Part Location Diagram of 12001991 Whirlpool Ice Dispenser Solenoid and Door Kit
See part 8 in the diagram
Replacing your Maytag Refrigerator Ice Dispenser Solenoid and Door Kit
( Grid squares measure 1x1 inch )
Customer Service Representative

Get in touch, we're here to help!

Daily 8am - 9pm EST

customerservice@partselect.com

Ice Dispenser Solenoid and Door Kit 12001991

 Fits your JCD2289ATW!
★★★★★
★★★★★
13 Reviews

Rated by 73 customers 

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.

$ 158.73
  In Stock
Get FREE EconoShip on orders over $100! T&C apply

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

 Fits your JCD2289ATW!
PartSelect Number PS2003478
Manufacturer Part Number 12001991
Manufactured by Whirlpool
Product Description

Ice Dispenser Solenoid and Door Kit Specifications

In addition to the solenoid (115V), this kit also comes with a door strike and an ice door assembly. Please be advised the spring and roll pin are not included with this kit.
How Buying OEM Parts Can Save You Time and Money

How Buying OEM Parts Can Save You Time and Money

Part Videos

Replacing your Maytag Refrigerator Ice Dispenser Solenoid and Door Kit

Replacing your Maytag Refrigerator Ice Dispenser Solenoid and Door Kit
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Not dispensing water | Door won’t open or close | Leaking
This part works with the following products:
Refrigerator.
This part works with the following products:
Maytag, Jenn-Air, Crosley, Admiral.
Part# 12001991 replaces these:
AP4009082, 940492, 12001991, 12001991, 61003121, 61003311, 61005560
Back to Top
Customer Reviews
Average Rating:
★★★★★
★★★★★
13 Reviews
4.3
Filter By Rating:
  • 5 Stars
    10
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Star
    2
Sort by:
  • 1
  • 2
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
  • 1
  • 2
Customer Repair Stories
 Average Repair Rating: 3.9 / 5.0, 73 reviews. What's this?
Sort by:
  • 1
  • 2
  • 3
Sorry, we couldn't find any existing installation instruction that matched.
The plastic door broke
followed the direction that came with the part. really easy. Thanks
  • patrick from lavista, NE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
0 of 1 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The ice maker door broke
It was not that hard. I am not totally inept, but also not a mechanice or techie. I have discovered that a lot of repair jobs have a video that shows you how to do things, and seeing it done makes a task doable for me.
  • William from Harlan, IA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
0 of 1 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Ice maker quit
I went to your site thinking the problem was lack of electronic/elec signal. Wrong! I then was guided to your "ice door repair kit". I only then realized(after viewing the repair video) that ice door SOLENOID failure was far more likely than elec circuitry failure.Since it was inexpensive I ordered the kit......gambling that it would fix it; and it did! On my first try I installed the close-door spring wrong but then reviewed the video and instantly saw my error and corrected it. I also got an elec nibble (shock) once because I hadn't disconnected as the video said to do. Good parts,good information, timely response! "Piece of Cake"! Cheers John Taylor
  • John from Austin, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
0 of 1 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Ears Broke Off Ice Dispenser Door
I watched video for repair, when the part arrived it was a snap to repair.
  • Ardean from Othello, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
0 of 1 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Ice dispenser flap broke off letting warm air inside freezer
Thank you for the easy to install video. I do much better hands on repair than reading the instructions. It was supper easy and it works great. My 11 year old son said to me "WOW mom great job" since I did it myself! I will definitley use you again for any other parts I need.
  • Maria from Miami, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
3 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The Ice and Water Dispenser Would Run on After the Glass Was Removed
I am going to be completely honest here. This problem had persisted for months. I finally decided that I would buy all the associated parts and repair the unit hoping to cover the problem. Much to my surprise, after carrying out the repair, using the instructions provided by PartSelect, I still had the problem. I decided to remove and LUBRICATE the button which depresses the Limit Switch when you push a glass against the rubber membrane. Low and behold the problem was solved. The frig is nine years old, so I feel I may have prevented other problems in the future by replacing the three parts. It was a follow the directions sort of repair. I was very pleased with PartSelect response to my order (received it next day) with standard shipping.
Other Parts Used:
Limit Switch - 2 Terminal Dispenser Control Board Ice Dispenser Solenoid and Door Kit
  • Doug from Berkeley Springs, WV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
23 of 26 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Ice dispenser main board was fried
I replaced the broken and fried parts. And everything works great now
Other Parts Used:
Electronic Control Board Dispenser Grille Fountain Bracket - White Ice Dispenser Solenoid and Door Kit
  • oliver from sebastopol, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
1 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Door flap of ice dispenser door was broken.
I watched the repair video before I even ordered the part. That helped me determine if I felt I could make the repair. The video was extraordinarily helpful. Can't say enough about it. I even took off the dispenser door to see if I thought I could do it. The part arrived quickly, in just a couple of days. I only needed the door flap but it came with the solenoid which is not uncommon on ordering parts. (I couldn't even find the part on other web sites much less a video on how to repair.) I reviewed the video again. I removed the drip tray and door facing as instructed. When removing the mechanism I did get incur a slight electrical shock. I had not unplugged the refrig. Duh.. Got the mechanism out and inserted the door flap. The solenoid strike bar had come out and I had a slight problem getting that back in but referenced the video and no problem. Put in all back in place. Had to clean out the ice bin some because water had frozen in the bottom. Put it back in, plugged in the refrig and I am back in business! Terrific! The video was the key for me. It gave me confidence with very clear instructions. Bill
  • Bill from WACO, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
0 of 1 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Flapper from ice dispenser broken
Parts came 2 days after I ordered. Followed the included instructions, removed 4 screws, snapped the new flapper into place, put the screws back and voila - REPAIR COMPLETE!! One of the simplest appliance repairs I could imagine. Thanks Partselect!
  • Charles from Coatesville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
0 of 1 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The original door flap broke
The replacements parts were aftermarket parts so I could not simply replace the one piece I needed. I did replace all the original parts with the aftermarket parts and it works perfectly. I wish the design was closer to the original, but it is just as functional. The only problem I ran into was the images on the instruction sheet were difficult to see. The text however did an exceptional job of explaining each step.
  • Brandon from Gilbert, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 2 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
  • 1
  • 2
  • 3
Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

