Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Les N - March 21, 2021
Verified Purchase
Great Fix!
First part arrived fast, but is did not function properly. Called to get it replaced and they took care of it fast without any hesitation . Received the replacement unit quickly and everything is working like new!
★★★★★
★★★★★
Eric S - December 17, 2020
Verified Purchase
Solved shut off problem
The control module solved the run for 3 minutes and shut off. Dishwasher runs like brand new. Cleans dishes well as everything is working like it should. Not hard to do.. Took the door apart, and simple hand tools to change. Also changed the lock mechanism. Not a hard job. Took less than a half an hour and saved a lot of money over buying a new dishwasher.
★★★★★
★★★★★
Mark M - November 19, 2018
Verified Purchase
Easy repair with the correct part:
Replaced the Electronic Control Module (ECM) due to several system malfunctions. Make sure you re-set the unit correctly. This is a critical step. You may have to re-boot the ECM in order to have the dishwasher operate as designed. Dis-connect the electricity before you begin working. These ECM's have a mind of their own.
★★★★★
★★★★★
Robert D - March 10, 2018
Verified Purchase
Very easy
I received the part quickly and installation was a breeze!
< Prev
1
Next >
Customer Repair Stories
Average Repair Rating: 2.5 / 5.0, 1 reviews.
What's this?
Sort by:
< Prev
1
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Control module went out - causing the heating element to super heat, melting several of the plastic interior parts
I replaced the control module, and effected plastic interior parts - tested wihout heat, then re-tested with heat dry - performed beautifully. This is a pretty expensive unit that would cost around $1500 to replace new. And, Sears wanted $1500 to repair, so I saved a bunch doing it myself for about $350.
We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
16 questions answered by our experts.
Sort by:
< Prev
1
2
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Bob
February 19, 2018
Dishwasher will not start - no indication that it is getting power, yet the breaker is engaged and turned on at the breaker box. Is it possible that the control module is burned out/not working? If yes, is it worth replacing it?
For model number PDW8880L00SS
Hi Bob, Thank you for the question. Soudns like the main control board is defective, Part Number: PS2350039 and will need to be replaced. Hope this helps!
5 people found this helpful.
Was this helpful?
Thank you for voting!
George
January 1, 2018
Start dishwasher and time shows on panel 90minutes, then within the fill cycle it goes to 40 minutes then it will drop again to a different time. Overall a cycle that once took 90 or 117 minutes now takes about 30 to 40 minutes. I do not know if the dishes are actually getting clean or not? Please advise how to repair unit. I have already changed the pump and digital display on unit within the last 6 months.
For model number pdw8980l00ss
Hi George,
Thank you for your question. Based on what you described, I would check the touchpad and the electronic control board to make certain they are working correctly. I hope this helps. Thank you and have a great day!
4 people found this helpful.
Was this helpful?
Thank you for voting!
Chuck
June 13, 2019
The pad lights up, select normal wash. You hear it running then just shuts off. Then it will show 125 minutes and run for 4 to 5 minutes and shut off and go back to 125. Have to do this sometimes 10-15 times to get it to run the full cycle. What could be the problem
For model number PDW8880L00SS
Hello Chuck, thank you for inquiring. You will want to consider either the Interlock Switch Assembly part PS783632, the Door Handle Actuator part PS2337860, or the Control Module Assembly part PS2350039. We hope this helps.
3 people found this helpful.
Was this helpful?
Thank you for voting!
Brian
October 27, 2017
I need to reset my dishwasher. I replaced the module control asm and i didn't follow the correct procedure and need to reset it. How do i do this?
For model number PDW9980L00SS
Hi Brian,
Thank you for your inquiry. For information on how to reset your dishwasher please refer to your owner's manual for further instructions. Thank you and have a great day!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Christian
January 30, 2018
After the selecting the wash mode and hitting start, the dishwasher will not make it through the wash cycle to the end, often not even reaching the point where it will start filling with water. It resets itself to the default (normal wash with heated dry shown and 115 minutes on timer). Does this point to the control module or could this be some sensor downstream that is causing the reset? The keypad appears to be functioning as normal.
