HEATER,RADIATION MEE64286201

Works like it came with the range!

The first shipment was received in bag with bubble wrap. The ceramic piece was cracked in multiple places. Called to return got Kim in phone and she booked replacement order. I asked for free expedited shipping because now it’s days before thanksgiving. She couldn’t authorize expedited shipment while on line. I would have to wait until new order placed charge and then credit if she received authorization from superior. I asked about label. She provided I asked if this had to go through ups store. She said yes I expressed another inconvenience because closest one is 4 towns over. She inquired about my thanksgiving and then suggested maybe one if my guests could drop it off in way home! Really? It’s a holiday! When I received label it indicated I could use a UPS drop off box! I think she needs additional training. Can’t make this up - pull the call!