7 questions answered by our experts.
Sort by:
  • 1
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Thomas
October 16, 2017
The round door that opens and closes to let ice through the door is no long attached. We also saw a flat piece of plastic that appears to be snapped and broken. Do you think that if I purchase the ice dispenser solenoid and door kit that all needed parts are included? Thanks!
For model number MSD2356AEW
PartSelect logo
Hi Thomas, Thank you for the question. Yes this kit will have all the parts needed for the repair. Here is a link to our video on how to install the kit as well. Good luck with the repair! https://www.youtube.com/watch?v=ayor3sjmQDs

9 people found this helpful.

Was this helpful?
Thank you for voting!
Michael
February 14, 2019
Sometimes water flow from dispenser continues for several seconds after removing pressure from the actuator. I took the unit apart and cleaned it but it didn't resolve the issue. Any suggestions on what should be replaced?Thanks, michael
For model number MSD2756DEW
PartSelect logo
Hello Michael, Thank you for contacting us. I suggest checking the following parts: PS11743234 Limit Switch - 2 Terminal, PS2060970 Double Outlet Water Valve and PS2003478 Ice Dispenser Solenoid and Door Kit. Good luck with your repair

2 people found this helpful.

Was this helpful?
Thank you for voting!
David
September 26, 2019
Lately the water dispenser switch has been sticking in the open position. That is to say, when you put a glass against the grey rubber panel and press to dispense a glass of water, the water continues to flow after the glass has been removed. In order to turn it off i have been having to push on several places on the grey panel.
For model number MSD2656DE
PartSelect logo
Hi David, it sounds like some of the door on the door may be getting stuck in the open position causing water to come out after the water should shut off. You can try and take it apart see if it needs cleaning or a damaged part may need to be replaced entirely. Thank you for your question and good luck with your repair!

2 people found this helpful.

Was this helpful?
Thank you for voting!
Mike
November 12, 2019
I reinstalled the ice dispenser door and lost power on the ice maker. The refrigerator and freezer are still running but the lights on the ice dispenser panel are out and nothing runs..
For model number MSD2454GRQ Refrigerator
PartSelect logo
Hello Mike and thanks for writing. Look for the Reset Button To access it, you must first remove the ice tray. Once you do that, you should see the bright red reset button on the bottom of the ice maker itself. To reset the ice maker, push this button in and hold it for 10 seconds. We hope this helps. Please contact us at any time

1 person found this helpful.

