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12 questions answered by our experts.
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David
August 26, 2017
I have a Jenn-Air ceramic cooktop (downdraft). My dual burner switch malfunctioned and i order a new one but it is completely different. Part number 12002125. A bit confused about switching the wires. Read a few examples but my wires are different color than examples and instructions that came with switch are for a more qualified repairman. Help please. Thanks
Hello David, thank you for contacting us. We have a how to video on our youtube channel that will help guide you for the installation. You can click the link below, hope this helps!
https://www.youtube.com/watch?v=0NQdnId6q2c
18 people found this helpful.
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Alice
October 9, 2017
The left hand big bottom burner gets extremely hot and will not turn down. What do i need to buy to make it work?
For model number Jed8430adb
Hi Alice,
Thank you for your question. You will need to check your switch and your burner to see which one is malfunctioning. It could be either of those parts so it is best to test them before ordering. Good luck with your repair.
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Joe
August 6, 2018
My front right cooktop switch went! My repairmen is having a hard time fixing it! Tried once and blew the breaker! Got the part and is having a problem w the instructions? Help i need my stove
For model number JES9700AAB
Hi Joe, thank you for contacting us. It looks like we have answered a similar question before: We have a how to video on our youtube channel that will help guide you for the installation. You can click the link below, hope this helps! https://www.youtube.com/watch?v=0NQdnId6q2c. I hope that helps. Good luck with your repair.
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Bill
July 23, 2019
Is this switch for the one cooktop burner that has two burners, 1 that circles around a smaller central burner and the outer ring can be used or or turned off?
For model number Amana
Hello Bill, thank you for inquiring. It is, but we will need the model number for your cooktop to see if it is the correct replacement for it or not. We look forward to hearing back from you.
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Kevin
July 18, 2022
The dual burner infinite switch (12002125) is different from the switch on my cooktop. It has a different number of pins and a different configuration. What is the pinout for the switch? Can you provide some sort of diagram for what wires connect where?
For model number CVE3400W
Hello Kevin, thank you for your question. We have a how to video on our YouTube channel that will help guide you for the installation. You can click the link below, hope this helps! https://www.youtube.com/watch?v=0NQdnId6q2c. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
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Gerald
December 5, 2019
What is the part number for the dual burner switch
For model number CVE3401B
Hi Gerald, thank you for your question. The part number for this part you have questioned on is listed above in the part information: PS2003583. I hope that helps. Good luck with your repair.
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Nathan
August 26, 2021
I need a new dual infinite switch for my stove. Which is the right part number?
For model number JED8430
Hello Nathan, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS2003583. We hope this helps!
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Roddy
February 4, 2022
No directions for installation for part 12002125. Website you referenced on youtube is no longer available. I need an easily read drawing and/ or diagram showing where wires should be connected. There are 2 smaller gauge jumpers in the package, both black in color, one with an insulated 90 degree connector on one end, and one with an insulated straight connector on one end. Please advise.
Thank You. Also, a drawing of the original switch alongside the replacement with color coded wires would be of tremendous help, if the wires could be identified as smooth, braided surface, etc., along with guidance if any wires need to be cut or otherwise modified. As you probably know, the configuration and labeling of the terminals on this replacement switch are very different from the original, due to a change in design. Your help will be greatly appreciated. Thank You in advance----Roddy Cooper
For model number JED8430ADB
Hello Roddy, thank you for writing. If you copy and paste https://www.youtube.com/watch?v=0NQdnId6q2c into a new browser, the video will play. It is not of the exact switch but it should be close enough for your repair. We hope this helps.
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Brian
August 23, 2022
HI,
I am looking for a replacement switch for Jenn-Air dual-burner (front right) for model JED8430ADB. Could you please recommend a replacement infinite switch for it? The switch part number I found is 7403P812-60. The terminals are: (H1) 3, (L2) N(or H?), (H2) 4, (P) 5, (L1) 2.
Thanks for your help.
For model number JennAir JED8430ADB
Hi Brian,
Thank you for your question. The part number listed under your model number for the right front burner element is PS12070671. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
Does this dual burner surface switch fit my KitchenAid ?
For model number YKERS807SS02
Hello Aiden, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11747407. Hope this helps!
Average Repair Rating: 2.6 / 5.0, 17 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Outer element of dual element burner didn't work
Remove Ceran Galss top by removing hex screws below the rim. Also remove the two opposing screws in the center of the downdraft opening. Ceran top comes off easily now. The instructions with the new switch were very poorly written, so here is how I got the new switch to work: Attach the black wire(s) from the old switch (terminal 2) to the new switch terminal P1. Also attach the jumper cable to P1 and "jump" it to S1.
