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Model Number Locations
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3Select {MODEL} Type
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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
OEM from PartSelect
Genuine brand name
Guaranteed to fit
Superior quality and durability
1 year warranty
Generic
Unknown manufacturer
No fit guarantee
Inconsistent quality and lifespan
Limited warranty and support
Troubleshooting
This part works with the following products:
Refrigerator
Part# 12963002SP replaces these:
12963002SP
Questions and Answers
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1 question answered by our experts.
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DALE
November 21, 2022
FREEZER BOTTOM IS FORMING ICE EVERY COUPLE WEEKS AND CAUSING REFRIG TO FREEZE ALSO
For model number GZ25FSRXYY2
Hello Dale, thank you for contacting us. Please make sure that the temperature settings are according to the manufacturer's recommendations. The factory recommended set points are 38°F (3°C) for the refrigerator and 0°F (-18°C) for the freezer. Now inspect the door gasket, part number PS11757265, and ensure that it is not damaged. When warm air leaks into the freezer compartment, its dehumidification and condensation may lead to the formation of ice on the bottom of the freezer. Also, make sure that the defrost drain is not clogged and that the water from defrost is draining. Please reach out to customer service if you need help placing an order. Glad to be of help!
