GE/GE_Thumb/00125656i05.gif
See part 5003 in the diagram
( Grid squares measure 1x1 inch )

Get in touch, we're here to help!

Open until 10PM EST

customerservice@partselect.com

THERMOSTAT

★★★★★
★★★★★
9 Reviews
$ 15.28   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS2321377
Manufacturer Part Number WB24X10163
Manufactured by GE
Troubleshooting
This part fixes the following symptoms:
Won’t turn on
This part works with the following products:
Microwave.
This part works with the following products:
General Electric.
Part# WB24X10163 replaces these:
AP4339925
Questions and Answers

We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.

8 questions answered by our experts.
    Sort by:
    Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
    Thomas
    December 5, 2018
    The plastic connector attached to the thermostat (side toward front of unit) has overheated and browned and somewhat melted. Some burnt electrical smell. Connector will not detach from the thermostat. I'd like to order a new thermostat ps2321377, but can i also get the wire with connectors, of which one end attaches to the front side of the thermostat? Or, just a new plastic connector that i could attach to the wire myself? Thanks.
    For model number JES1460DS3BB
    Hi Thomas, thank you for your question. Those wires would have been part of your wiring harness assembly. Unfortunately that part has been discontinued and is no longer available. You may need to speak to the manufacturer to see if they have another wiring harness that can replace the one that they discontinued. Once you have that part number, we should be able to get you pricing and availability for the part. I hope that helps. Good luck with your repair.

    4 people found this helpful.

    Was this helpful?
    Thank you for voting!
    Related Parts:
    Jared
    December 16, 2017
    Was wondering if the numbers on back of thermostat mattered. The numbers on back of my thermostat are ksd1 bn1 110/0. Thanks
    For model number JES1460DS3BB
    Hello Jared, Thank you for your inquiry. 110 indicates the voltage, KSD1 is the GE product code, bn1 is the thermostat series. It is usually specific to model. Hope this helps!

    3 people found this helpful.

    Was this helpful?
    Thank you for voting!
    Jeff
    November 13, 2018
    Is it even possible that it can burn up. The wire from the fuse board is charred black and the wire is also shows signs of burning the other side the unit is also charred black but the wire is not burnt. I would send a picture of the part but there is no link to do so.
    For model number JES1460DS3BB
    Hello Jeff, Thank you for the question. The thermostat may not shows physical signs of burning up, but the wires and fuse could have caused a short. Hope this helps, good luck with this repair!

    2 people found this helpful.

    Was this helpful?
    Thank you for voting!
    Mark
    January 17, 2020
    Microwave will function fine for a couple of minutes, then shuts down. After waiting for a period of time, it will function fine again for a short time (generally a couple of minutes), then shut down again. What might be probable causes?
    For model number JES2051DN2WW
    Hello Mark, if your Microwave runs and then shuts down it could be faulty door switches or possibly a defective touch-pad or control panel. You would need to examine for signs of overheating, arcing, or burning. If you don’t see any obvious signs of failure, use a multimeter to test each switch for continuity.

    1 person found this helpful.

    Was this helpful?
    Thank you for voting!
    Bruce
    December 7, 2018
    Does not turn on key pad does not work switches check good and fuse also checks good thermostat checks good.
    For model number JES1456DS3WW
    Hello Bruce, Thank you for the question. If the appliance has no power and will not turn on and all the switches and fuse check to be good. You may have a defective PCB Board, PartSelect Number PS11762562. Thank you for your inquiry, good luck with this repair!

    1 person found this helpful.

    Was this helpful?
    Thank you for voting!
    Related Parts:
    Miguel
    May 23, 2019
    This thermotast is two diferent parts one we found is wb 24 x 10163 with #ps2321377 on goes in the bottom and the other one goes on top the same place with the # on back ksd1 bp1 150/0
    For model number Jes1456ds3ww
    Hello Miguel, thank you for writing. The other Thermostat for your model is part PS2370190. We hope this helps.

    1 person found this helpful.

    Was this helpful?
    Thank you for voting!
    Billy
    November 20, 2019
    For the thermostat fuse i was only able to find a 120. Can that replace the 110 on this model or not
    For model number JES1460DS3BB
    Hello Billy, Thank you for your question. The only thermostat compatible to your model is the 110 under part PS2321377 for your model. Hope this helps!

    1 person found this helpful.

    Was this helpful?
    Thank you for voting!
    John
    January 10, 2020
    Do you stock a replacement for this high limit sensor on a GE microwave
    For model number Ksd1 bu2 110/0
    Hi John. We would be happy to do some research to find you the correct parts. However, we need your model number and the brand name to locate any information on this. Model numbers can be short or long, and could have a mixture of numbers and letters. Thank you for your question and good luck with your repair!

