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Line Fuse – Part Number: WB27X10388
Line Fuse – Part Number: WB27X10388 https://partselectcom.azureedge.net/Schematics/GE/00125324i01.gif

Line Fuse

11 Reviews
Your Price
$8.42

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS239525

Manufacturer Part Number WB27X10388

Manufactured by GE

This ceramic microwave fuse is just over an inch in length. It is white in the center, and metal on both ends. This is a 20-amp fuse, and is used to power your microwave. If the touch pad on the microwave becomes unresponsive, the microwave produces little to no heat, or the appliance simply does not turn on, it could mean that your fuse is at fault and needs to be replaced. Because this part contains an electrical charge, remember to disconnect power to the microwave unit before you begin this repair. NOTE: Before you start this repair, ensure that the microwave is unplugged, and the capacitor is discharged. A capacitor stores large amounts of electricity even after your microwave is unplugged.

This part works with the following brands: General Electric, Kenmore, Hotpoint

This part works with the following products: Microwave, Microwave Oven Combo, Range, Wall Oven

This part fixes the following symptoms: No heat | Won’t turn on | Touchpad does not respond

Questions & Answers

Most Helpful

Question:

How do you replace the line fuse? How do you discharge the capacitor before you replace the line fuse?

Bill for model number JVM3160RFSS
August 19, 2017
Answer:

Hello Bill, Thank you for your questions. Before doing any work on your microwave you would need to discharge the capacitor as it can be very dangerous. First you must unplug the unit, then if the capacitor is removable from the unit take take it out to prevent possible damage to the components of the microwave. Then ouch a device to the capacitor leads for several seconds. Doing this will provide a path for the electricity to go and discharge the capacitor. You can use a test light or light bulb. Once that is done replacing the line fuse is very easy as it just pops in and our like the older style glass car fuses. I hope this helps.

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Question:

How do i find the fuse fromt or back

Larry
November 6, 2017
Answer:

Hi Larry, Thank you for your inquiry. The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. Before you start this repair, ensure that the microwave is unplugged, and the capacitor is discharged. A capacitor stores large amounts of electricity even after your microwave is unplugged. I hope this helps. Thank you and have a great day!

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Question:

Microwave is dead. Line voltage is ok. I suspect that the line fuse has blown but I can't find the fuse or instructions on how to access it.

Wayne for model number PNM1871SM3SS
October 25, 2017
Answer:

Hi Wayne, Thank you for the question. Before you start this repair, ensure that the microwave is unplugged, and the capacitor is discharged. A capacitor stores large amounts of electricity even after your microwave is unplugged. The fuse is located in behind the control panel next to the capacitor. First remove top grill vent. You will be able to see the screw that holds the control panel in place. You will need to remove the wiring to the control panel and then remove the fuse cover panel.You kind of have to rock it back and forth a bit to get it to release after the screw is removed. Behind the cover you will be able to see the fuse and remove it. Hope this helps!

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Question:

Turns on, rotates but does not heat/cook

Sandra for model number JVM1870SK03
March 6, 2018
Answer:

Hello Sandra, thank you for your question. The most likely issue is the Line Fuse Part Number: WB27X10388. I would recommend replacing that part, as well as the Diode Part Number: WB27X10597. You can also test the door switches before ordering to make sure there is not an issue with those parts. This link will take you to information on testing the door switches. https://www.partselect.com/Microwave+test-door-switch+repair.htm I hope this helps!

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Question:

I changed 2 fuses and it still does not go on any other suggestion

JULIET for model number jvm1870sk04
August 3, 2017
Answer:

Hello Juliet, thank you for contacting us. It could be the door switches, if they are faulty they would prevent the microwave from turning on. Hope this helps!

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Question:

After heating something for a few minutes the display flickers and eventually only shows a small dash in the upper left hand corner. If I either unplug the unit or turn off the circuit breaker for 10 seconds it usually comes back on after resetting the clock. The last time this happened it did not come back on at all. Is this something I can fix myself? Thanks.

Karen for model number SCA2001KSS01
November 4, 2017
Answer:

Hello Karen, Thanks for your question. The part number PS239525 is the line fuse and is the most likely problem given your situation. Be very careful when working with your microwave though. There is a capacitor on the inside that can give you a dangerous shock if not properly neutralized. Be sure to unplug your appliance. Wear an insulated glove and use a screw driver with with an insulated handle to siphon out the excess electricity of your capacitor. I hope this helps.

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Question:

Is a reg fuse the same as a appliance fuse

TIM for model number JVM1630WB007
July 27, 2017
Answer:

Hello Tim, that is a great question. We recommend using the proper fuse for your model based on what the manufacturer has listed for it to avoid any potential issues. We hope this helps!

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Question:

The microwave part works great but the oven part does not heat up. When setting the oven temp. It goes to preheat but never heats up.

Joan for model number JVM1790SK01
November 7, 2017
Answer:

Hi Joan, Thank you for the question. The first part to check is the Diode,PartSelect Number PS239148. You can test the Diode with a multi meter, It should read between 50K-200K Ohms.Hope this helps!

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Question:

My microwave seems to work in every way except it will not get hot. What more do I need?

