Part Location Diagram of 12002773 Whirlpool Suspension Springs - Kit of 6
See part 18 in the diagram
Replacing your Maytag Washer Suspension Springs - Kit of 6
( Grid squares measure 1x1 inch )
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Suspension Springs - Kit of 6 12002773

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6 Reviews

Rated by 26 customers 

A Bit Difficult 

1- 2 hours 

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PartSelect Number PS2004049
Manufacturer Part Number 12002773
Manufactured by Whirlpool
Product Description

Suspension Springs - Kit of 6 Specifications

This package contains a new set of six springs. The suspension springs in your washer connect to the bottom of tub, and help to hold it in place. If your washer tub shakes, or moves around a lot during operation, it could mean that one or more of your springs are damaged or stretched. You will need to access the bottom of the tub for this repair by removing the front (and possibly the rear) panel. You will also need a pair of locking pliers to remove the old springs and reconnect the new ones. It is recommended to apply a small amount of grease to the bottom of the new springs before you reconnect them to the washer tub.
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Part Videos

Replacing your Maytag Washer Suspension Springs - Kit of 6

Replacing your Maytag Washer Suspension Springs - Kit of 6
Troubleshooting
This part works with the following products:
Washer.
This part works with the following products:
Maytag, Admiral, Magic Chef, Hoover.
Part# 12002773 replaces these:
AP4009656, 1203532, 12002102, 12002773, 21001903, 21002065
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Customer Reviews
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Customer Repair Stories
 Average Repair Rating: 2.5 / 5.0, 26 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
banging out of balance
followed video instructions
  • Daryl from LYNCHBURG, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
2 of 2 people found this instruction helpful.
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Shaking and walking.
I followed the video you have on web site. Very good and easy to follow.
Other Parts Used:
Snubber Ring Suspension Springs - Kit of 6
  • Richard from VANDLING, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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Washer unbalanced easily and made lots of noise/movement during spin cycle
Mostly I followed the video instructions from partselect's youtube channel. The snubber is very simple to replace. Once the tub is removed, the snubber drops down around the hole and the tub gets put back. The springs hold the tub down, and need to be removed. They are a challenge because they are very strong. The vice grips come in handy to grab the springs and hold them. The best trick I've seen for doing the springs is to use about 10 nickels. When installing the spring, bend it and place the nickels in the spirals of the spring, alternating sides with five going in the left and five in the right. When you go to put the spring in, it will be expanded so it almost fits the distance, and there's less required to pull it into place. Once in place, some nickels fall out and the rest can be removed easily. It also helps to have a second person who can push the tub towards the spring you're trying to install, to make the distance smaller.
Other Parts Used:
Suspension Springs - Kit of 6 Snubber Ring
  • Adam from Sparta, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
1 person found this instruction helpful.
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the water would not stop filling machine.water over flowed on the floor.
found repairs on the internet. And my husband followed the repairs and the washer works wonderful thanks.
Other Parts Used:
Water Valve - 60/40 Water Level Switch Suspension Springs - Kit of 6 Snubber Ring
  • Carolyn from Charlestown, RI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench set
18 of 25 people found this instruction helpful.
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wash machine would go out of balance
removed old springs and inserted 6 new springs and works like a new machine
  • JoAnn from Brooksville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
0 of 1 people found this instruction helpful.
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Worn springs--basin banged against sides of machine for unbalanced loads during spin cycle
Removed the front panel of the washing machine with a putty knife and socket. Used pliers to lift off the old springs starting in the front and moving to the back. Used pliers to lift on new springs starting with the more difficult to reach ones in the back and worked towards the front. Replaced front panel. Removing and installing the springs was difficult because most of the springs are difficult to reach making it difficult to get enough leverage to stretch the springs.
  • Nathan from Converse, TX
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
0 of 1 people found this instruction helpful.
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Washing machine would be off balance in the spin cycle and bang around
Did watch the belt video and that was real easy but removing the springs and snubber ring was pretty difficult until i finally had someone help me by holding the tub. was hard to figure out how to how to get at the various parts. Howeve the washing machine is running real well now and I should be able to get several more years out of it. Better instructions or a video would have helped. I had a terrible sewer odor when the washing machine was running. i thought it was a problem with my sewer lines or traps until I took off the drain hose, almost lost it. terrible odor. when I replaced the drain hose and cleaned up the machine, the odor was gone. Saved a lot of money in needless plumbing costs. Good luck.
Other Parts Used:
Drive Belt - 51 inches long Suspension Springs - Kit of 6 Snubber Ring
  • john from centreville, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
0 of 1 people found this instruction helpful.
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Heavier clothes such as towels & blankets were not drying out on spin cycle. Spin cycle was really off balance.
Studing the numerous notes under the parts listing, help me determine which parts to purchase and replace. These listings also helped me to do the repair with much ease. Once the front and rear panels were removed, I detached the springs which came out very easily. I then pulled out the tub and removed the pulley and loosened the screws holding the snubber which then came out. Put in new snubber tightened screws, replaced pulley & put tub back in place. The springs were a little tougher which led me to believe the old ones were streched. I used a towel to brace tub to one side so as to attach spring on the low side. Used Vice Grip pliers and could not phathom using anything but. Put everything back together and washed a load of towels. The tub was way more stable, but still, towels were little damp. Respun and they dried. Determined that the repairs was all good but told wife not to put so many towels in at once which is probably why the snubber & springs wore out.
Other Parts Used:
Suspension Springs - Kit of 6 Snubber Ring
  • Robert from Leesville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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Imbalance
First of all..the helpful hints from all with the problem is appreciated..I had a problem stretching the spings to connect..but other than that..because I am a senior..it was kind of difficult moving the machine around....but it is done..and there is a difference..I thank you all for your help and info..
Other Parts Used:
Suspension Springs - Kit of 6 Snubber Ring
  • Edmund from Medinah, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
0 of 2 people found this instruction helpful.
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washer out of balance most of the time
watched online video help. removed washer panels. removed washer springs. disconnected hoses. pulled tub out and placed on top to expose. snubber ring. replaced snubber ring, placed tub back into proper space. replaced old springs with new set. reconnect hoses. Washer ran perfect. Was about to spend $800.00 on new washer but only spent $43.00 in parts and a few hours labor and good as new
Other Parts Used:
Drive Belt - 51 inches long Suspension Spring Hook Suspension Springs - Kit of 6 Snubber Ring
  • Matthew from Ephrata, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers
77 of 96 people found this instruction helpful.
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