For model number PDW9980L00SS
Hi Christian,
Thank you for your question. It does sound like it may be your board that is the issue. You could also check your door switch just to double check it is working correctly and not intermittently going in and out and stopping your cycle from continuing. I hope that helps. Good luck with your repair.
2 people found this helpful.
Was this helpful?
Thank you for voting!
Steve
May 1, 2018
The touch pad does not work. The digital display works and the washer runs in normal wash and heated dry. No other functions can be accessed with the touch pad. Do i need to replace touchpad and control board or just the touch pad?
For model number PDW9900N00BB
Hi Steve, Thank you for the question. If some buttons and functions work and others do not, I recommend replacing the touch pad. Hope this helps!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Shawn
November 27, 2018
Dishwasher will work properly periodically. Cleaned inside and still doing the same thing. Sounds like it will start and then beeps and shuts down.
For model number PDW9280L00SS
Hello Shawn, Thank you for the question. This sounds like the Control Module, Part Number: PS2350039 is defective and needs to be replaced. Thank you for your inquiry, good luck with this repair!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Chris
January 18, 2019
Seeing very odd behavior with controls all of the sudden. Touch buttons are unresponsive. All of the control panel lights come on during the cycle then the washer shuts down. Odd lights (ones we don't use) flash on and off. Guessing i need to replace the control panel? Only way to get back to normal for a bit is to cycle power on the unit via circuit breaker.
For model number PDW9280N00SS
Hi Chris,
Thank you for your question. The issue may be with the touchpad or the electronic control board. You will need to check the connection between the parts to see which one is causing the issue. You can also try cutting the power to the dishwasher to see if this will help, if not, you have to check the board and the touchpad. I hope this helps. Thank you and have a great day!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Jose
December 17, 2018
When start to fill fill ok,after start to wash,when pass next cycle for drain stop for couple minute and start again to wash,and no drain the first cycle to drain
For model number GSD3361J50SS
Hi Jose, thank you for your question. Looking at your model information it looks like the part to check would be your drain solenoid. I would suggest testing that part with a multi meter to see if that part is working alright. I hope that helps. Good luck with your repair.
When start to fill fill ok,after start to wash,when pass next cycle for drain stop for couple minute and start again to wash,and no drain the first cycle to drain
Jose for model number gsd3361j50ss ,iam redy replaced the timer,the drain solenoid
For model number GSD3361J50SS
Hi Jose,
Thank you for your question. If the washer is skipping a cycle and it is starting all over again, the issue may be either the interlock switch or the door latch. You will need to inspect the parts and test them with a multimeter to see which one is causing the issue. I hope this helps. Thank you and have a great day!
Item is in stock and will ship today if your order is placed before 4:00 PM Eastern Standard Time.
If your order is placed after 4:00 PM EST, the in stock items will ship on the next business day.
On Order
Item is not in stock and usually ships 3-5 business days from the time you place your order.
Special Order
Item is not in stock and usually ships 10-15 business days from the time you place your order.
NLA - No Longer Available
This item is no longer being made by the manufacturer, and cannot be added to your shopping cart.
[{"position":0,"name":"Home","title":"Home","url":"/"},{"position":1,"name":"Dishwasher","title":"Dishwasher","url":"/Dishwasher-Parts.htm"},{"position":2,"name":"Circuit Board or Touch Pad","title":"Circuit Board or Touch Pad","url":"/Dishwasher-Circuit-Boards-and-Touch-Pads.htm"},{"position":3,"name":"WD21X10370","title":"WD21X10370","url":""}]
You added 1 item to your cart
✖
$
Qty:
Total item(s) in cart:
Order Subtotal
$
*Taxes and shipping will be applied during checkout