Kenneth for model number JVM1631WB007
December 10, 2017
Answer:

Hello Kenneth, Thanks for your question. Please be aware that the following parts I will recommend should only be tested or replaced by a licensed technician, as they can contain electrical charges even after the microwave is unplugged. The following parts should be tested by a technician for continuity and replaced if they are faulty: The diode, the secondary door switch, the magnetron, the capacitor, the high voltage transformer, the line fuse, and the hood thermostat. I hope this helps.

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Question:

The micro power does not work all other functions do light,fan,clock etc. Got a fuse wb27x10388 have replaced it but does not work help

victor for model number RVM1325WW003
December 26, 2017
Answer:

Hi Victor, Thank you for your question. If the power to the microwave is not working and you have replaced the fuse, then there are some other parts that you will need to check to see which one is causing the issue. You will need to check the door switches, the light socket, the thermal fuse, the touchpad and the electronic control board. I hope this helps. Thank you and have a great day!

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Question:

The touchpad to the microwave section of my oven/microwave combo is not working. Oven works fine and the touchpad to the oven section works fine. It's just the microwave that is not. The microwave internal light does not turn on either. Would the line fuse fix my problem?

Adrian for model number JK965SK1SS
January 18, 2018
Answer:

Hi Adrian, Thank you for your question. If the touchpad is not responding for the microwave, you will need to check the touchpad, the electronic control board, the wiring between the 2 parts, and the fuse. I hope this helps. Thank you and have a great day!

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Question:

How do you discharge a capicitor on a microwave before trying a new fuse(everything works fine except it does not heat)

Jeffrey M Gitelman for model number JVM1790WK01
January 23, 2018
Answer:

Hello Jeffrey, Thank you for your inquiry. The capacitor is discharged by creating a short circuit (direct connection) between the two capacitor terminals and from each terminal to chassis ground (bare metal surface). Do this by touching the blade of an insulated-handled screw driver to one terminal, then slide it toward the other terminal until it makes contact and hold it there for a few seconds. (This can result in a rather startling "pop!") Repeat the procedure to create a short between each capacitor terminal and chassis ground. If the capacitor has three terminals, use the same procedure to create a short circuit between each terminal and then from each terminal to ground. Older Amana-made models (generally those manufactured before 1977) have red, round filter capacitors mounted in the base of the magnetron tube which can also hold a charge. Ground each magnetron terminal by creating a short circuit to chassis ground using the blade of a screwdriver as explained above. Hope this helps!

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Question:

Unit has power without heat. Rather large hum begins after a couple of seconds.

Peter Leos for model number jvm 1650 sh05
November 9, 2017
Answer:

Hi Peter, Thank you for your inquiry. There are some parts that you will need to check to see which one is causing the issue. You will need to check the line fuse, the diode, the secondary door switch, the monitor door switch, the magnetron, the hood thermostat and the thermal fuse. I hope this helps. Thank you and have a great day!

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Question:

When I set the microwave time and hit start it counts down and rings when done but carousel does not rotate or heat. Any suggestions?

Ken for model number CVM1790SS2SS
November 6, 2017
Answer:

Hi Ken, Thank you for the question. I suggest checking the Line Fuse to see if there is signs the fuse has been blown. Hope this helps!

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Question:

My touch pad seems to have a mind of it's own. It will get stuck on something and not let me turn it off. Sometimes when I unplug it and start over it's ok but that is not happening now. When I try to set the time it goes to timer. When I hit the 30 second exp it goes to popcorn. Is it fixable?

Nancy for model number JVM2070SK02
September 21, 2017
Answer:

Hi Nancy, Thank you for the question, Sounds like you have a defective Electronic Smart Board,PartSelect Number PS1018246. This part controls the touch pad and would need to be replaced. Hope this helps!

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Question:

When i turn on the microwave the light comes on but it does not heat. Is this likely the fuse or something else?

Mark for model number PEB1590DM2BB
September 15, 2017
Answer:

Hi Mark, Thank you for your inquiry. 80% of the time it is the fuse that you will have to replace to fix the issue. You will need to also check the terminal micro switch, the magnetron, the diode cable and the capacitor. I hope this helps. Thank you and have a great day!

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Question:

Timer light has dimmed. Cannot read power adjustment or time.

ROSITA for model number JVM1870CF001
March 16, 2018
Answer:

Hello Rosita, thank you for your question. To fix this isssue you will need to replace the SMARTBOARD Part Number: PS651427 on your unit. Please enter the part number into the site for current price and availability. Good luck with your repair!

1 person found this helpful.
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Question:

Convection oven is heating, turn table working and touch panel works...but microwave will not heat?

Gary for model number PVM9179DF1CC
March 20, 2018
Answer:

Hi Gary, Thank you for the question. This can be caused by the Diode Cable, PartSelect Number: PS239148 and if the diode is good you may need to replace the Magnetron, PartSelect Number: PS11729114. Hope this helps!

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Question:

Hi, this is the second time my GE microwave has broken. The clock works, the timer will go on and the turn table will turn, but the actual microwave will not go on. For example, you can't heat anything up. A GE certified technician fixed it about 2 years ago for $350 and spent about 5 mins doing it. He took the key pad off of the right side and replaced a plastic part on the inside. Any idea what this could be?

Charles for model number cvm1790ss1ss
April 25, 2018
Answer:

Hi Charles, Thank you for your question. If the microwave will not turn on, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the line fuse, the halogen lamp, the terminal micro-switch, the monitor switch, the thermostats and the diode cable. I hope this helps. Thank you and have a great day!