Was this helpful?
Thank you for voting!
Greg
January 24, 2018
The water dispenser released a full flow of water without a demand. Ice maker does work on demand. Once i shut off water valve at the wall and power, only the water line is inop. Any ideas? Thanks!
For model number JCD2389DEW
PartSelect logo
Hi Greg, Thank you for your question. I would actually suggest that you check your water inlet valve. You valve has two solenoids on it, one for your ice and one for your water dispenser. It could be that the ice is working and the water is not. You would be able to test this part with a multi meter. Test each solenoid to make sure they are both working. I hope that helps. Good luck with your repair.

1 person found this helpful.

Was this helpful?
Thank you for voting!
Mike
March 8, 2018
The ice and water dispenser is not working and the dispenser door is not opening is it the solenoid or the dispenser circut board? I can't seem to find the exact model or the circut boards for any of the mzd2766ge models
For model number MZD2766GE*
PartSelect logo
Hello Mike, thank you for your question. I would recommend replacing the Ice Dispenser Solenoid and Door Kit 12001991 first. That is the most likely issue. If the solenoid doesn't fix the issue the other option would be the Dispenser Control Board Part Number: WP61005274. I hope this helps!

1 person found this helpful.

Was this helpful?
Thank you for voting!
Bob
September 26, 2017
Ice maker and chute keep freezing up. Door going up to chute seems to be closing. Took apart ,spring to close door ok. Any idea what is wrong.
For model number MSD2456GEQ
PartSelect logo
Hi Bob, Thank you for your inquiry. If the ice maker and ice chute are freezing up then it may caused by a number of factors. It may be caused by a frozen ice maker fill tube, a faulty water inlet valve, the temperature in the refrigerator is too low or the water filter needs to be replaced. I hope this helps. Thank you and have a great day!

1 person found this helpful.

Was this helpful?
Thank you for voting!
  • 1
You May Also Need ?
Model Cross Reference
This part works with the following models:
PartSelect Number: PS2003478
Manufacturer Part Number: 12001991
Brand
Model Number
Description
Kenmore
61004752
Refrigerator
Kenmore
61004753
Refrigerator
Kenmore
61004754
Refrigerator
Amana
ARS2760BW
Refrigerator - Side-by-side
Admiral
ASD2120DRQ
Refrigerator - Side-by-side
Admiral
ASD2120DRW
Refrigerator - Side-by-side
Admiral
ASD2123DRA
Refrigerator - Side-by-side
Admiral
ASD2123DRQ
Refrigerator - Side-by-side
Admiral
ASD2123DRW
Refrigerator - Side-by-side
Admiral
ASD2514ARA
Refrigerator - Side-by-side
Admiral
ASD2514ARQ
Refrigerator - Side-by-side
Admiral
ASD2514ARW
Refrigerator - Side-by-side
Crosley
CS21A5DA
Refrigerator - Side-by-side
Crosley
CS21A5DW
Refrigerator - Side-by-side
Crosley
CS21B5DA
Refrigerator - Side-by-side
Crosley
CS21B5DQ
Refrigerator - Side-by-side
Crosley
CS21B5DW
Refrigerator - Side-by-side
Crosley
CS21F5DW
Refrigerator - Side-by-side
Crosley
CS21G5DQ
Refrigerator - Side-by-side
Crosley
CS21G5DW
Refrigerator - Side-by-side
Crosley
CS23A6DA
Refrigerator - Side-by-side
Crosley
CS23A6DW
Refrigerator - Side-by-side
Crosley
CS23B6DA
Refrigerator - Side-by-side
Crosley
CS23B6DQ
Refrigerator - Side-by-side
Crosley
CS23B6DW
Refrigerator - Side-by-side
Crosley
CS24G6DB
Refrigerator - Side-by-side
Crosley
CS24G6DQ
Refrigerator - Side-by-side
Crosley
CS24G6DW
Refrigerator - Side-by-side
Crosley
CS25A7DA
Refrigerator - Side-by-side
Crosley
CS25A7DQ
Refrigerator - Side-by-side
Customer Service Representative

Get in touch, we're here to help!

Daily 8am - 9pm EST

Contact Customer Service