This electronic board (Main Control Board Assembly, Control Board, Motherboard) controls the temperature and defrost functions of the unit. This control board is located on the back of the refrigerator, and measures 8 inches by 5 inches. It’s constructed of metal and plastic, and comes in green. This kit includes one main control board with built in defrost controls. If broken due to electrical surges or normal use, your fridge may experience temperatures that are too warm or too cold, or inconsistent defrost cycles. If this happens, the part should be replaced.
How Buying OEM Parts Can Save You Time and Money
Troubleshooting
This part fixes the following symptoms:
Will Not Start | Fridge too warm | Freezer section too warm | Clicking sound
We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
11 questions answered by our experts.
< Prev
1
2
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Ut
May 25, 2022
Will this part WR55X10942C fit our GE Monogram ZFSB26DNDSS? More so, what are the return policy? I’m afraid this part may not fix the problem.
For model number ZFSB26DNDSS
Hello Ut, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is Fix Number: FIX16729744. Fix offers 365-day returns on all parts that have not been installed. Use our self-service feature to complete your return online. Please allow 7-10 business days after the part has been received in our warehouse for your refund to appear on your credit card. Please note we can only accept returns on items that have not been installed. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
4 people found this helpful.
Was this helpful?
Thank you for voting!
Elizabeth
May 27, 2022
Every time there is a power outage, my refrigerator goes off for a couple days, but comes back on eventually. Last time I changed out the Compressor switch, the surge capacitor, and since the refrigerator was older and after reading that the fan should always operate when plugged in, I also changed the fan motor. Once again power went off last night and now the fridge is off. The interior lights work so I know there is power. I also did a resistance check on the compressor and that checked good. Without a drawing I cannot figure out what component would act in this way. I am leaning toward the motherboard. Could you please advise me on this?
For model number DSD26DHWABG
Hello Elizabeth, Thank you for the question. This is normally an indication the Control Board was shorted during the power surge and may need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
3 people found this helpful.
Was this helpful?
Thank you for voting!
Daniel
March 2, 2023
The water and ice dispenser occasionally stop working. When the dispenser handle is depressed, the LED above, for the Water, Crushed or Cubed turns off and nothing is dispensed (no motor activity whatsoever, like a dead mother board).
Pressing a couple of the temperate control buttons turns ALL the LEDS back on for 20 seconds or so and then the dispenser usually goes back to normal operating mode. Sometimes it takes a couple of times to get it to return functionality. Suspect it’s probably an issue with the main circuit board?
For model number GSS25WSTISS
Hello Daniel, thank you for getting in touch. Based on our research, if you see no motor activity and it is taking too much effort to function properly, the only solution left to get your appliance to work smoothly is replacing your control board, part number PS16729744. We hope this solves your problem!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Jesse
June 29, 2022
Fridge is not cooling enough freezer too cold I have hit reset button to make sure temperature is set at recommended level wich is set up on motherboard and ice maker is not working it will dispense water though also the part that pushes the ice out will work but then it stops working
For model number GSH5FKGXDCWW
Hi Jesse,
Thank you for your question. If the fresh food section of your refrigerator is too warm and the freezer is too cold, you will need to check the temperature sensor and the main control board. If the ice maker is not dispensing ice, you will need to check the auger, the auger motor, the micro switch and the dispenser control board. We have included some links that you may reference on how to check these parts. Once you have determined the parts you need, please feel free to call customer service. If the We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!
Hello Ken, thank you for contacting us. According to the symptom, it seems that the dispenser control panel, part number PS760092, is malfunctioning and needs to be replaced. If this does not fix the issue, we suggest that you check the main control board, part number PS16729744. If you require assistance to place an order, please contact customer service. We hope that helps!
Is there an interface connector for the motherboard? Repairman has the motherboard but says that need some type of interface connection or something along those lines. That may not be the correct name for this interface. Please help.
For model number DSS25KSRCSS
Hello Mark, thank you for your question. The part that connects the board is the Writing Harness PS1483391. We hope this helps.
Was this helpful?
Thank you for voting!
Ehab
February 15, 2023
I am looking for J8 J9 and J11 connector to the motherboard. the connector fried. Do you know where can buy that connector?
For model number pfs22misbbb
Hi Ehab,
Thank you for your question. The connectors are not sold separately and they are only sold with the main control board. The part number listed under your model number for the main control board is PS16729744. If you would like to place an order for it, please call our customer service line and anyone will be happy to assist you. We look forward to hearing from you!
Was this helpful?
Thank you for voting!
Paul
March 17, 2023
Have water to fill glass but no water to ice maker
For model number Gshs3kgbcss
Hi Paul, thank you for reaching out. According to our research, you may need to check the following parts: water inlet valve, part number PS16226572, water and ice filter, part number PS8746144, and fill tube, part number PS292253. If these parts are not causing the issue, then we would recommend replacing the ice maker, part number PS1993870, to fix the issue. We hope this sorts out your problem!
The freezer gets to cold, I reset the temp at 1 and the refri at 38. The temp on the refri stays at 38 but the freezer go to -9. Some times it stay at 1 but it changes to -9 frequently.