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Question:

Surface light was not working, took out the bulbs to check and when kept it back ,microwave power turns off making short circuit sound and power didn't came back. Is this issue with line fuse blown out ,if so how to replace line fuse in this model of microwave ovens. Your quick suggestion/answer will be highly appreciate. Thanks.

Anil for model number JVM1653SH06
May 4, 2018
Answer:

Hi Anil, Thank you for your question. There are a few parts that you should check. Your fuse, your diode, and your micro switches as well. You can test all of those parts with a multi meter. Before doing any work on your microwave you would need to discharge the capacitor as it can be very dangerous. First you must unplug the unit, then if the capacitor is removable from the unit take take it out to prevent possible damage to the components of the microwave. Then ouch a device to the capacitor leads for several seconds. Doing this will provide a path for the electricity to go and discharge the capacitor. You can use a test light or light bulb. Once that is done replacing the line fuse is very easy as it just pops in and our like the older style glass car fuses. Good luck with your repair.

1 person found this helpful.
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Question:

The message on the microwave read that the key pad shorted out. Now what?

Joyce for model number JVM1540SN1SS
July 31, 2018
Answer:

Hello Joyce, Thank you for the question. If the keypad has shorted out, it will need to be replaced. The control panel with the keypad is Part Number: PS2322068. Hope this helps!

1 person found this helpful.
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Question:

No heat. Microwave turns on and off. Replaced 2 fuses. Is there more than 2. Thanks! Melanie

Melanie for model number HDM1853WJ01
February 6, 2018
Answer:

Hi Melanie, Thank you for your question. If your microwave is not heating, there are some parts that you will need to check to see which one is causing the issue. You will need to check the line fuse, the door switches, the magnetron, the high voltage diode and the thermostats. I hope this helps. Thank you and have a great day!

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Question:

My microwave turns on - i can press the buttons on the keypad, the timer counts down, but the turntable doesn't turn and it doesn't heat. Would it be just this fuse that needs to be replaced?

Marie for model number JES2051DN2BB
February 6, 2018
Answer:

Hi Marie, Thank you for the question. If the appliance still has power the fuse is fine. I suggest replacing the Primary Door Interlock Switch,PartSelect Number PS237015. This switch can cause the turn table not to rotate and no heat. Good luck with the repair!

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Question:

Trying to determine if line fuse or magnatron is culprit. No heat, humming sound, and mild electrical burnt odor. Everything else working. "help screen" diagnosis was to call GE to schedule a svc call.

Todd
February 8, 2018
Answer:

Hi Todd, Thank you for the question. I suggest testing the parts with a Multimeter. Normally if the fuse is blown you can tell by looking at it. I also suggest testing the Capacitor and Diode. Hope this helps!

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Question:

My microwave will cook something for 3 minutes than put something else in for 2 min and shuts off completely half way through takes 10 min and the pf light will come on

Daniel Hill for model number RVM1435WK01
February 22, 2018
Answer:

Hi Daniel, Thank you for your question. If the the microwave is shutting off too soon, you will need to check the line fuse and the door switches to which parts are causing the issue. I hope this helps. Thank you and have a great day!

1 person found this helpful.
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Question:

Need to replace the line fuse. How do I do this with a vent door in front of the top grill?

Rick for model number JVM3670SK04
March 1, 2018
Answer:

Hi Rick, Thank you for the question. Use a Phillips head screw driver to unthread the screws securing the grill. With the screws removed, open the microwave oven door then the slide the grill to the left and lift it up to remove. Next remove the control panel mounting screw then lift the control panel up to detach. Then remove the screw holding the inner access panel and then release the panel from the retaining clips. The fuse will be in behind the panel text to the Capacitor. To avoid injury, you will need to release the potentially dangerous charge from the capacitor by placing a screw driver with an insulated handle across the terminals. Be careful not to touch the metal portion of the tool. Use pliers to detach the old fuse. Install the new fuse by snapping it into the bracket. Hope this helps!

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Question:

There was an instant power surge (power off and on in one second) in our neighborhood. After resetting the fuse box and checking that there is power in the electrical socket for the microwave, the mw has no power at all. I tested the socket with a night light and it was working. I tested the line fuse (diagram #47) with multimeter and it has continuity. I also checked the 3 thermostat fuses (diagrams #110, 112, & 115) and all has continuity except diagram #115 (part #wb27x11034). Is the problem with #115 or the line fuse? I understand that #115 is open until it reaches a certain temperature. Thank you!

Robert for model number GE Microwave Oven JVM1790SK01
March 3, 2018
Answer:

Hello Robert, Thank you for your inquiry. If the plate thermostat has no continuity at room temperature, it should be replaced, we would also recommend checking the door micro switches as well as they will keep the microwave from running before the line fuse goes out. Hope this helps!

