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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Brian M - October 13, 2018
Verified Purchase
Not the right part
The part I ordered is not the right part for my stove
October 15, 2018
Hello,
Thank you for leaving a review on the part ordered. I have sent you an email in regards to the order. Hope to hear from you!
★★★★★
★★★★★
Carol C - August 11, 2018
Verified Purchase
Wrong Element
The part sent absolutely is not the right part. It is not the same as my Maytag Gemini. I will be returning.
August 13, 2018
Hello ,
Thank you for leaving a review on the part ordered. I have sent you an email in regards to the order. Hope to hear from you!
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Customer Repair Stories
Average Repair Rating: 2.7 / 5.0, 9 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Burner out
I didn't repair anything because you sent me the wrong part! I submitted a claim to return it and it's been a week, and I have heard nothing from you. Horrible customer service, I'll be calling today.
Daniel from IONE, CA
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
1 of 2 peoplefound this instruction helpful.
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center of duel element burner was not working
replaced burner by following the wiring from the photo we took. worked god except was cooking to hot and would not cycle. went to use my smaller burner in the back on the same side and the center of the double came on. so we watched another video looked at what we did wrong with the wiring. here we wired the burner slightly wrong we d
... Read moreid not follow the numbering. this time followed the numbering and all is good. burner is working good and cycling.
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Candi from COLUMBIA STA, OH
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Dual radiant broken
My genius scientist husband responsible all electric string connections, I responsible buy right parts and all support work, we worked as a team and fix the problems:) :)
Yi from WOBURN, MA
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
2 of 2 peoplefound this instruction helpful.
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Large element on stove top burned out
The replacement unit was a substitute part. Wiring slightly different. Instructions bare minimum. Follow instructions and it does work. No instructions as to how to remove the stove top. Been there before so sort of knew how. Nothing in the Jenn Air manual for stove top removal. The control panel has to be removed, two screws on ea
... Read morech side and four hex screws on bottom, this allows for the disconnect of wiring for the top. Remove the two trim pieces one on each side. One screw at top and one at bottom. The trim piece will move towards the rear and come off. Two screws on each side and two in the back will release the top. Remove top and lay on padded surface. You are ready to replace unit.
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Betty G from MOSCOW, ID
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Inner Element Would Not Heat
I did not mark wires with their associated numbered connections on the old burner but I did take pictures prior to removing the old burner. This slightly complicated finding the right connections for the wires on the new burner but the photos taken were invaluable in doing so. The placement of burner connections between new and old was
... Read moredifferent. Additionally, there were 2 connections on new and old that were not numbered. These turned out to be the power to the inner and outer coils and their connections were determined by examining the burners and connecting accordingly. Also, not mentioned in the instructions was a light on the new burner that the old burner did not have. I removed the light and the wire connecting it to the burner and connected the freed new burner connector based on the old/new burner connection numbering. Despite my lack of confidence that I correctly installed the burner, it worked on the first try and I am very happy to have it fully functional again.
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Todd from STATE COLLEGE, PA
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers
2 of 2 peoplefound this instruction helpful.
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wright frount dual burner did not work
number to get the correct part was problem. item number was a whirlpool number. all other soureces i could not get the part. part selec t was able to come up the whirlpool item number. when i received the correct part it did not take long repair the problem. thank you for all your help.
Freddie L from HOLT, MO
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
2 of 4 peoplefound this instruction helpful.
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Outer Ring of Dual Radiant Burner Does Not Come On
Undid two screws on underside of cook top, lifted and exposed underside. Transferred wires from the faulty burner to the new burner, one at a time, paying close attention to their respective position on the wiring posts/terminals. Undid two screws holding old burner and then mounted the new burner to underside of cook top. Was really simp
... Read morele to do. :)
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Christopher from Fredericksburg, VA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
42 of 60 peoplefound this instruction helpful.
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Faulty Element Thermostat
1)Turn off breaker to range 1.1)Disconnect the downdraft vent blower 2)Remove Range from Counter area (delicate procedure) Caution do not stress (Lift with or pull on) the cook-top 3)Remove Ceramic cook-top from base (hidden fasteners-remove the vert trim at front of range - it hides two fasteners) 4)Remove old el
... Read moreements 5)Rebuild the supplied elements (multiple options, copy the old element layout before disassembling- tricky) 6)Swap-out replacement elements (replacement elements were assembled slightly differently in the new style elements so wiring was slightly different) 7)Re-assemble Ceramic cook-top 8)Re-mount to base (needs assistant to support ceramic while reconnecting cable harness connector) 8) Re-set range into counter (Ceramic cook-top is very delicate, so extreme care is required to prevent damage)
Removed stove top. Removed old element paying attention to wiring connections. Installed new element. Redconnected wiring. Put stove top back in place. Tested. Ate dinner.