Attach the orange wire (old switch terminal 5) to S2 Attach the yellow wire (old switch terminal 4) to 4a Attach the tan/(white?) wire (old switch terminal 3) to terminal 4 on the new switch Attach the single red wire from the right front element to terminal 2 on the new switch. Attach the 'compound' red wires (the ones that come from the left rear/outlet connection and is also attached to the right rear switch) to terminal P2 on the new switch. There is no need to seperate the compound red wires as the instructions might lead you to believe. Good Luck
Michael from Collierville, TN
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Socket set
137 of 177 peoplefound this instruction helpful.
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The repair itself was very easy. “How to connect” was very hard to get.
The repair itself was very easy. “How to connect” was very hard to get.
To get access to the switch, unscrew 2 screws from each side of front panel and then 4 screws from the bottom of it (open the door first). Have a box or a small table about 30” high to use it as support for the front panel.
The end result (colors for the Right Front- R.F.- burner) : Old label -> New label
1. Double RED: N -> P2 (incoming power, Line 1) 2. Single RED: N -> 2 (to Inner AND Outer heating elements common wire) 3. Single BLK: L1 -> P1 (incoming power, Line 2) 4. Single TAN: H1 -> 4 (to the Inner heating element) 5. Single YEL: H2-> 4a (to the Inner heating element) 6. Single BLK: P -> S2 (to the R.F. indicator control light) 7. Attach jumper black wire (included with new switch) from P1 (P1 has two connectors close together) to S1.
Done.
Igor from Campbell, CA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
48 of 57 peoplefound this instruction helpful.
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Jenn Air Dual element switch broke
This is not at hard as it seems; I followed the first guy's story and ignored the colors because mine were different. I did have to split the combined red wires, intimidating at first but once I split them it was down hill. I did have to use the jumper wire.
Remove Ceran Galss top by removing hex screws below the rim. Also remove the two opposing screws in the center of the downdraft opening. Ceran top comes off easily now. The instructions with the new switch were very poorly written, so here is how I got the new switch to work: Attach the black wire(s) from the old switch (terminal 2) to the new switch terminal P1. Also attach the jumper cable to P1 and "jump" it to S1.
Attach the wire from old switch terminal 5)to S2 Attach the wire from old switch terminal 4 to 4a Attach the wire from old switch terminal 3 to terminal 4 on the new switch Detach the 'compound' red wires from each other. (The ones that come from the left rear/outlet connection and is also attached to the right rear switch) to terminal P2 on the new switch.
I attached common female connectors. Attach the newly split single red wire from the right front element to terminal 2 on the new switch.
One note:
Before you remove the four screws that hold the four swtiches down make sure that you use a sharpie and mark the switchbox location. You will notice that it is difficult to get them to line up again with the holes in the cooktop.
Thanks partselect.com!
Todd from Concord, OH
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
15 of 21 peoplefound this instruction helpful.
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Dual element switch was defective. Found the part on the Partselect website. Part arrived in several days. Very fast delivery. The replacement switch was quite different from the original, but the schematic diagram on the PartSelect website showed how to connect up the new switch. I am impressed
Remove cooktop and placed on work bench. Removed bottom assembly by removing sheet metal screws. Removed switch bracket and then switch. Scratched head for awhile as replacement switch was quite different from original. Checked schematic on website which showed how to connect up new switch. Reassembled. Wife now talks to me again now that her favorite stove burner is working.
Dual Infinite Switch shorted out due to boil over on the cooktop.
I turned off the circuit breaker to the cooktop. I had to remove aluminum tape from the downdraft fan so it would disconnect from the exhaust duct. I noticed that I had a long enough electrical connection so I could just lift the cooktop up out of the opening and support it at the corners with shims. I removed all the knobs from the cooktop and then removed the 1/4" sheet metal screws that held the ceramic top to the base. My cooktop had a downdraft fan in the center which has 2 phillips head screws that at first I didn't see, but once I removed those, the ceramic top came off and exposed all the inner workings. I removed the 2 phillips screws holding the switch and then swapped each wire from the old switch to the new one. After that, it was just a matter of reversing the process to get everything back in working order.
Ronald from Beavercreek, OH
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
8 of 14 peoplefound this instruction helpful.
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burner/s could only be on off or high, nothing in between
First, disconnected downdraft fan from ductwork below stovetop. Pushing from below, was able to lift entire stovetop assembly up to expose nuts holding glass top to the underlying burner assembly. used 2 lengths of 2x4's under the whole stovetop assembly to hold it up while I worked. Unscrewed all hex nuts and 2 screws at top of downdraft opening and easily lifted glass top off, exposing elements below. Removed a few screws holding defective switch in place. I then moved one wire at a time from the old switch to the new switch. I actually followed directions of another partsect customer. His step by step directions for the wiring was invaluable. Worked perfectly. My wife and daughter are very impressed.
Michael from West Hartford, AL
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
5 of 6 peoplefound this instruction helpful.