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Question:

Where is the fuse on the microwave hot point counter saber

Kenneth for model number Rvm120001
November 30, 2018
Answer:

Hi Kenneth, Thank you for your question. The fuse for your microwave would be behind the casing for the electronic control board. Here is some information that you may reference on how to access it, "NOTE: If you are not comfortable doing this yourself, please get an electrician to do this repair. Before you begin any repair please unplug the appliance from the electrical outlet. Use a Phillips head screw driver to unthread the screws securing the grill. With the screws removed, open the microwave oven door then the slide the grill to the left and lift it up to remove. Next remove the control panel mounting screw then lift the control panel up to detach. Then remove the screw holding the inner access panel and then release the panel from the retaining clips. To avoid injury, you will need to release the potentially dangerous charge from the capacitor by placing a screw driver with an insulated handle across the terminals. Be careful not to touch the metal portion of the tool. Use pliers to detach the old fuse from the noise filter board. Install the new fuse by snapping it into the bracket. Replace the inner access panel and secure it with the screws. Now insert the control panel tabs to the slots in the frame and push the panel down. Secure it with the mounting screw. Insert the tabs of the grill into the frame and slide it to the right. Shut the oven door and then secure the grill with the screws. Plug the power cord back in and the microwave should now work." I hope this helps. Thank you and have a great day!

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Question:

How do you replace the fuse

Kenneth for model number Rvm120001
November 30, 2018
Answer:

Hello Kenneth, thank you for your question. Use a Phillips head screw driver to unthread the screws securing the grill. With the screws removed, open the microwave oven door then the slide the grill to the left and lift it up to remove. Next remove the control panel mounting screw then lift the control panel up to detach. Then remove the screw holding the inner access panel and then release the panel from the retaining clips. To avoid injury, you will need to release the potentially dangerous charge from the capacitor by placing a screw driver with an insulated handle across the terminals. Be careful not to touch the metal portion of the tool. Use pliers to detach the old fuse from the noise filter board. Install the new fuse by snapping it into the bracket. Replace the inner access panel and secure it with the screws. Now insert the control panel tabs to the slots in the frame and push the panel down. Secure it with the mounting screw. Insert the tabs of the grill into the frame and slide it to the right. Shut the oven door and then secure the grill with the screws. Plug the power cord back in and the microwave should now work. I hope this helps. Thank you and have a great day!

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Question:

Microwave lights, fan, timer all work. Turntable won't turn, and when you press a button for cooking it just clicks.

LynJa for model number JVM1850WD002
December 14, 2018
Answer:

Hi LynJa, Thank you for your question. If the turntable is not turning, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the drive motor, the glass turntable coupler and the glass cooking tray. I hope this helps. Thank you and have a great day!

1 person found this helpful.
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Question:

How do you install this fuse my model number is jvm1440dw003 GE space saver above the range

bill
29 days ago
Answer:

Hello Bill, thank you for your question. To gain access to the fuse you would remove the air grill at the top of the unit and then there will be one screw that holds the control panel in place. Once removed lift up on the panel and remove. Once that is done replacing the line fuse is very easy as it just pops in and our like the older style glass car fuses. I hope this helps.

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Question:

Only part of my touch pad works. What to do?

Beatrice for model number JVM1490WH 01
22 days ago
Answer:

Hello Beatrice, thank you for your question. If only part of the touch pad works, you would have to replace the control panel which holds the touch pad. The Part Number: PS952675 is for the part you need. I hope this helps!

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Question:

Microwave would not shut of with door closed so the smart board was replaced. Now everything works except the convection functions. Those buttons do absolutely nothing.

Evan for model number PVM1790SR1SS
April 19, 2018
Answer:

Hi Evan, Thank you for your question. If the convection functions on the touchpad are not responding, then you will need to replace the line fuse. I hope this helps. Thank you and have a great day!

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Question:

Where is the line fuse located?

Ryan
November 14, 2018
Answer:

Hello Ryan, Thank you for the question. The line fuse is located behind the control panel inside the cabinet of the appliance. Hope this helps, good luck with this repair!

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Question:

Quit working. When i open the door it buzzes and light comes on but dim. Any buttons i press, for example reheat or 1 minute then start, it makes the same exact buzzing noise. I took the top cover off and tried it to see if i could narrow where the sound was coming from and it sounds like midway or all the way down on bottom of control panel area, but cannot isolate thank you!!

Jim for model number JVM366OBD001
February 27, 2018
Answer:

Hello Jim, thank you for your question. I would start by checking the door switches, Secondary Door Switch Part Number: WB24X829 and Monitor Door Switch Part Number: WB24X830. If those are tested and are sound, the next part I would check would be the Line Fuse Part Number: WB27X10388 and the High Voltage Diode WB27X1160. I hope this helps!

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Question:

Previous question and answer below, i replaced all parts suggested and still doing same thing. Any guidance where to next? Question:Quit working. when i open the door it buzzes and light comes on but dim. any buttons i press, for example reheat or 1 minute then start, it makes the same exact buzzing noise. i took the top cover off and tried it to see if i could narrow where the sound was coming from and it sounds like midway or all the way down on bottom of control panel area, but cannot isolate thank you!! jim for model number jvm366obd001 answer: hello jim, thank you for your question. i would start by checking the door switches, secondary door switch part number: wb24x829 and monitor door switch part number: wb24x830. if those are tested and are sound, the next part i would check would be the line fuse part number: wb27x10388 and the high voltage diode wb27x1160. i hope this helps!

Jim for model number JVM3660BD001
February 28, 2018
Answer:

Hi Jim, Thank you for your question. If your microwave is making a buzzing noise, you may have a defective magnetron and you may need to replace it. I hope this helps. Thank you and have a great day!

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Most Recent

Question:

The lite under the microwave burnt out and when i tried to replace it the bulb broke in place, when trying to get it ourt, i forgot to shut the power off and it sparked. I removed the bulb and the new bulb does not light. Is there a fuse? If so where is the fuse?

