RACK SLIDE END CAP WD12X10304 | Official GE Part | Fast Shipping | PartSelect
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RACK SLIDE END CAP – Part Number: WD12X10304
RACK SLIDE END CAP – Part Number: WD12X10304 RACK SLIDE END CAP – Part Number: WD12X10304 https://partselectcom.azureedge.net/Schematics/GE/00125643i03.gif

RACK SLIDE END CAP

39 Reviews
Your Price
$3.49
In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS2370502

Manufacturer Part Number WD12X10304

Manufactured by GE

The rack slide end cap is the part that attaches to the rails of your upper dish rack and prevents the dishrack from sliding too far out. If you find the dish rack is causing the door to not close properly, it may be due to the part being worn out or damaged. All you need to complete this repair is a small flat blade screw driver. Simply pop out the cap and snap the new one into place. If the rear cap needs to be replaced you will need to remove both front caps and slide the rack completely off for full access.

This part works with the following brands: General Electric, Hotpoint, Kenmore

This part works with the following products: Dishwasher

This part fixes the following symptoms: Not cleaning dishes properly | Door latch failure | Door won’t close

Videos For installing this part.

Questions & Answers
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Peggy
July 20, 2017
How do I remove the upper end cap …
Hi Peggy, try using a smaller flat blade screwdriver to press in on the retainer clip. This is the small part that would be sticking out through the back of the metal rack slide. Once this has been pushed in, you should be able to pull it out by the end to remove it. I hope this helps!

11 people found this helpful.

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Jimmy
July 20, 2017
I need to replace the right and left end cap on my top dishrack, is this what I need? Does the purchase come with one or two end caps and can I use this one for L and R?
Hi Jimmy, yes this is the part you will need. This replacement end cap WD12X10304  can be used for the left or the right side. Only one will come with this purchase. Best of luck with this repair!

6 people found this helpful.

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Tracey
July 20, 2017
I was able to get the end caps off but I cant get them back on. How do I reinstall the rack and caps?
Hi Tracey, to reinstall simply press down on the retainer clip on the end caps WD12X10304 and push them into the slot until you hear them click into place on the railing. Please let us know if you have any further questions.

2 people found this helpful.

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Alex
February 18, 2019
Machine has started making a roaring noise but only when spraying. It is still cleaning fine and drains properly. I have checked and cleaned a small amount of debris from the filters removed the spray arms and checked them, they are clean, flow freely, and spin freely. Any thoughts?
For model number GLD4408R10BB
Hello Alex, thank you for your question. It sounds like an issue with the circulation pump, PartSelect Number: PS1017766. I would recommend replacing that part. I hope this helps!

1 person found this helpful.

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Alex
February 18, 2019
I asked a question earlier and it was suggested that the problem was with the circulation pump. How is this accessed on this model....need i pull it from under the counter and turn it over. thanks for your help.
For model number GLD4408R10
Hello Alex, thank you for your question. The circulation pump and motor, part number PartSelect Number PS3652479, can be accessed by pulling the dishwasher out and laying it on its back. I hope this helps!

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Scot
February 8, 2019
The soap is still in the soap compartment after the the dishwasher is done. It acts like no water is being used at all.
For model number GSD6200J00CC
Hello Scot, thank you for your question. If the soap isn't being released automatically the most likely issue is the dispenser itself. You would want to to replace the dispenser PartSelect Number: PS958966. Good luck with your repair!

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 73 reviews What's this?
< PREV 1 2 3 4 5
1-15 of 73
412 of 431 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Customer:
Joseph from Haymarket, VA
Worn/broken plastic parts were causing misery
Order arrived two days after being placed. Super easy to remove the old, worn, broken plastic parts and replace with new. Everything popped right on just as shown in the diagram. Our happiness with our dishwasher has increased 100%. BTW, thanks to the very helpful, friendly and knowledgeable staff at PartSelect.com -- next job, replace the ice maker in the freezer!