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Small burner would not work and could not control heat when large burner was on
I had an electrician do it. The instructions were horrible. He followed the instructions from your web site. The cooktop was not on an island so he could not remove all the screws to release the top so he worked with the top propped up. When he finally got the connections on, the small burner would not work only the large outer burner is working. He went on the computer to see if he could get more information but was unable to find any information.
Beverly from Manteca, CA
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers, Socket set, Wrench set
4 of 7 peoplefound this instruction helpful.
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The instructions were confusing concerning the attachment of the red wires
Trial and error and reading and rereading the instructions.The use of the jumper wire was not detailed enough. Caller a repair man.
Otto from Goldsboro, NC
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
4 of 10 peoplefound this instruction helpful.
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replaced a broken dual burner switch
IMPORTANT WIRE CONNECTIONS: The manufacturer instructions describing where each wire connects is woefully incomplete. There are 6 or 7 wires to connect and only 2 are explained in the instructions. I took several photos of the original switch showing where each of the wires was connected before disconnecting and installing the new switch. If I hadn't taken the photos I would have been completely lost on where each wire connected.
chris from ann arbor, MI
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
3 of 6 peoplefound this instruction helpful.
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faulty dual surface burner swich
I followed your excellent service instructions. This was the reason I purchased the part from you, even though other websites had the same part for considerably less
olof from san diego, DE
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
3 of 7 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
14 Reviews
4.0
Filter By Rating:
5 Stars
6
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4
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2 Stars
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1 Star
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Jim S - January 29, 2023
Verified Purchase
No Wiring Diagram
It took two hours to install by a very experienced technician probably 1/2 that time if he would have had a wiring diagram. Both of us were aware this was a universal part that would fit other products.
★★★★★
★★★★★
Gordon W - March 4, 2021
Verified Purchase
Worked as advertised
Fairly simple swap out. No instructions were included, but the internet solved that issue. Good replacement!
★★★★★
★★★★★
Walter W - September 8, 2020
Verified Purchase
Cooktop repair
90% of my cooking was done with the large surface heat unit. So when it’s control unit failed I was considering replacing the entire cooktop at +/- $450. For about $50 a PartSelect replacement control module got my cooktop working again. Diagrams and easy to follow instructions were included with the part.
★★★★★
★★★★★
David D - July 3, 2020
Verified Purchase
It works
The labeling stamped on the part I received did not exactly match the item pictured, and arrived in an open package. I was concerned that I was sent a returned part that would not work. Since the arrangement of the wire connectors and part appeared to match the original otherwise, I decided to try it. As other reviewers have noted, there are no instructions on installation. However, if you carefully label the wires before disconnecting from the old part (and take pictures) then it’s a straightforward task to reconnect the leads to the new part.
Electric range is now back in order, works as it should.
★★★★★
★★★★★
RICHARD C - February 1, 2020
Verified Purchase
Everything worked well
It was the right part and fit perfectly.
★★★★★
★★★★★
Bryan B - January 13, 2020
Verified Purchase
One part to late
Someone had already replaced this part in the past and spliced and cut wires so there no way to see where they went. Without any wire definitions or pinouts on the part, I could not replace this part.
Does anyone need a unused part, I have a spare that I no longer need. Really needed a pin out.
★★★★★
★★★★★
Brian B - July 10, 2019
Verified Purchase
Great Service
Found the part I needed without much trouble and got it shipped in a timely fashion. Switched it out and now the stove works perfectly. Thank you.
★★★★★
★★★★★
Daniel K - May 7, 2019
Verified Purchase
No connection for a blue wire
Instructions non-existent other than customers who have posted what worked for them, and there were many variations. Or if official instructions exist I could not find any. Bought two. Installed the first one and by luck it worked great. I was able to use the old twitch to help guide me with the connections. Did not have the same luck with the second one. The second burner has a BLUE wire whereas the first burner had a yellow wire. With no options I hooked the blue wire in the same location as the yellow wire on the first burner. The middle part of the burner does not heat up as it should. It just barely glows.
★★★★★
★★★★★
James B - November 28, 2018
Verified Purchase
Unfortunately, didn't work at all on my stove.
None of the wiring advice on the website seemed to relate to my Jenn Air smooth top, so I had to work it out myself with an ohmmeter. The burners and lamp turn on fine, with control over the inner and outer rings as expected, but they are always full-on - no regulation.
I ordered a second unit that I disassembled to try to understand the regulator circuit, expecting to see the thermostatic heater wired in series with the high amperage current flow. Instead, the heater is a high resistance device, which needs to be wired across the 110 or 220V supply to produce the heat - and force - to trigger the switch. To make this switch work with my stove, I would need to rewire the burner and its protection circuit, which I am not going to try.
★★★★★
★★★★★
Richard Z - March 17, 2018
Verified Purchase
Dual burner switch
Replacing the switch did not fix outer burner. Any suggestions??
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS2003583
Manufacturer Part Number: 12002125
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