Robert Capozzi for model number Spacemaker xlt1400
4 days ago
Answer:

Hello Robert, thank you for your question. Please resubmit your question on the site with the model number of your equipment so that we can find the parts and information for you. Thank you.

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Question:

Need a fuse but this model number does not come up.The serial number is rr 900330 b

Donald for model number JVM1730DM1BB
4 days ago
Answer:

Hello Donald, thank you for your question. There is no line fuse in this model. There is a thermal fuse which is PartSelect Number: PS239811. I hope this helps!

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Question:

Filter reset button doesn't depress.

Carol Letellier for model number JVM6172SK1SS
9 days ago
Answer:

Hello Carol, Thank you for your question. Checking the model number unfortunately we do not have this symptom listed, for more specialized assistance or to speak with someone about this, I would suggest calling the manufacturer of the appliance directly. Hope this helps!

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Question:

My microwave will not heat food. All other controls work, fan, lites, keypad so i am not sure that problem is a fuse. There is no hum when turned on and a faint smell of something is emitted? What do you suggest?

Donna for model number JVM1650AB004
21 days ago
Answer:

Hi Donna, Thank you for your question. If your microwave is not heating, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the line fuse, the secondary door switch, the monitor door switch, the high voltage diode and the hood thermostat. I hope this helps. Thank you and have a great day!

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Question:

How do I discharge the capacitor . I replace the fuse but it keeps blowing the fuse when i plug in the microwave

Dennis
28 days ago
Answer:

Hello Dennis, Thank you for the question. Here is a link to help with Discharging the Capacitor. Hope this helps! https://www.partselect.com/Microwave+discharge-capacitor+repair.htm

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Question:

Control knob does not work/ express works/popcorn works/heat plate works/but all oven controls dont thanks

Mike for model number JVM1790WK01
28 days ago
Answer:

Hello Mike, Thank you for the question. This sounds like an issue with the Control Board the knob controls, PartSelect Number PS1018328. Unfortunately the board will need to be replaced. Hope this helps, good luck with this repair!

Related Parts: Control Power Board
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Question:

My GE cafe series microwave touchpad is lit up, but none of the buttons work. The 3 fan, boost, and light buttons across the bottom all work including the fan and lights themselves. Everything i've read says its the fuse, but how can that be if the touchpad is lit?

Barry for model number CVM2072SM1SS
January 22, 2019
Answer:

Hello Barry, Thank you for the question. I suggest testing the fuse first with a multi meter to check for continuity. Thank you for your inquiry, good luck with this repair!

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Question:

It is kicking the dedicated 20amp breaker. This usually happens when the unit is in use and we open the door.

Dan for model number FFMV164LSA
November 21, 2018
Answer:

Hello Dan, Thank you for the question. This is normally an indication of a defective Door Switch. There are three switches on the appliance, Part Number: PS1993466 and there are two of these and one of Part Number: PS12071302. You can check the continuity of the switches to find the defective one with a multi meter. Hope this helps, good luck with this repair!

Related Parts: Door Switch, SWITCH
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Question:

Microwave totally dead. What direction do I go? Ceramic fuse, thermal fuse?

Garon for model number PSA9120sf1ss
November 9, 2018
Answer:

Hello Garon, Thank you for the question. The fuse for your model would be the Line Fuse, PartSelect Number: PS239525. If the fuse did not fix the issue or tested to be good, you may need to check the door switches and the control unit. Thank you for your inquiry, good luck with this repair!

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Question:

Touch screen doesn't work right. Sometimes it turns on but when you touch the buttons either it doesn't change over at all or it goes to an inappropriate screen screen. It won't let you set the clock. This has been happening intermittently for about a year. So i decided to buy and change the 2 fuses as suggested and also checked the ribbon cables. Still not working right. What else could it be?

Cheryl for model number PVM2070SMISS
August 1, 2018
Answer:

Hi Cheryl, Thank you for your question. Unfortunately it sounds like the problem is either in your control panel or the electronic control board of your appliance. A certified technician would be able to test those parts to determine which one is causing the issue. I hope that helps. Good luck with your repair.

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Question:

I set a two minute timer to heat up the food, but the display cuts off in 10 seconds and the display panel resets itself. Can you help?

Errol for model number JVM1650SH05
March 24, 2018
Answer:

Hello Errol, Thanks for your question. There are a few parts to consider with this type of issue. Keep in mind that only a licensed technician should attempt to test or install these parts, as your microwave's internal parts can contain electrical charges even after the microwave is unplugged. Have the technician test the door switches, the line fuse, the thermostat, and the main control board. I hope this helps.

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Question:

My microwave turns on i can press the buttons on the keypad, the timer counts down, but the turntable doesn't turn and it doesn't heat. would it be just this fuse that needs to be replaced? it's a white fuse with a thin black line around the middle dose that mean it's blown. i have no multi meter .. don't know what to do

Dan for model number 721.85039010
March 21, 2018
Answer:

Hi Dan, Thank you for your question. You would need to test the part with a multi meter to check to see if it is working or not. A multi meter is a tool that you could get at a local hardware store. However without testing any parts it would be a guessing game. You could also check your door switches (they can also be tested with a multi meter). You might also have to take a look at your diode. I hope that helps. Good luck with your repair.