    Was this helpful?
    Thank you for voting!
      Customer Repair Stories
       Average Repair Rating: 3.7 / 5.0, 5 reviews. What's this?
        Sort by:
        Sorry, we couldn't find any existing installation instruction that matched.
        The thermostat was not working.
        The most important part was to determine why the microwave not coming on. I had to check from start forward to determine where it was losing the current. after determined that the thermostat was not passing the current, that was it. After I received the part, I replaced the part and everything started working again.
        • Kayeum from Frisco, TX
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Screw drivers
        • Parts Used:
          WB24X10163
        6 of 9 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        No power to microwave
        Used volt meter to confirm both thermostats were defective.
        • John from COLORADO SPGS, CO
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Screw drivers
        • Parts Used:
          WB27X11100, WB24X10163
        3 of 3 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        Microwave would turn off & appear to lose power after a few seconds, then reset.
        As soon as I opened up the microwave I noticed a burnt connection on the Thermostat. Received replacement Thermostat in two days. This was very easy to change once the cover was off. I also replaced the burnt push-on spade connector on the Thermostat. Putting the microwave's cover back on properly was the only challenging step! The microwave oven now works perfectly again. Really easy repair.
        • Robert from LODI, NJ
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Screw drivers
        • Parts Used:
          WB24X10163
        3 of 3 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        unit quit
        removed the cover and checked the fuse, good. Followed wiring found the first thermal switch showing signs of extreme heat checked with ohm meter and was open. Replaced the terminals ,heat damage, installed new part worked good. I tried to find a wiring diagram but GE seems to think we don't need one. Although they send one inside the cover?? Probably some people should be real cautious trying to work on the power side of a microwave. I'm a trained Tech with 38 years in the power business. should have taken the wiring diagram out when I had the cover off but it said do not remove? So I didn't.
        • Frank from SWEETWATER, TX
        • Difficulty Level:
          Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Screw drivers
        • Parts Used:
          WB24X10163
        2 of 2 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        Oven lights were dark, even though its power plug was getting 120VAC, measured.
        *Took out all SCWs retaining Oven's Case, then lifted Case away.
        * Instantly, I saw a TStat which had gotten so hot that heat charred its Quick-Disconnect's, (QD), insulators,
        *Found, inside, a paper envelope containing a map-folded, GE Pub No.31-41077, so spent hours reading everything on this pages. The Schematic page showed me: my burnt TStat-part is the "Flame Sensor"; and if it remains Open, then 120VAC cannot pass it.
        * So, what might have caused that sensor to become over heated?
        In the GE-Pub, there is a paragraph dedicated to the Flame Sensor, and one sentence stuck out: "When replacing be sure to determine cause of failure." At this point the onus falls onto the DIYerselfer's cognition. I had long been using Beverage & Vegetable buttons, and could now see those auto-shut-off options depending on the Humidity Sensor. I measured resistance of that sensor's internal elements, to find values about 2X larger than in the GE-Pub, so I decided to buy a replacement Humidity Sensor, and Flame Sensor
        • Gordon from Solvang, CA
        • Difficulty Level:
          Difficult
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Pliers, Screw drivers
        • Parts Used:
          WB24X10163, WB24X10057
        1 person found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
          Customer Reviews
          Average Rating:
          ★★★★★
          ★★★★★
          9 Reviews
          5.0
          Filter By Rating:
          • 5 Stars
            9
          • 4 Stars
            0
          • 3 Stars
            0
          • 2 Stars
            0
          • 1 Star
            0
            Sort by:
            Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
              Model Cross Reference
              This part works with the following models:
              PartSelect Number: PS2321377
              Manufacturer Part Number: WB24X10163
              Brand
              Model Number
              Description
              General Electric
              JEB1860DM1BB
              Microwave
              General Electric
              JEB1860DM1CC
              Microwave
              General Electric
              JEB1860DM1WW
              Microwave
              General Electric
              JEB1860DM2BB
              Microwave
              General Electric
              JEB1860DM2CC
              Microwave
              General Electric
              JEB1860DM2WW
              Microwave
              General Electric
              JEB1860SM1SS
              Microwave
              General Electric
              JEB1860SM2SS
              Microwave
              General Electric
              JEB1860SMSS
              Microwave - GE Microwave Model JEB1860SMSS Parts
              General Electric
              JEB186CDN1BB
              Microwave
              General Electric
              JEB186CDN1WW
              Microwave
              General Electric
              JEB186CSN1SS
              Microwave
              General Electric
              JES1451DS1BB
              Microwave
              General Electric
              JES1451DS1WW
              Microwave
              General Electric
              JES1451DS2BB
              Microwave - MICROWAVE
              General Electric
              JES1451DS2WW
              Microwave - MICROWAVE
              General Electric
              JES1456DS1BB
              Microwave
              General Electric
              JES1456DS1WW
              Microwave
              General Electric
              JES1456DS2BB
              Microwave - MICROWAVE
              General Electric
              JES1456DS2WW
              Microwave - MICROWAVE
              General Electric
              JES1456DS3BB
              Microwave - MICROWAVE
              General Electric
              JES1456DS3WW
              Microwave - MICROWAVE
              General Electric
              JES1460DS1BB
              Microwave
              General Electric
              JES1460DS1WW
              Microwave
              General Electric
              JES1460DS2BB
              Microwave - MICROWAVE
              General Electric
              JES1460DS2WW
              Microwave - MICROWAVE
              General Electric
              JES1460DS3BB
              Microwave - MICROWAVE
              General Electric
              JES1460DS3WW
              Microwave - MICROWAVE
              General Electric
              JES2051DN1BB
              Microwave
              General Electric
              JES2051DN1WW
              Microwave

              Get in touch, we're here to help!

              Open until 10PM EST

              Contact Customer Service