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4 questions answered by our experts.
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Kenneth
December 26, 2017
How do you install this part without bending it out of shape. Which is what I did on the first try. I have ordered a new one.
For model number PFSS6PKASS
Hi Kenneth, Thank you for the question. You will need to install the top end of the spring first and then the bottom. Hope this helps!
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Kathy
July 29, 2021
Does the spring on the French door have a small plastic cylinder you put on the spring?
For model number PFSF6PKXAWW
Hello Kathy, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS2322947. We hope this helps!
How do I know if I need the plastic sleeve along with the spring for the door? I’ve replaced the spring before, never noticed a sleeve, but now the spring is broken again. Do you have a picture of how they fit together?
For model number PFSF6PKXABB
Hello Beth, thank you for your question. If the sleeve( or pin) is missing of damaged, you must replace it. The spring has two vertical ends to it, one is a 90 degree angle and the other is a bit crooked before it goes up a 90 degrees. The straight 90 degree angle side should face the bottom. To install it, you need to put the top crooked side in first, pull the flap as much as you can toward the refrigerator and then install the bottom side. The spring should keep the flap flush to the door. We hope this helps
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Betty
May 10, 2023
How do I replace in door?
For model number WRO2X12650
Hello Betty, thank you for the question. According to our research, we are providing you with instructions that will help you replace the French spring.
1- Open up the left door and flip the french door open.
2- Lift up the spring and take it out.
3- Put it in a position just like the old one.
4- Lift the spring up, and we can put up the other side and set it on a toll.
We hope this helps!
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 4 reviews.
What's this?
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The door flap on the french door would not reset itself to go into the upper track it would just flop around freely and jam the door from being closed.
Just opened the french door took the new plactic sleeve placed it on the upper end of the spring and then inserted into the upper hole first then with a little pressure turned the bottom end of the spring and placed it into the lower hole.
The French swing part of the door would not go back where it needed to. I had to put it back in place with my hand.
I just replaced the broken spring and the little plastic cylinder that goes over the end of one part of the spring. I placed the plastic part on first and slid it in place, then had to bed the other end of the spring a little bit to place it in the hole. But once it went in, the door worked perfectly. And I'm a 70 yr old woman. So if I can do it, anyone can.
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★★★★★
★★★★★
Bruce S - July 22, 2020
Verified Purchase
Well designed website, easy to find the part I needed.
Well designed website, easy to find the part I needed and reasonably fast shipping.
★★★★★
★★★★★
Ron P - July 7, 2020
Verified Purchase
Easy repair swift delivery of part!
Very nice service. The inflated shipping charge was off putting but I needed the part.
★★★★★
★★★★★
Anna D - January 21, 2020
Verified Purchase
Easy repair
The part came quickly. Very easy install . Working great
★★★★★
★★★★★
Brian V - October 29, 2019
Verified Purchase
Didn't get everything I needed
I was missing a plastic insert that goes with the spring too. I was not informed that I needed it. I assumed that it was one piece but it is not
★★★★★
★★★★★
Keith K - March 27, 2019
Verified Purchase
quick and easy....
don't forget the sleeve and it installed in all of 15 seconds....
★★★★★
★★★★★
Daniel M - January 16, 2019
Verified Purchase
Easy repair/ you can do it!
The part was packaged well. Arrived quickly. Simple to replace.
Stupid expensive for what it is, but better than buying a new fridge.
★★★★★
★★★★★
Randall W - January 5, 2019
Verified Purchase
Easy repair
Make sure to take a picture of old spring before removal, must be installed same way.
★★★★★
★★★★★
Donald A. K - December 24, 2018
Verified Purchase
Some how you can put it in correctly
Part came what was needed. Tried it one way but it didn’t work and swapped it around and it worked. Makes no sense. But works great.
★★★★★
★★★★★
Rick L - December 3, 2018
Verified Purchase
Easy repair
Easy repairHeart was in great condition easy to install, but it clicks a little bit for some reason not sure why
★★★★★
★★★★★
Kent C - December 3, 2018
Verified Purchase
Great part, that worked as it should
Took me a bit of effort to slot this into the appropriate place. Make sure you put it in correctly. I had to remove and replace it once. No big deal, all done without tools.
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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