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Question:

We had a power outage during the storm this weekend. My microwave still works, but the touchpad display is dim and very difficult to read. Any suggestions?

Howard for model number CVM2072SM1SS
March 3, 2018
Answer:

Hello Howard, Thanks for your question. This is due to an issue with the circuit board. You will need a licensed technician to install the part as the internal parts can contain electrical charges even when the microwave is unplugged. I hope this helps.

Related Parts: Main Control Board
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Question:

Were is it located

Michael for model number JVM1650BH01
February 19, 2018
Answer:

Hi Michael, Thank you for the question. Use a Phillips head screw driver to unthread the screws securing the grill. With the screws removed, open the microwave oven door then the slide the grill to the left and lift it up to remove. Next remove the control panel mounting screw then lift the control panel up to detach. Then remove the screw holding the inner access panel and then release the panel from the retaining clips. The fuse will be in behind the panel text to the Capacitor. To avoid injury, you will need to release the potentially dangerous charge from the capacitor by placing a screw driver with an insulated handle across the terminals. Be careful not to touch the metal portion of the tool. Use pliers to detach the old fuse. Install the new fuse by snapping it into the bracket. Hope this helps!

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Question:

I believe i have a blown fuse. Does the microwave need to come off from under the cabnet to get at the fuse?

Scott Smith for model number JMV1490SH02
February 12, 2018
Answer:

Hi Scott, Thank you for your question. NOTE: If you are not comfortable doing this yourself, please get an electrician to do this repair. Before you begin any repair please unplug the appliance from the electrical outlet. Use a Phillips head screw driver to unthread the screws securing the grill. With the screws removed, open the microwave oven door then the slide the grill to the left and lift it up to remove. Next remove the control panel mounting screw then lift the control panel up to detach. Then remove the screw holding the inner access panel and then release the panel from the retaining clips. To avoid injury, you will need to release the potentially dangerous charge from the capacitor by placing a screw driver with an insulated handle across the terminals. Be careful not to touch the metal portion of the tool. Use pliers to detach the old fuse from the noise filter board. Install the new fuse by snapping it into the bracket. Replace the inner access panel and secure it with the screws. Now insert the control panel tabs to the slots in the frame and push the panel down. Secure it with the mounting screw. Insert the tabs of the grill into the frame and slide it to the right. Shut the oven door and then secure the grill with the screws. Plug the power cord back in and the microwave should now work. I hope this helps. Thank you and have a great day!

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Question:

How do I replace the line fuse

Robert for model number JVM1840WD002
January 31, 2018
Answer:

Hi Robert, Thank you for the question. Before you start this repair, ensure that the microwave is unplugged, and the capacitor is discharged. A capacitor stores large amounts of electricity even after your microwave is unplugged.The fuse is located in behind the control panel next to the capacitor. First remove top grill vent. You will be able to see the screw that holds the control panel in place. You will need to remove the wiring to the control panel and then remove the fuse cover panel.You kind of have to rock it back and forth a bit to get it to release after the screw is removed. Behind the cover you will be able to see the fuse and remove it. Hope this helps!

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Question:

Surface light ( under the microwave for stove top ) will not turn on/off nor switch brightness levels. The bulb gets excessively hot within a second of install. How can i correct this issue.

eric for model number JVM3162DJ1WW
January 26, 2018
Answer:

Hi Eric, Thank you for your question. If the light under the microwave is not turning on or off and you are unable to change the light settings, then the issue is likely with the electronic control board. I hope this helps. Thank you and have a great day!

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Question:

Where is fuse located

John for model number JVM6175EF1ES
January 12, 2018
Answer:

Hi John, Thank you for the question. This model number does not have a line fuse, there is a Thermal Fuse, PartSelect Number PS2370184. It is located under the cabinet casing and above the controls. hope this helps!

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Question:

No light on screen,and keypad not responding,the wall plug have power

John for model number JVM6175EF1ES
January 12, 2018
Answer:

Hi John, Thank you for the question. The first thing to check is the fuse. Most cases you will be able to look at it and see if it is blown. You can also test it with a multi meter. If the fuse is good you may need to replace the Main Electronic Control Board, Part Number: PS2370173. Hope this helps!

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Question:

How to access the fuse on my microwave for replacement. Thanks!

JT for model number JE1590SH02
January 9, 2018
Answer:

Hi JT, Thank you for the question. I access the fuse you will need to remove the outside cabinet from the microwave. The fuse sits behind the control panel with the capacitor and the magnetron. Before doing any work on your microwave you would need to discharge the capacitor as it can be very dangerous.Hope this helps!

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Question:

Can i look at the fuse and tell a difference if it not good?

zane for model number JVM1851CD 002
January 6, 2018
Answer:

Hello Zane, Thank you for your inquiry. It's easy to tell if a glass fuse is blown; it will show scorch marks, and the filament will be melted. To check a ceramic fuse, use an ohmmeter or continuity tester. With an ohmmeter or multimeter, you should see a reading close to zero ohms if the fuse is intact, or infinite if it's blown. Hope this helps!

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Question:

Lights come on. I set temp, hit on switch. The time counter, counts down, but fan or motor runs

CHARLES for model number PVM9179SF1SS
January 6, 2018
Answer:

Hello Charles, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: Line Fuse, Terminal Micro Switch, Diode Cable, Thermostat and Magnetron. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. For safety reasons, since the microwave capacitor can still store electricity even when the microwave is unplugged, it is usually advised that you discharge the capacitor before any attempt at repair. Hope this helps!