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229 of 430 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Customer:
michael from perry hall, MD
Wheel replacement
Pulled the end cap off and replaced the wheel.
most of the parts were for future repairs

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29 of 41 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Customer:
Warren from Stillwater, MN
Top and bottom rack were rusted thru
Bottom rack - slide the old one out, slide the new one in. The rack came came with the wheels, so I didn't use the replacement ones.
Top rack - remove the rail end caps - they will likely break so order new ones. Slide the rack out. Remove the rotating spray arm and then remove all the brackets. I was able to re-use the old brackets and didn't need the replacements. Install the old brackets on the new rack, install the spray arm, and slide the new rack back into the rails. The new top rack also came with wheels installed, so I didn't use the replacement ones. Once the rack is back in the rails, install new rail end caps. Put them in sideways and facing into the washer. Straighten the caps and turn them into place. Be careful with the rail caps - they break easy and are expensive. Make sure they hold the top rack in place, and that's it.

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27 of 37 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Customer:
Dave from Littleton, CO
Parts were old and worn out
The repair was easy. A couple turns of a screwdriver was all that was necessary to remove the rollers and slide assembly. The I simple installed the new rollers. Slid the slide into place between the rollers and then added the back caps to the slide. Replaced the rack rollers on the top basket and then slid it into position between the new slides. Once in place, I attached the end caps to the front of the slide. Simple and quick.

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23 of 35 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Customer:
Patrick from San Jose, CA
Upper and lower racks starting to rust
Removed the lower rack and upper rack after removing the end caps on the rail. Order new replacement end caps. The originals will likely break because the plastic becomes more brittle over time. Unsnap the upper washer arm from the original upper rack and snap onto the new one before inserting it into the rails.

The trick is replacing the end caps. Using needle-nose pliers, bend the indented edge of the rails out so you can attached the new end caps without trouble. After they are in place, use the tip of the needle-nose pliers to restore the indentation on the edge of the rails to lock the caps in place.

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7 of 8 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
Customer:
Roger from Simi Valley, CA
Broken wheels and attachments
Everything snapped on quite easily. I was releaved to not have to replace "everything."

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7 of 9 people found these instructions helpful
Parts Used:
  • RACK SLIDE END CAP
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Customer:
Raymond from ansonia, CT
Very, very easy. Took about 5 minutes. The end cap was on and working. And the repair company would charge $65 just to come out and look at it. It costs $9.00 to fix it. I am moving on to the refrigerator next. Very satisfied. Shipping is well worth the money. Ray d, ansonia, ct
Old cap was already off and had string on it. Cut the string. Placed end cap over. Used needle nose pliers to open metal rail a little and put in new cap. Locked right in. That was easy. Thanks again.

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6 of 7 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Customer:
Tracey from Cedar Hill, TX
No ice or water dispencing
I first read about others with the same problem on your web sight and figured if they could do it so could I. Anyway the directions are a little hard to read but it was very informative and straight forward. I took the advice of one of the do it your-selfers when it came down to removing the spring. Be careful not to loose it. Everything was there that I needed and went on without a hitch. Now it was time to see if my repairs were done correctly. Pow! Everything worked. This is a great web-sight to buy parts if you are a do it your selfer. Easy to follow instructions.

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7 of 10 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Wrench set
Customer:
William from Nacogdoches, TX
Dishwasher wouldn't drain completely
Removed the dishwasher from the cabinet. Turned it on it's top side. Removed the exit hose from the pump with a nut driver and replaced the flapper. Reconnected the hose to the pump.

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6 of 7 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Customer:
Robert from Old Lyme, CT
2 rollers and end caps were broken were broken
Pulled the basket out the appliance and took what was left of the roller off and replaced them and slid the basket back onto the slide channel into the appliance. Then snapped the end caps on. Almost too simple. Less money than it costs to have the service man ring your door bell.

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4 of 4 people found these instructions helpful
Parts Used:
  • RACK SLIDE END CAP
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Customer:
Carrell from Cochranville, PA
Rack slide end cap missing
installed part on inside end of rail. no tools needed. original part wouldn't stay on rail. finished in 2 minutes
wife happy

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4 of 4 people found these instructions helpful
Parts Used:
  • RACK SLIDE END CAP
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Customer:
Joel from Cypress, TX
Upper rack kept dropping from the wheels when we pulled it out
We knew roughly how we needed to put the cap on the rail, but our technique of simply forcing it in the end of the rail wasn't working. The trick is to bend the moveable part of the plastic cap inward while you're sliding it in, and it clicks right into place.

The location of the cap we were replacing was the upper back left, which made it a little tricky to reach back there and insert it, especially for a bigger guy like myself. We took the bottom rack out and my smaller wife was more easily able to lean in the dishwasher and reach back there to insert it.

