Damper Control Assembly with Seal

Hello Craig, Thank you for the question. If the damper is stuck open or not opening properly it can cause the temperature to fluctuate. I also suggest testing the Defrost Thermostat Kit, PartSelect Number PS469522.The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. Hope this helps!

Hello James, Thank you for writing. The part you need to fix both issues is the Defrost Thermostat Kit PartSelect Number PS469522. Good luck with your repair.

Hello Ed, Thank you for your inquiry. We have researched the model you have provided and we would recommend checking the following parts to fix your issue: the air damper assembly, the temperature sensor, and the defrost thermostat. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

Hi John, thank you for your inquiry. We have researched the model and would suggest checking the damper control assembly, part number PS2331826. The damper control is generally located along the wall of the fresh food section in this model. The following general instructions can be followed to remove the damper control assembly: Remove the screws holding the assembly using a nut driver. Lower down the assembly and separate it from the wire harness by pressing the locking tabs. The complete assembly will come off. Remove the wiring connections using needle-nosed pliers. Once all the connections are removed, use a putty knife to remove the damper control by slightly pushing it upwards. The Styrofoam housing may also have to be removed. We hope this information helps!