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September 24, 2019
For model number E1FLS60J1W0
Thank you for your question. If you are seeing the E35 error code on your washer, it means that the water pressure switch is letting you know that the water in your washer has overfilled. If the water in your washer is above 4 1/2 inches, the issue a water problem. If the water level is low or at a normal level, the error is with the pressure sensor and it will need to be replaced. You should also check the water level as it is entering the washer. Look through the door as the water is filling, if the water continues to pour into the washer, unplug it. This should stop the flow of water from going into the washer. If the water is still pouring in after you have unplugged it, then the issue is with the water inlet valve. If the water does stop, the issue is with the electronic control board and it will need to be replaced. You should also check the wiring between the electronic control board and the water inlet valve to make sure it is not damaged or broken. If it is damaged, you will need to replace the wiring harness. I hope this helps. Thank you and have a great day!
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October 16, 2019
I do not get any errors and water flows when using the "rinse and spin" and "delicate" cycles but get an "e11" code and no water flows when using any other cycles. Is this the solution to the problem or is it the main control board since this happens on certain cycles?
For model number FFFW5000QW0
hello Matt, Thank you for the question. The "E11" error occurs when the washer takes too long to fill with water. After a set amount of time, the washer stops filling and will automatically drain if not enough water has been added. Turn the faucets on all the way to give the most water pressure into the washer. Check the hoses to see if there is any leaks behind the washer or with the connection and there is no blockage.If all is good, you may have a defective Water Inlet Valve PartSelect Number PS3490374. Hope this helps!
Washer doesnt fill on wash cycle
I reset the machine a code 32 came up
For model number Kennmore 41741122410
Hello Ralph, Thank you for contacting us. Based on the symptom I actually suggest checking part PS3655041 Drain Pump with a multimeter, and also for any blockages or debris. Most often this F32 error code is an indication the drain pump has failed. Hope this helps!