garage.
Read less
Robert from North Chesterfield, VA
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
59 of 66 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
< Prev
1
Next >
Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
10 questions answered by our experts.
Sort by:
< Prev
1
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Chuck
June 5, 2019
My freezer is not defrosting and I ordered the thermostat but I read I can check the heater defrost with pushing the light button on the refrigerator 5 times. Is this true as I tried it and it did not work. Also what about the defrost control board? Is this a possible issue? Thanks
For model number FRS6LC8FS4
Hi Chuck,
Thank you for your question. The best way to test a defrost heater is to use a multimeter to see if it is working correctly. Here is a link to one of our videos from YouTube that you may reference on how to use one, https://www.youtube.com/watch?v=bWC44fHn0As. If the freezer is not defrosting, there are some other parts that you will need to check to see which one is causing the issue. You will need to check the defrost thermostat, the evaporator fan motor and the freezer door gasket. I hope this helps. Thank you and have a great day!
3 people found this helpful.
Was this helpful?
Thank you for voting!
Sarah
March 12, 2020
Freezer is too cold (-25 on factory recommended settings) while fridge isn't quite cold enough (40 on factory recommended settings). We purchased the damper from you all and replaced it, but it hasn't fixed the problem. Would the defrost heater be our next step? Or the evaporator fan motor? Thanks.
For model number FRS6LR5ES2
Hello Sarah, thank you for your inquiry. There are a couple of parts that may fix this issue. The 2 most common parts that will fix this issue are the defrost timer and the evaporator fan motor. Some other parts you may need to look at as well are the defrost thermostat and the temperature cold control thermostat. To verify which parts are causing the issue you will need use a multimeter to check the continuity of each part. We hope this helps.
3 people found this helpful.
Was this helpful?
Thank you for voting!
Joseph
June 26, 2021
Instructions on how to replace the defrost heater element.
For model number FRS6HR45KS0
Hello Joseph, Thank you for the question. Disconnect the power from the appliance before starting the repair. Remove the food from the freezer and take the shelves out to access the back panel. Remove the screws holding the evaporator coils to the rear of the appliance and remove the coils. Disconnect the defrost heater connectors and remove the broken heater out of the freezer and reverse the steps to install. Take pictures as you go for reinstalling. We hope this helps!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Harry
August 27, 2019
Does this refrigerator has a defrost timer along with a thermostat?
For model number PHS69EHSS3
Hello Harry, thank you for your question. The Defrost Thermostat for this model is part number PS469522, but there is no Defrost Timer on it. Good luck with your repair!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Carlo
June 5, 2019
On the evaporator fan. It was running when I opened the back panel. I am assuming that means it is good. Being I got continuity with the defrost heater and no continuity from the defrost thermostat while it was very cold I think it is the thermostat. Anything else it could be that would be causing it not to defrost?Thank you
For model number FRS6LC8FS4
Hi Carlo,
Thank you for your question. If you are getting no continuity with the thermostat, it will need to be replaced. I hope this helps. Thank you and have a great day!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Susan
January 12, 2018
Would defrost thermostat fix the problem of my freezer changing temp down to -12 by itself? Thanks, susan
For model number FPHC2399KF1
Hi Susan,
Thank you for your question. Yes, the defrost heater should fix the issue you are having with the temperature in your refrigerator. I hope this helps. Thank you and have a great day!
Was this helpful?
Thank you for voting!
Kevin
December 6, 2022
Hi I have ice building up In the freezer and will sometimes leak water out the body of the freezer so you know what could be causing this thank you it freezes and fridge works fine
For model number Ffss2314qs5a
Hello Kevin, thank you for asking. According to our research, the issue is probably with the freezer gasket, part number PS1991331. It is used to make an air-tight seal for the cabinet when the door is closed. If replacing it does not help, we would recommend replacing the defrost heater, part number PS2581596. If you need help placing an order for it, please feel free to give us a call. We look forward to hearing from you!
Freezer changing temps from-6 to +38 replaced thermostat? Not sure if defrost heater or control board.
For model number fgus2642lf1
Hello Laymon, thank you for your question. We would recommend testing/replacing the temperature sensor PartSelect Number: PS1765215. If that doesn't fix the issue, the defrost parts like the thermostat, heater and electronic board should be tested. I hope this helps!
Was this helpful?
Thank you for voting!
Dave
June 19, 2019
My fridge does not shut off. The temp on both sides is good. I bought from you guys the thermostat switch kit and installed, did not help. The coils under that switch looked fine..... next move?????
For model number FFHS2311LBB
Hello Dave, thank you for writing. Besides the Defrost Thermostat Kit part PS469522, you will want to consider either the Defrost Heater part PS2581596 or Evaporator Fan Motor part PS11726595. We hope this helps.
Was this helpful?
Thank you for voting!
Carlo
June 5, 2019
So the defrost heater has continuity but the defrost thermostat does not and the coils are starting to frost over again. I am thinking thermostat. How do I check the evaporator fan motor. I am assuming the same way. Thank you
For model number FRS6LC8FS4
Hi Carlo,
Thank you for your question. Yes, to verify if the evaporator fan motor is working correctly, you will need to test it with a multimeter. Here is a link to one of our videos from YouTube that you may reference on how to use one, https://www.youtube.com/watch?v=bWC44fHn0As. I hope this helps. Thank you and have a great day!
Was this helpful?
Thank you for voting!
< Prev
1
Next >
✖
Ask a Question
Ask our experts a question on this part and we'll respond as soon as we can.
