Evaporator Fan Assembly W10116797

Hi Ben, Thank you for the question.I woudl suggest checking to see if the Damper Control is opening and allowing the cold to circulate into the fresh food section. You can have someone unplug and plug in the appliance while you watch the damper to see if it is opening and closing.If the damper is working you will need to make sure the fan at the back of the freezer is running and circulating the cold air.Hope this helps!

Hi Jessie, Thank you for your question. The part number listed under your model number for the evaporator fan blades is PS1957154. The condenser fan blade, part number B5742604, has been discontinued by Whirlpool and you will need to contact them for information on a replacement part. Their telephone number is 1-866-698-2538. If they provide you with a part number for the replacement part, you may call us back with it and we can verify if we have it available for you. You may also be able to locate the part you need by trying the following: Using a search engine to type your part number and see if other retailers still have this part in stock. Visiting online stores such as eBay and finding sellers that have this part. Trying retailers and repair stores in your local area to see if they have the part in their inventory. Talking to a local repair technician, who may have the part you need, or may be able to repair your existing part. I hope this helps. Thank you and have a great day!