For model number GSS25Ta SS
Hi Larry, thank you for reaching out. According to our research, you may need to check the following parts to fix this issue: temperature sensor, part number PS304103, defrost thermostat, part number PS1017716, and main control board, part number PS16729744. We hope this information helps!
My fridge has a constant clicking sound and it cools both the freezer and the fridge but not as cold anymore. It has been two days now and it's been clicking every second. What could this be?
For model number gss22jepcww
Hi Lazaro, thank you for contacting us. According to our research, if the start relay is bad, the compressor will not start and you will hear a clicking noise. We would recommend checking it, the part number is PS11763818. We hope this sorts out your problem!
Replacing your General Electric Refrigerator BOARD ASM MAIN CONTROL
Customer Repair Stories
Average Repair Rating: 4.0 / 5.0, 143 reviews.
What's this?
< Prev
1
2
3
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
The refrigerator made continous "whooing" sounds that increased and decreased in pitch. Sounded like a ghost. Would keep us up at night. Also noticed that the heater was not heating under the evaporator coils.
After checking the stories, the consensus of opinion was to change the mother board. I had a tremendous help from Tom Paone at quality@applianceeducator.com. He also told me to change the motherboard but to make sure that the coils were totally defrosted before starting up the refrigerator after changing the board.
Took off three nuts around the board at the back of the unit. Removed the input wires and you have to push in the plastic tabs holding the board in. Then just put the new board in place and push till the tabs click. Re-install the wires and put the cover back on.
Really simple task,
It is now a week since doing this and the unit is working perfectly. No soulds and good nights sleep. The ghost has moved on.
John from Holly Springs, NC
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
554 of 640 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Our Ice Damper was warped, which let warm air into the freezer and caused frost to form. Also, our ice and water dispensers stopped working.
Swapping out the ice dispenser damper door was pretty easy- just used a combination of screwdrivers to remove the dispenser assembly, popped the old damper off, put the new damper on. Replacing the control board was only a bit more complicated- unplugged the fridge, removed the control board metal cover (beware the somewhat sharp edges), unhooked all the cables from the board, used needle-nose pliers to pinch each plastic spacer/fastener as to not damage them while removing the old board, mounted the new board where the old board was, and plugged in all the cables (they were all different enough from each other that I didn't have any trouble figuring out where they were supposed to connect). I now have my fridge plugged into a surge protector- hopefully that will protect this new board I've installed. Thanks a bunch,PartSelect.
Unplug refrigerator. First I removed 3 screws to remove cover for Board ASM Main located on back of refrigerator then loosen Board by pressing on each of 4 plastic pins then unscrew ground wire (green) then transfer all plugs from old Board to new Board, put back new board through pins, screw back ground wire then put back cover then plug back refrigerator, took 5 minutes
Alejandro from New York, NY
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
147 of 175 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Water Leak@Spout - Motherboard Lost it's Mind - Broken Ice Auger
Valve wasn't closing completely, replaced ALL valves I'm already in there). Got a pair of valves as spares too. Motherboard went AWOL...as a computer engineer it was a simple diagnosis....replace ..the broken Auger?....that was user error...Housekeeper put an ice pack in the ice drawer...you can just imagine the consequences. How easy was it?.....SO easy little hint....don't bother to wrestle the hoses off the valves...just cut them flush with the valve body....there's plenty of hose to spare. If you're a younger person you can do it in 15 mins
Repeatedly stick in defrost, raising temps in fridge and freezer for hours at a time, some times for days. Repair tech was called out twice to look into this problem, but the temps returned to normal both times before he arrived, therefore, he never could diagnose the problem with a certainity as wh
The main board is easy to get to behind the access plate. You will find seven different wire harness plugs, six which are white, that are impossible to remove without breaking the retaining clips which hold them in place....but that's OK.....you are throwing away the old board anyway, so nothing lost. The plugs will snap back into each of their respective terminal locations without a problem. Be sure to treat the four white, plastic pins that hold the board in place delicately....you will not want to mess those little dudes up!
Jerry from Otisco, IN
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
96 of 121 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Ice dispenser quit working and kept making a clicking sound
All you have to do is replace the circuit board which is really easy. Still kinda mad because the fridge is less than 2 years old. If you hear the clicking noise its coming from the circuit board.
Ken from Gibson City, IL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers
86 of 97 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Refrigerator stopped freezing and cooling frige
Well, I first had a local service guy look at the frige. only to find out his opinion was to replace the entire unit, because the Mother board cost more than the unit was worth. Me not accepting that answer, decided to look on line for a part and availability as well as price. Surprise, Part Select had what I wanted. Now, on the back of the unit in the upper left hand corner is the access door for the mother board.Find it, but before proceeding disconnect the power supply from the wall receptacle. Remove the surrounding screws on the access door with a nut driver and the correct size METRIC socket. Disconnect the wiring connectors on both sides of the board. Now there are 4 plastic type (mine were white) retaining studs holding the board in place. BE CAREFUL not to break these as you gently pull the board off studs. Replace board with new one, and restore wire connectors in their perspective places. Each connector has a different amount of pins inside so connecting them is easy. I know nothing about refrigeration, and this was a piece of cake. Less than 15 min. Unit cools like never before!!!