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Question:

The microwave is working o.K. The convection oven is not heating at all does the unit have to come down?

Cedric for model number PVM9179SF2SS
January 5, 2018
Answer:

Hi Cedric, Thank you for the question. Yes in order to repair the appliance you will need to remove it from the mount. Hope this helps!

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Question:

I can't stop or pause any process I start, those buttons do not work?

Charles for model number PVM1790SR1SS
December 7, 2017
Answer:

Hi Charles, Thank you for the question. In most cases if there are some buttons they work and others that do not, the Control Panel Key Pad will need to be replaced, Part Number: PS3496789. Hope this helps!

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Question:

Unit works well except it does not heat on microwave. Turntable, lights, touchpad and all other functions seem to work fine. When selecting microwave, it makes a much louder hum than when it worked. My wife thought there was a pop sound when it quit working. I am trying to determine troubleshooting steps to see if it is a fuse or magnetron. Can you help? Thanks!

Bill for model number PSB1001NSS
November 9, 2017
Answer:

Hi Bill, Thank you for your inquiry. There are some parts that you will need to check to see which one is causing the issue. You will need to check the line fuse, the terminal micro switch, the magnetron, the diode cable, the capacitor and the thermostat. I hope this helps. Thank you and have a great day!

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Question:

It started with the food ready sound went very low almost so you could hardly here it ? Then it stop heating but the unit runs ?

Woodyir for model number SCA2000BCC03
October 25, 2017
Answer:

Hi Woodyir, Thank you for your question. There are a couple of parts that you would want to check. I would suggest checking your door switches, your diode, and your fuse. Be very careful when working with your microwave though. There is a capacitor on the inside that can give you a dangerous shock if not properly neutralized. Be sure to unplug your appliance. Wear an insulated glove and use a screw driver with with an insulated handle to siphon out the excess electricity of your capacitor. Good luck with your repair.

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Question:

Quit working after preheating oven

Gary for model number Jvm1490sd003
October 23, 2017
Answer:

Hello Gary, thank you for contacting us. It does sound like it could be the line fuse. That would be the more common issue, other parts could be the door switches, if they go bad it will not start. Good luck with the repair!

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Question:

Would not heat put a new fuse still won't heat. Everything else works. It makes unusual noise when running.

Tommy for model number JVM1650WH05
October 23, 2017
Answer:

Hi Tommy, Thank you for your inquiry. Usually if the microwave is making a noise you will need to check the drive motor, the stirrer motor and the magnetron fan motor. I hope this helps. Thank you and have a great day!

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Question:

Fan comes on by itself. Keypad won't respond. F3 is flashing on the display.

Ed for model number JVM1640WJ03
October 18, 2017
Answer:

Hi Ed, Thank you for the question.The F3 means you have a shorting membrane keypad and it will need to be replaced. Hope this helps!

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Question:

Combo microwave/oven. Ran microwave for 6 min, tried to run it again = fan/light work, turntable = no, heat = no. Tried to run oven for 1 min = err. Turned off breaker at box = no change. Pulled panel w/circuit boards and saw ceramic fuse in rear. Took no further action. What to do???

Larry for model number JKP86SH4SS
October 16, 2017
Answer:

Hello Larry, thank you for contacting us. That would be the ceramic 20 amp fuse, If the touch pad on the microwave becomes unresponsive, the microwave produces little to no heat, or the appliance simply does not turn on, it could mean that your fuse is at fault and needs to be replaced. It may also be the diode, this part allows power to go one way only. Hope this helps! NOTE: Before you start this repair, ensure that the microwave is unplugged, and the capacitor is discharged. A capacitor stores large amounts of electricity even after your microwave is unplugged.

Related Parts: Diode, Line Fuse
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Question:

Micro wave has power and the convection oven works but the reheat for the microwave does not work. I thinks it might be the switch when you close the door

William for model number PT790SR1SS
October 12, 2017
Answer:

Hi William, Thank you for your inquiry. Sometimes blowing warm air on a low setting from a hair dryer on the touchpad for a few moments may get it to work again. If need to check both the touchpad and the electronic control board to see which one is causing the issue. I hope this helps. Thank you and have a great day!

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Question:

My microwave turns "on" - only the fan, when I touch the keypad.However, the turntable and light don't turn on and it doesn't heat.It also does not shut off when I close the door.Is this just the fuse that needs to be replaced?

Craig for model number JTP86SH3SS
October 3, 2017
Answer:

Hi Craig, Thank you for the question, I suggest replacing the Secondary Door Switch,PartSelect Number PS237421. There are 2 of these in the appliance and it will be best to replace both at the same time.Hope this helps!

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Question:

Unit will not turn off.

don kelley sr for model number SCA1000HWW03
September 25, 2017
Answer:

Hello Don, thank you for contacting us. If pushing the stop button does not turn off your microwave, try opening the door while it is still running. This should stop the operation of the microwave. If it does, the problem likely lies with your control panel, if it still runs with the door open it would be bad door switches. Hope this helps!

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Question:

Replaced fuse and everything turned on. Then tried to use it and it blew the fuse again

Robert for model number JVM1440BH01
September 18, 2017
Answer:

Hi Robert, Thank you for the question. The most common issue with the fuse blowing is the voltage levels coming from the High-Voltage Capacitor. It sounds like it is sending to many volts and causing the fuse to blow. Hope this helps!