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5 of 8 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Customer:
ROBERT from YOUNGSTOWN, OH
Upper tray very difficult to pull out and push in
Using a screwdriver removed upper tray slide end caps.
Removed upper tray.

Removed and replaced upper tray rollers.

Using screwdriver removed track rollers and Track.

Assembled track with rear stops.
Installed lower track rollers.
Holding track in place installed upper track rollers. Installed upper tray and and front track stops.

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5 of 9 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Customer:
Daniel from Circleville, OH
Side ends were broken off so rollers came off every time we pulled the racks out
installed new rollers per diagram then installed side ends into sides. Couldn`t have been easier. Dishwasher is like new now.

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4 of 7 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Customer:
Hal from Rancho Mirage, CA
Bent upper rack slide from tripping accident
My wife grabbed the upper rack as she fell backwards across the front of the open dishwasher. It broke her fall - she is fine thank goodness - but the roller slides broke and the rail was destroyed. The dishwasher repair was easy - just had to put new parts in place. The detail parts explosion helps in determining how all physically goes together. Everything works as good as new. I used the pliers to remove one of the old wheel axles that was attached to the basket.

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Customer Reviews
Average Rating:
39 Reviews
4.7
out of 5
Filter By Rating:
  • 5 Stars
    33
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    1
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    1
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5
-
Verified Purchase
Very easy repair. The video helped!

The part worked better that the original. It was redesigned.

5
-
Verified Purchase
Easy!

The part was slightly different in design than the original but it fits perfectly and does the job. No one will notice anyway! In stock and fast delivery!

5
-
Verified Purchase
Couldn't be better..

Very easy repair... Was quick and easy..

5
-
Verified Purchase
Very easy repair

The part just clips into the end of the rack in the dishwasher. Very easy to replace this part. My only complaint is the shipping & handling charges. The part was only .80 cents but I had to pay $7.00 for S&H.

5
-
Verified Purchase
end cap

worked better than original

5
-
Verified Purchase
Easy repair

End cap was easy to put on.

5
-
Verified Purchase
Perfect fit replacement

Fast delivery, exact fit, great price

5
-
Verified Purchase
Easy repair

Came fast

5
-
Verified Purchase
Upper each wheels and end caps

Perfect fit and easy to install along with the wheels I purchased

5
-
Verified Purchase
This company is great!

The parts came and I have not yet used them, but they are a perfect fit and exactly what I ordered to replace my broken and worn ends.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS2370502
Manufacturer Part Number: WD12X10304
Brand
Model Number
Description
General Electric
1200L02
Dishwasher - DISHWASHER
Kenmore
18385
Dishwasher - DISHWASHER
General Electric
3000B10
Dishwasher - DISHWASHER
General Electric
3000W10
Dishwasher - DISHWASHER
Kenmore
36.1402891
Dishwasher - Kenmore Dishwasher Model 36.1402891 (361402891, 36 1402891) Parts
Kenmore
363.14471792
Dishwasher - Kenmore Dishwasher Model 363.14471792 (36314471792, 363 14471792) Parts
Kenmore
363.14475792
Dishwasher - Kenmore Dishwasher Model 363.14475792 (36314475792, 363 14475792) Parts
Kenmore
363.14478793
Dishwasher - Kenmore Dishwasher Model 363.14478793 (36314478793, 363 14478793) Parts
Kenmore
363.1516790
Dishwasher - Kenmore Dishwasher Model 363.1516790 (3631516790, 363 1516790) Parts
Kenmore
3631401190
Dishwasher
Kenmore
3631401191
Dishwasher
Kenmore
3631401590
Dishwasher
Kenmore
3631401591
Dishwasher
Kenmore
3631401592
Dishwasher
Kenmore
3631401890
Dishwasher
Kenmore
3631401891
Dishwasher
Kenmore
3631401892
Dishwasher
Kenmore
3631402190
Dishwasher
Kenmore
3631402191
Dishwasher
Kenmore
3631402192
Dishwasher
Kenmore
3631402590
Dishwasher
Kenmore
3631402591
Dishwasher
Kenmore
3631402592
Dishwasher
Kenmore
3631402890
Dishwasher
Kenmore
3631402891
Dishwasher
Kenmore
3631402892
Dishwasher
Kenmore
36314031000
Dishwasher
Kenmore
36314031001
Dishwasher
Kenmore
36314032000
Dishwasher
Kenmore
36314032001
Dishwasher

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