DAVID R. from BATH, NY
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
77 of 85 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Refrigerator would not get cold although condensor fan worked. The compressor did not come on.
I replaced the capacitor first but the compressor still did not come on. After trying the new capacitor I removed the old board( marked the connectors just in case) then installed the new board. The major difference on the new board was the grounding wire which was simple to connect. The old board didn't have one. Once installed everything worked fine. The directions were easy to follow. I ordered the parts late Sunday night and I received the parts by Wednesday! That was fast. Thanks for the help, and this was much cheaper than calling the appliance service.
Our refrigerator stops delivering ice both crushed and cube. The ice bin was full. I first thought the delivery motor was bad and then the water dispenser in the door stopped delivery. Decided at that point it was either the door panel swith board, cable or the main circuit board on the back of t
After further diagnosis decided the main circuit board was the likely culprit. Ordered a new one from PartSelect. It came in 2 days and took less than 30 minutes to install. Unplugged the refrig. Removed the old board cover with a nut driver. Removed the wiring cables (note their location on the board) and also there were a couple of cable plugs on my refrig that were not not hooked to anything on the board. Snapped the old board out and the new board in. Reinstalled the cables and then the board cover. Plugged the refrig in and back in business. PartSelect is a great website! The speed of delivery and available information just saved me $500 to $600 from a appliance repair shop.
david from colleyville, TX
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
62 of 68 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Clicking noice from the motherboard
After advise from the expert, he was adamant the motherboard was the (via symptoms)problem. After receiving the replacement board (via FEDEX), I followed the easy to understand instructions. I did number the electrical plugs and mapped the connections on paper. The key to the rapid fix was to carefully read all of the instructions to verify which (if any) wires needed elimination, which in my case was none. I will definitely use this service in the future as the expense was affordable and after research, I estimate a savings between 55% to 60%.
John from Greer, SC
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
56 of 60 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
< Prev
1
2
3
Next >
Customer Reviews
Average Rating:
★★★★★
★★★★★
10 Reviews
5.0
Filter By Rating:
5 Stars
10
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Wayne K - October 10, 2018
Verified Purchase
Very Easy Repair for this part
The part was in new condition. Was delivered within a few days. The video was a big help on doing the repair. Thank you
★★★★★
★★★★★
Kay L - October 10, 2018
Verified Purchase
Easy, even though I am 71 and my husband is 79
It works perfectly. Thank you. I would like to return our old one but, can't find out how to return it. I will call tomorrow and find out
★★★★★
★★★★★
Michael R - September 4, 2018
Verified Purchase
Happy wife, happy life
Went about 3 weeks without a fridge on the main floor of the house, deciding if I wanted to spend the money on a part that only had a 54% chance of being the problem. Made the plunge, bought the part. Part did arrive quickly, and was quite easy to install. Appreciate the videos and the reviews to help in the decision making, fridge is up and running and the wife is happy
★★★★★
★★★★★
Russell M - August 29, 2018
Verified Purchase
Electronic Board
this part was perfect and the u tube your company provided was excellent. whole process for replacing took less than 10 minutes Thank You
★★★★★
★★★★★
Jarisa G - July 22, 2018
Verified Purchase
GE Profile Refrigerator circuit board worked great and easy to replace
The part came fast, and was easy to replace! Thank you!
★★★★★
★★★★★
TERRENCE W - June 20, 2018
Verified Purchase
Everything went as planned
Refrigerator stop keeping things cold the ice would melt and then refreeze and there was clicking in the back of the refrigerator behind that metal plate went to the website diagnose the problem they suggested the part I needed order the part wait few days the pop was tracked so kept me up-to-date and no time the part came follow the instructions and it took me about 30 minutes to put the new part in and everything is working fine
★★★★★
★★★★★
Duc N - May 26, 2018
Verified Purchase
Easy repair, worked as expected
Came on time, good condition.
★★★★★
★★★★★
MARVIN A - May 19, 2018
Verified Purchase
Right Solution Easy Repair for a DIY
I've found that all the Parts Select products, especially those that provide video instructions are extremely high quality and perfect matches. Ive had tremendous success with rebuilding not only my GE Profile dryer, but the recent purchase of a new mother board, evaporator fans etc. which provide my GE Monogram Refrigerator/ Freezer additional years of excellent service.
★★★★★
★★★★★
James Michael B - March 7, 2018
Verified Purchase
Easy repair fixed all. My fridge works great now!
The part was in excellent condition an solved the problem. Only issue was it took long time to arrive. USPS would have been much quicker.
★★★★★
★★★★★
Jack Hughes K - January 27, 2018
Verified Purchase
Easy Repair!
Installed easily and worked perfectly.. My appliance is now working properly.
< Prev
1
Next >
Model Cross Reference
This part works with the following models:
PartSelect Number: PS16729744
Manufacturer Part Number: WR55X10942C
The Fix App makes it easy to manage all your stuff in one place. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place!
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff