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Cooktop

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6 Reviews
$555.63   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS2003900
Manufacturer Part Number 12002557
Manufactured by Whirlpool
Product Description

Cooktop Specifications

This is just the black glass top - it does not include any other parts.
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Troubleshooting
This part works with the following products:
Range.
This part works with the following products:
Jenn-Air.
Part# 12002557 replaces these:
AP4008807, 1066896, 12002557, 12002557, 12002558, 74006107, 74006108
Questions and Answers

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4 questions answered by our experts.
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    Bert
    November 6, 2018
    Cooktop got cracked along right burners, still works, but want to replace top. The stove is white. All i can see is a black one. Is that all?
    For model number Jes9800aaw or acw
    Hello Bert, thank you for your question. Unfortunately yes, black is the only color that is available for this cooktop. The manufacturer has discontinued all the other colors for this unit.

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    Kate
    January 7, 2019
    I broke the glass on the top of this range, plus two burners don't function. Does the replacement cooktop include new heating elements?
    For model number JES9800AAS
    Hello Kate, Thank you for the question. The cooktop glass and the elements are sold sepratley. Thank you for your inquiry, good luck with this repair!

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    Cheryl
    April 24, 2019
    Where would i find a model number on my range. It was purchased about 9 years ago and it is electric glass top with a down draft.The top is cracked and i need to replace it.
    Hello Cheryl, Thank you for the question. Please see the link below for help locating the model number sticker. Hope this helps! https://www.partselect.com/Model-Number-Locator+8+repair.htm

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    Della
    March 16, 2018
    The burners on our cooktop take a long time to heat up . The cooktop is cracked. If we replaced the cooktop would that fix the issue of the burners being slow to heat up?
    Hello Della, Thank you for your inquiry. That could be the cause of the problem, but I would check the burners and infinite switches as well. You can test the parts with a multimeter to see if they are working properly. Hope this helps!

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      Customer Repair Stories
       Average Repair Rating: 3.3 / 5.0, 5 reviews. What's this?
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        Sorry, we couldn't find any existing installation instruction that matched.
        Mother-in-law dropped a pan on the ceramic glass top
        Turn off the circuit breaker to the oven and put tape over the switch of the circuit breaker so your mother-in-law won't accidently turn it on. Removed the bottom false tray and disconnected the down draft flex hose. Pulled the oven out from the center island. Removed all of the top phillip screws, marked a zip lock bag for each different type of screws. Laid a telephone book and a towell on the top shelf of the oven. Removed the broken glass and carefully laid the new glass in place and reconnected the screws and put the oven back in place and reconnected the flex hose for the down draft. Make notes in disconnecting and reconnecting the front knobs and face plate to the stove (let the wires hang with the front plate) along with some side plates.
        • Mark A. from Paulsbo, WA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Nutdriver, Screw drivers, Socket set
        • Parts Used:
          12002557
        15 of 19 people found this instruction helpful.
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        cracked glass top and broke leveling leg in moving the stove
        Directed my wife because I have shoulder injury. She did all the work.
        • Eric from Goldens Bridge, NY
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Screw drivers
        • Parts Used:
          WP74002557, 12002557
        10 of 17 people found this instruction helpful.
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        I cracked the glass sotvetop by kneeling on it, Whoops.
        Had to figure out all the screws and disassembly required to take off the broken part. It wasn't hard, just took some patience.
        • Michael from West Chester, PA
        • Difficulty Level:
          A Bit Difficult
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Screw drivers
        • Parts Used:
          12002557
        10 of 19 people found this instruction helpful.
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        no oven heat -cook top cracked a while ago
        the bake element was a snap. i took the back cover off i may not have had to do that but i was replacing the cook top anyway. so 4 screws and two quick electrical connectors

        the cook top was a little more involved but just screws. you will figure out which screws to remove. then put them back.maybe 20 screws.if you look at the bottom of the new top you can see where the screws go.this took the most time.
        • pete from tioga, ND
        • Difficulty Level:
          Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Screw drivers
        • Parts Used:
          WP74010750, 12002557
        5 of 7 people found this instruction helpful.
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        No problem
        I pulled the stove out and unplugged it. I looked at the new glass top and was easy to see which screws to take out. I made a mistake and pulled the knobs off and took the screws behind the knobs off, leave the knobs alone you don’t need to touch them.. on EACH SIDE of stove towards the front there is a long channel held on with a screw at the top and bottom Take this off on each side to get to the hidden screw. Other than that pretty simple.
        • Derek from WILLISTON, ND
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          1- 2 hours
        • Tools:
          Screw drivers
        • Parts Used:
          12002557
        2 of 2 people found this instruction helpful.
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          Customer Reviews
          Average Rating:
          ★★★★★
          ★★★★★
          6 Reviews
          4.3
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              Model Cross Reference
              This part works with the following models:
              PartSelect Number: PS2003900
              Manufacturer Part Number: 12002557
              Brand
              Model Number
              Description
              Jenn-Air
              JES9800AAB
              Range - Slide-in, Electric
              Jenn-Air
              JES9800AAS
              Range - Slide-in, Electric
              Jenn-Air
              JES9800AAW
              Range - Slide-in, Electric
              Jenn-Air
              JES9800ACB
              Range - Slide-in, Electric
              Jenn-Air
              JES9800ACS
              Range - Slide-in, Electric
              Jenn-Air
              JES9800ACW
              Range - Slide-in, Electric

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