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Frank D - December 26, 2018
Verified Purchase
Not the correct part, I need to return for the correct part
The part was from an entirely different dish washer but during the purchase, it indicated that the part worked on my Dishwasher. Also, I need the Dish washer control panel, the electronics
December 26, 2018
Hello,
Thank you for leaving a review on the part ordered. I have sent you an email in regards to the order. Hope to hear from you!
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Thomas
April 11, 2018
Everything works but the start/cancel button. The delay start still works. Start by replacing touch panel?
For model number FPHD2491KF0
Hi Thomas, Thank you for the question. The Start/Cancel button is one of the more commonly used buttons and can wear out. I suggest replacing the Control Panel with Touchpad,Part Number: PS2379423. Hope this helps!
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Richard
September 9, 2019
Does not respond to start button. All other lights working. Does not run
For model number FPHD2491KF
Hi Richard, thank you for your question. There are actually a few parts that might cause this issue. You should take a look at your door latch, your control panel (the part with the buttons), and your control board (the brain of your appliance that the buttons activate). I hope that helps. Good luck with your repair.
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Dave
February 5, 2019
The only cycle buttons that work are power plus and start. Is this a touchpad issue?
For model number FPHD2491KF0
Hello Dave, Thank you for the question. If some buttons work and others do not, it is most likely the touch pad, Part Number: PS2379423. Hope this helps, good luck with this repair!
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Paula
August 28, 2019
We had a power surge during a storm. Now our dishwasher has no power. I'm guessing we need a new control panel. Is this correct?
For model number W10632077A
Hello Paula, thank you for inquiring. This is most likely due to a faulty Electronic Control Board, but we will need the model number for your dishwasher to locate the correct replacement for it. W10632077A is not recognized as a model number. We look forward to hearing back from you!
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Doug
November 4, 2017
Dishwasher is dead. Like it's getting no power (although plugged in and the outlet works.) when the problem started, the start/cancel light was on & wouldn't respond to commands. When i unplugged / plugged back in, no light, no response, just dead, dead, dead. Wondering how i can be confident it would only be a control panel issue, or if more parts like pc board could be the problem. I don't want to sink $$ into the problem, only to find out there's more to fix. Thanks!
For model number FPHD2491KF0
Hi Doug,
Thank you for your question. I would suggest testing your door switches. It could be that they have failed. When you close your dishwasher door and the switches activate, they allow power to go to your board. So they may have failed. You can test them with a multi meter to check. If they are fine though, it may be your electronic control board that is the issue. I hope that helps. Good luck with your repair.
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David Troup
February 3, 2018
My dishwasher can only be started with the energy saver button all other cycle buttons do not work. Will replacing the control/touch panel likely fix this?
For model number FPHD2491KF
Hello David, Thank you for your inquiry. You can test the control panel with a multimeter to see if it has continuity. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. If it doesn't, then replace the control panel. Hope this helps!
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Megan
March 19, 2018
We have power to control panel and dishwasher. Can select a cycle but the start/cancel button is not responding at all. Initially was able to get it to start with persistence but nothing now. Sound like a control panel issue?
For model number Fphd2491kfo
Hello Megan, thank you for your question. If the other cycle buttons are working except for the start/cancel button the issue would be with the Touchpad and Control Panel 5304475578 or the PC BOARD ASSEMBLY 5304475571. The PC board should be tested before ordering parts as it is often misdiagnosed and requires electrical testing with a volt/ohm meter to determine if it is defective! I hope this helps!
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