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Shannon
September 21, 2017
Hi. One of our rack holders actually melted and when we use the microwave began sparking. We are going to attempt to pull out that rack holder and get a new one to replace it. Hopefully that will fix the problem and we can continue using this convection/microwave over. My question is just that .. have you ever had this happen before?
For model number JVM1490BD003
Hi Shannon, Thank you for the question. I would recommend checking the Wave Guide Cover, PartSelect Number PS228021, If this part has a defect or is damaged then it can cause the sparks and the melting.Hope this helps!
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Part Videos
Replacing your General Electric Microwave RACK HOLDER
Customer Repair Stories
Average Repair Rating: 4.0 / 5.0, 3 reviews.
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Loss of Rack holder clip for GE Profile Convection Microwave oven
It was super easy! Opened the door, matched up the hole on the side of the microwave convection oven with the first portion of the rack holder clip, pushed in the rack holder clip and made a twist to ensure the rack holder clip seated in the wall of the oven. Less than 30 seconds to install - no tools necessary. I that the clips came in an order of a unit of 8 clips, allowing me a quick-fix if I need additional clips for loss. Now I have stable racks within my oven ensuring safe insertion and removal of food from the oven. Having the full use of both of the racks in my convection oven during the summer is a Godsend, especially living in the Ohio Valley with its' hot steamy summers - my kitchen stays cool as a cucumber, and so do I!
Nancy E from Cincinnati, OH
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
34 of 41 peoplefound this instruction helpful.
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rack holder broke off in oven
tried to replace rack holder but was unable. It did not turn easily and took a screwdriver to pry it out before replacing it. No instructions were available from manufacturer so we were afraid if we pried it out we would be severing different entry parts for the rack holder. Not a good scene!!!We finally pried it out but without instructions.
Margaret from Garden City, NY
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Wrench set
14 of 21 peoplefound this instruction helpful.
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old rack holder melted
scape melted plastic off of oven wall. apply pliers to melted plastic, pinch plastic, and turn one quarter turn and remove. grab new rack holder with pliers, insert into hole and twist one-quarter turn
Rand from Las Vegas, NV
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
3 of 3 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
8 Reviews
4.6
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★★★★★
★★★★★
Pippin A - July 3, 2019
Verified Purchase
Part exactly what was needed
One of the rack holders broke in my microwave and this rack holder snapped in and fit perfectly. I am so happy to have found this replacement
★★★★★
★★★★★
David V - April 9, 2019
Verified Purchase
Easy repair,the part worked perfect
The part worked like it was supposed to.
★★★★★
★★★★★
Robert F - February 26, 2019
Verified Purchase
The right part, good price, easy to install
Easy to use the web site to find the part
★★★★★
★★★★★
Robert D - February 19, 2019
Verified Purchase
Lucky I bought two, since I broke the first one trying to install it.
The video was a great help. The part is not easy to install without using pliers. I broke the first one trying to twist it into position by just using the tab on the lower end of the part. I finally used Chanel lock pliers to do the installation.
★★★★★
★★★★★
Rhonda P - October 16, 2018
Verified Purchase
Haven't used them as of yet
I haven't received all of my order as of yet
★★★★★
★★★★★
Ronald F - August 28, 2018
Verified Purchase
Rack holder for a microwave
I need only one rack holder, but somehow I was billed for four. When they arrived, two of the four bags were open and empty. I called your support staff and they adjusted my credit card so that I was charged for two holders rather than four. I installed the one I needed and it is working fine. Now I have an extra one.
★★★★★
★★★★★
Leonora D - May 11, 2018
Verified Purchase
Rack holder
Fits perfectly & easy to install
★★★★★
★★★★★
Jennifer F - March 24, 2018
Verified Purchase
Correct part
As expected
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS224021
Manufacturer Part Number: WB02X10750
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