Michael from Lancaster, PA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
20 of 35 peoplefound this instruction helpful.
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Questions and Answers
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14 questions answered by our experts.
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Steve
December 11, 2018
Trouble with stove element. Model number mer6872baw. The dual element won’t stay on. It comes on for about 8-10 seconds and then goes off. I have tried replacing the element and the switch. All the other burners work. Any ideas?
For model number MER6872BAW
Hi Steve, thank you for your question. If you have replaced both the element and the switch already then the only other thing that we could think of would be that there is a wiring issue inside of your appliance. You may want to check to see if there is any damage to the wiring between the element and the switch. I hope that helps. Good luck with your repair.
1 person found this helpful.
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Laura
January 21, 2019
My Kenmore smoothtop cooktop right front dual burner control no longer works it seems to have disconnected/broken away from the rest of the heating element mechanism. Do i need to replace the entire element to reconnect?
For model number 629-45776
Hello Laura, thank you for your question. Yes, If the limiter on the element has broken away from the element itself, you would have to replace the entire dual burner element. Good luck with your repair!
1 person found this helpful.
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Lynette
December 1, 2019
Oven element is broken. And dual right side burners don’t work. What parts and how to change them?
For model number JES9800AAB
Hello Lynette,
Thank you for your question. There are two elements for your oven the bottom baking element under part PS11744404 and the upper broiling element under part PS2081246. As for the surface burner, yours is under part PS11759488 for your model, and when installing these parts, refer to our sites resources on each parts page for installation, there are videos and written guides to help install the parts. Hope this helps!
The upper oven lower bake element will not heat up. I replaced it with a new one from partselect and it still will not heat up. The broil element heats up. Which part controls the current to the lower bak element?
For model number MER6772BAS
Hi Tim,
Thank you for your question. If the bake element is not heating correctly, then the issue is likely with the oven sensor, sometimes called the oven thermostat, and you will need to check it with a multimeter. When testing the sensor with a multimeter, the sensor should be tested at room temperature and it should be unplugged from the oven. You will need to measure the resistance between the two prongs at the end of the sensor connector. Replace the oven sensor if the reading is less than 900 Ohms or more than 1200 Ohms. If is not is not the sensor, you will need to check the bake element, the electronic control board and the wiring between the parts to see which one is causing the issue. I hope this helps. Thank you and have a great day!
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Henry
September 5, 2022
The Dual Radiant Element with Limiter for Our MAYTAG stove (Model:MER6772BCW, Serial: 11867020AC) is not working. Can we confirm the Dual Radiant Element with Limiter with the part #PS11759488 is the one we can use to replace the bad one?
For model number MER6772BCW
Hello Henry, Thank you for contacting us. We have researched the model you have provided and have confirmed the part you are looking for is PartSelect Number PS11759488. We hope this helps, good luck with this repair!
1 person found this helpful.
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Brian
October 21, 2023
Ordered W-10823709 dual element. terminal labels do not match up to the original part.
For model number JES9800AAQ
Hello Brian, thank you for reaching out. We have attached a relevant video that may help you in connecting the element. We hope this helps!
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John
January 8, 2019
Right front dual burner stays high when control knob set to lower settings.
For model number JES9800AAB
Hello John, thank you for your question. The most likely issue is the switch PartSelect Number PS2003583 that controls the burner. We would recommend replacing that part and if that doesn't fix the issue you would replace the element itself. You can also test the switch before ordering to be sure it is bad. This link will help you with the testing process.
https://www.partselect.com/Range-Stove-Oven+Infinite-Switch-Testing+repair.htm
I hope this helps!
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Michelle
October 19, 2017
I need the outer burner coil -for the right front burner.Only the outer coil is out -the inner burner coil still works. I would like a Jenn air part and part #
For model number JES9800AAS
Hi Michelle, Thank you for the question. The coils are not meant to come apart so the element is sold as one piece. PartSelect Number PS11759488, Manufacturer Part Number W10823709. Hope this helps!
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Steven
April 27, 2018
Jenn-Air downdraft cooktop. Both the right rear small burner and the right front larger dual burner have 'burned out' at different times. When each one stopped there was a pop and the circuit breaker flipped. We are using only the left burners until we get it fixed. Please confirm the part numbers for each burner element, and should i also be concerned about the switch for each?
For model number CVE3401B
Hello Steven, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS11764912 for the small burner and Part Number: PS11759488 for the dual burner. Only way to know for sure if the switch was shorted is to test the switch with a multi meter. Hope this helps!
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Artur
May 22, 2019
What is the diameter of this element w10823709
For model number mer6772BCS
Hello Artur, Thank you for the question. This is a 9" Element. Hope this helps!
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