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Question:

The microwave does not heat food/beverage. After the microwave shuts off, it says "sensor error".

Christy for model number PEB2060SM1SS
September 18, 2017
Answer:

Hi Christy, Thank you for your question. I believe that you may need to check your sensor to see if it is still functioning correctly. I hope that helps. Good luck with your repair.

Related Parts: SENSOR Assembly
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Question:

It stopped in the middle defrosting and touch pad does not work. However light on the underside stays on and will not shut off

David for model number RVM1335WC001
September 1, 2017
Answer:

Hi David, Thank you for your inquiry. Where the touchpad is not responding, the part that fixes the issue the majority of the time is the fuse. You may also need to check the secondary door switch to see which part is causing the issue. I hope this helps. Thank you and have a great day!

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Question:

If the line fuse (ps239525 GE wb27x10388) is bad, will the touchpad number screen still light up (even though unresponsive)?

Peter Martinez for model number JVM2070SK02
August 15, 2017
Answer:

Hi Peter, Thank you for your inquiry. If your touchpad is not responding, the line fuse does fix the issue 80% of the time. Some other parts you may have to check as well are the secondary door switch, the key module and the filters. I hope this helps. Thank you and have a great day!

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.1 / 5.0, 9 reviews What's this?
1-9 of 9
781 of 1019 people found these instructions helpful
Parts Used:
  • Line Fuse
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Customer:
Kim from Cliffside Park, NJ
Microwave completely stopped working
Turned out the issue was easily solved by replacing a single, inexpensive fuse.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.

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153 of 247 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Customer:
Steven from Manassas, VA
Microwave not heating
Rmovd top vent screen. Removed control panel. Removed fuse cover panel. Replaced fuse. Removed housing of door switches. Removd wiring from door switches and and removed door switches from housing. Replaced with new switches and re-connectd wiring. Re-attached panels.

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70 of 126 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Customer:
Jacob from Brewster, NY
Some smuck put a metal object in company microwave
found fuse blown and heat damage to TCO sensor.

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56 of 122 people found these instructions helpful
Parts Used:
  • Line Fuse
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Customer:
Ralph from Brandon, FL
I diagnosed the problem incorrectly: Based on a previous repair.
The old fuse is perfectly good. The new ones arrived within a day.

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4 of 5 people found these instructions helpful
Parts Used:
  • Line Fuse
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Customer:
charles from SARASOTA, FL
Touch pad failed to respond to any programming effort
Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surprised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.

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3 of 3 people found these instructions helpful
Parts Used:
  • Line Fuse
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Customer:
Carolyn from ARMONK, NY
Appliance stopped working -- no readout on screen
1. turned off electricity -- unplugged the unit 2. removed 3 screws on top of top vent, removed vent screen then I located the little white cylindrical fuse and popped it out with a table knife. Then I popped in the new fuse. Replaced the vent screen and screws -- plugged in the appliance and it is working again.

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2 of 2 people found these instructions helpful
Parts Used:
  • Line Fuse
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Customer:
Katherine from WILLIAMSTOWN, NJ
Suddenly had no heat. All else worked fine. A deep odd hum sound.
This did not fix my problem. I've ordered a new microwave.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.

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Were these instructions helpful?   

3 of 6 people found these instructions helpful
Parts Used:
  • Line Fuse
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Customer:
Clement from HOMOSASSA, FL
Microwave went totally dark
Replaced the fuse but the new fuse blew immediately. Decided to replace whole unit.

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1 of 1 people found these instructions helpful
Parts Used:
  • Line Fuse
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Customer:
John from OWOSSO, MI
Microwave stopped working
took off upper grille and touch pad and removed the old line fuse and replaced with a new fuse ...turned on it is working fine...sources of help: UTube and GE manuel

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Average Rating:
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Model Cross Reference

This part works with the following models:

PartSelect Number: PS239525
Manufacturer Part Number: WB27X10388
Brand
Model Number
Description
Kenmore
36362702200
Microwave
Kenmore
36362709200
Microwave
Kenmore
36362709300
Microwave
Kenmore
36363672200
Microwave
Kenmore
36363672201
Microwave
Kenmore
36363673200
Microwave
Kenmore
36363674200
Microwave
Kenmore
36363674201
Microwave
Kenmore
36363679200
Microwave
Kenmore
36363679201
Microwave
Kenmore
36363692301
Microwave
Kenmore
36363692302
Microwave
Kenmore
36363692303
Microwave
Kenmore
36363693301
Microwave
Kenmore
36363693302
Microwave
Kenmore
36363693303
Microwave
Kenmore
36363694301
Microwave
Kenmore
36363694302
Microwave
Kenmore
36363694303
Microwave
Kenmore
36363699301
Microwave
Kenmore
36363699302
Microwave
Kenmore
36363699303
Microwave
Kenmore
36363703600
Microwave
Kenmore
91141485890
Microwave Oven Combo
Kenmore
91141485991
Microwave Oven Combo
Kenmore
91141485992
Microwave Oven Combo
Kenmore
91141485993
Microwave Oven Combo
Kenmore
91141485994
Microwave Oven Combo
Kenmore
91141485995
Microwave Oven Combo
Kenmore
91141485996
Microwave Oven Combo