Defrost Thermostat 297216600

Hi Judi, Thank you for the question. The messages are on the display because the temperature in the freezer is to warm. This is most likely caused by a defective defrost thermostat.You can teat the thermostat,The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. Hope this helps!

Hi Ed, Thank you for contacting us. The FF code means that the temperature in the refrigerator is rising. There are some parts that you will need to check and the defrost thermostat is one that fixes the issue the majority of the time. You will also need to check the evaporator fan motor, the controller, the main electronic control board, and the run capacitor. I hope this helps. Thank you and have a great day!

Hi Tami, Thank you for your inquiry. If your freezer is continuously running, the part that fixes the issue 99% of the time is the defrost thermostat, part number PS2350702. I hope this helps. Thank you and have a great day!

Hi Charles, Thank you for the great question.The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. Hope this helps!

Hi Brandon, Thank you for your question. If the refrigerator is not cooling correctly and it is mostly warm, there are some parts that you will need to check to see which one is causing the issue. Here is a link from our website that you may reference on what parts to check, https://www.partselect.com/AdvancedModelSymptoms.aspx?ModelNum=FGHS2631PP4A&mfgModelNum=&fkMfgID=4&ModelMasterID=839763&PID=10. I hope this helps. Thank you and have a great day!

Hi Will, Thank you for your inquiry. If your refrigerator will not stop running, there are some parts that you will need to check to see which one is causing the issue. You will need to check the defrost thermostat, the defrost timer, the defrost heater, the door gaskets, the condenser fan motor, the evaporator fan motor and the compressor. I hope this helps. Thank you and have a great day!

Hello Gary, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: defrost timer, defrost thermostat and defrost heater. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!

Hello James, thank you for your question. We would recommend testing the defrost heater, defrost thermostat and temperature control first. If there is ice on the coils at the back of the fridge by the compressor check to be sure the condenser fan motor is running. If the ice is on the coils in the back wall of the unit where the defrost thermostat is, that is a likely issue with the heater/thermostat. I hope this helps!

Hello Del, Thank you for your inquiry. I would check the main control board with a multimeter to see if it is functioning properly. If you are unfamiliar with how to use a multimeter, there are videos available to assist you. Hope this helps!

Hello Charlie, Thank you for the question. We suggest testing the Defrost Thermostat with a Multimeter. The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. We hope this helps!