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★★★★★
★★★★★
Fred H - March 5, 2019
Verified Purchase
Very easy to replace the defective turntable motor
Excellent service. Quick shipment.
Tiny part was in a HUGE BOX. Smaller box would be more practical.
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Customer Repair Stories
Average Repair Rating: 4.8 / 5.0, 5 reviews.
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turntable stopped turning around, motor bad
This was an under counter microwave located above the range. There is a cover on the bottom of the unit that contains screens for the fan. This cover is removed by taking out 3 screws located near the front of the unit. Be sure to support the cover when removing the last screw. There is a plug-in wire going to the turn table motor. Unplu
... Read moreg it so you can lay the cover on the range top. The motor is removed by taking out two screws and pulling down. It should not take much force as it slides into a plastic drive located under the turn table inside the microwave. There should be specifications on the old motor that match the new motor. Push the new motor up into the plastic drive unit, matching the "D" shaft of the motor into the plastic drive. Replace two motor screw in correct holes so that the plastic drive is centered in the hole. Plug the motor back in and replace the cover.
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walter from WILLISTON, ND
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Turntable stopped turning
I detached the metal plate on the bottom of the microwave that once removed by cutting the metal tabs could then be turned around and put back in place with 1 screw. The old motor was easy to detach (1 screw) and unplug. Hardest part of the whole project was finding where to get a replacement motor so I'm glad I stumbled on your website
... Read more. Once the part was received it took just a couple of minutes to replace and it works great. My husband called about getting it serviced and was told it would be at least $100 just for labor, parts would be additional. I'm now an electronic goddess in his eyes....
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TRACY L from SAN RAMO, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
8 of 10 peoplefound this instruction helpful.
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The turntable would not turn, and made a clicking sound
Thanks to great instructions from a previous person, this was super easy. It took 5 minutes to remove and replace the new motor. The big part of this job was cleaning out the cabinet where the microwave sits, since I had to take it out.
There is a 'door cover' pressed into the bottom of the microwave, that just has 6 small tabs
... Read more that you need to cut. Then remove 1 screw, and the wire clip and the motor is changed. The door just reverses and re-installs with 1 screw. When the microwave was designed, this repair was in the engineers mind. So simple I couldn't beleive it.
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Dave from Danville, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
10 of 11 peoplefound this instruction helpful.
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turntable wouldn't turn
On the bottom of Microwave I cut the 6 clips holding the cover in place with side cutters. Removed the one screw holding motor in place. Un plugged it. Plugged in new motor, replaced screw. Filed off sharp points of clips. Slid cover tabs into slots, put screw in cover. Replaced parts inside oven, turned it on, it worked. I did thi
... Read mores twice. The first time the plug fell inside the housing and I had to turn the microwave over to fish it out. So when I received new part I left it plugged in. I should make it clear I am talking about the plug to the motor not the one to the microwave. Of course I unplugged that before I even moved the microwave. Thanks to another customer and his repair story because I was dreading the chore of dismantling the entire microwave to get to the turn table motor. He made it so easy. Thank you for having the part and great instructions.
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joseph from durham, NC
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
3 of 5 peoplefound this instruction helpful.
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The motor was going bad and stopped intermittently.
I unplugged the microwave and turned it over. It was easy to spot where the motor was located. I noticed the cover had little tabs holding it in place. I noticed it had brackets that could be snipped and the cover reversed so the little tabs and hole for the metal screw could be installed. I used snips and cut the little tabs and removed
... Read morethe cover. The motor had one screw and a tab that held it in place. I unplugged the motor first removed the screw and changed the motor. Then I plugged it into the wiring harness.The plastic piece for the turn table dropped out. I used pliers and straightened the tabs turned the plate over and put two small extensions in the slots and removed the metal screw and pushed the tabs in place and the metal screw through the hole and tightened. I then set the microwave in place and opened the door and pushed the plastic piece into its proper place. I then got a cup of water and heated it up.
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Richard D from Good Hope, GA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
4 of 7 peoplefound this instruction helpful.
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1 question answered by our experts.
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Scott
February 4, 2019
Working sporadically, turntable stops and internal light goes out which results in a softer hum than usual. Open door - lights comes comes manually spin turntable - close door - sometimes works as usual sometimes not. Please advise, thanks
For model number JES1384SF04
Hello Scott, thank you for your question. We would recommend testing the door switches first. These are the most common cause of a unit intermittently working. The part numbers are Micro Switch
PartSelect Number: PS651389, SWITCH MON.PartSelect Number: PS237416, and Primary/Secondary Switch PartSelect Number: PS237415. Here is a link that will help you test those parts. https://www.partselect.com/Microwave+test-door-switch+repair.htm. I hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS237917
Manufacturer Part Number: WB26X186
