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Ronald Love
April 16, 2018
Would replacing this part fix the problem of pieces of clothes being stuck between drum and frame causing what appears to b great stains? Thank you
For model number DWXR483EG4WW
Hi Ronald,
Thank you for your question. There are three parts that may be causing this issue. A worn, torn, or missing front or rear seal could be the reason your clothes are coming out of the dryer torn. The seal is designed to keep clothes from getting between the drum and the front or rear wall of the dryer. If this seal becomes worn or torn, your clothing may become lodged between the two parts. Because the dryer drum keeps turning, the clothes get ripped. Before you can examine and replace a dryer drum's seals, you have to remove the drum. Torn clothing could mean that the glides in your dryer have become defective. The glides support the drum towards the front of the dryer. They can wear over time, causing the drum to slump or sag toward the front of the dryer. When this happens, a pinch point is created at the top of the drum. It is this pinch point that can tear clothing. If this happens in your dryer, you will have to open it up and replace the entire set of glides. Another possiblity for torn clothing could be defective drum support rollers. The rollers support the drum in the back of the dryer. These too can wear over time, causing the drum to slump or sag in the back. Again, a pinch point is created, causing clothing to tear. If it is the drum support rollers in your dryer that have become defective, you will have to replace the entire set of rollers. You will have to open up your dryer's cainet and remove the drum before you can replace your drum support rollers. I hope this helps. Thank you and have a great day!
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Customer Repair Stories
Average Repair Rating: 2.6 / 5.0, 4 reviews.
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Noisy and took too long to dry clothes
Easy repair. Removed top of dryer and removed two screws to front panel and door assembly. Old front air duct assembly was worn and broken, so it literally fell off the panel. I cleaned the front panel and door assembly of all the lint and dirt, and snapped the new parts into place. The new parts came with the gasket and felt drum seal already installed, to all that had to be done was to snap it into place. Installing the drum slides was a breeze. I simply had to slide one end in the slot, position the hole over the pin, and slide the other end in. I put everything back together, and ran a full cycle for test. Dryer works like new, and run quiet.
I removed the two screws that hold the front panel to the top panel. I removed two more screws that hold the front panel to the side panels. I separated the front panel from the side panels and removed the drum.
I could see on the front panel the drum slides were badly worn. One was gone.
The new parts installed easily using no tools at all. Everything snaps in place. The new foam gaskets press and stick to seal the duct work. The felt strip pressed into place.
I replace all the panels in reverse order and plug it in. It operates fine, but the motor is making the noise. I will look into replacing the motor next.
Still waiting for your parts. over two weeks to get part which was a hinge for something, I don't know what, but not my dryer seal. You said you would refund shipping and wrong part and charge me for a new order. End result was I got charged extra shipping for your mistake. The part still is MIA and it has been 5 weeks since I originally ordered. Will never do business with you again.
MARTIN from MOUNTAIN VIEW, WY
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
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