Lid or door won’t close | Will Not Start | Locking Issues
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Kenmore, Kenmore.
Part# W11457841 replaces these:
W11091027, W11457841VP
Questions and Answers
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9 questions answered by our experts.
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Rob
July 23, 2022
The lid locking latch on my lid broke off do I just want to make sure I order the right part. I’m thinking it part #3 just need a little help so I order right the first time!!
Thanks so much
For model number mvw6230hw2
Hello Rob, Thank you for your inquiry. We have researched the model number you have provided and this part is the latch on the lid that presses into the lock assembly on the top of the washer tub frame. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
8 people found this helpful.
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Tim
March 11, 2023
How do you remove and replace the #3 door latch?
For model number wtw5105hwo
Hi Tim, thank you for reaching out. Push in on the door strike and rotate it counterclockwise to remove the old or broken door strike. Insert the new door strike into the slots and turn clockwise to lock it into place. Glad to be of help!
5 people found this helpful.
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Kristen
August 23, 2021
My washer will not power on. Its a year old. I went by a local shop to order a part and they said there aren't any parts. When i plug it in, i hear a click that it latches but the console will not light up. Any solutions would be helpful.
For model number MVW7230HW0
Hello Kristen, Thank you for your inquiry. We have researched your model and recommend the following parts to fix your issue: the latch assembly, and the control board. You may also want to check the wiring for any visible damage. Hope this helps.
My washing machine power is off and can not turn on at all. It's only 2 years old any suggestions?
For model number MVW7232HWO
Hello Lori, thank you for your question. We recommend the Door Strike PartSelect Number PS16218028 and if that doesn't do the trick, replace the Lid Lock Assembly PartSelect Number PS12731130. Good luck and have a great day.
Need a part number for a door switch for the above model. Latch will not release for the door to open.
For model number MVW6200KW
Hello Gene, thank you for your inquiry. The part that you are looking for is the lid lock assembly, part number PS12731130. If you need help placing an order, customer service is open 7 days a week!
My display is blank when I hit start button. I reset the breaker I heard the washer spin but still couldn't power on. Any troubleshooting on this.
For model number MVW7232HC0
Hi Cynethia,
Thank you for your question. If your washer is not working, the part that fixes the issue most of the time is the lid switch or lock assembly. If the lid switch is fine, there are some other parts that you will need to check to see which one is causing the issue. You will also need to check the door strike, the stator and the rotor and the electronic control board. You will find the information on how to test these parts under Free Repair Help and Instant Repairman on our website. We hope this helps! Good luck with the repair!
Does this fit my washer because when I shut the top of my washer it won’t lock so my washer won’t start
For model number WTW5100HCO
Hello Delonte, thank you for the question. Based on our research, this door strike, part number PS16218028, will fit your model. The issue could also be caused by a faulty door lock assembly. If replacing the door strike does not help, you may need to replace the lock assembly, part number PS12731130. If you need help placing an order for it, please feel free to give us a call. We look forward to hearing from you!
The black plastic frame around the lid (which has a glass/plastic see through large area) is cracked on both sides making it so the lid won't close. What part is this?
For model number WTW5100HW2
Hello Danielle, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12745388 for the Lid. The Frame is only sold as part of the full Lid Assembly. We hope this helps!
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Customer Repair Stories
Average Repair Rating: 4.7 / 5.0, 6 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
The lid was closed to hard causing the door strike, lid lock bezel and assembly to break.
Changing the door strike was simple just a quarter turn and it pops off. Changing the assembly, remove the screws from the back side at the top, move to facing the front of the machine pull the top toward you about a half inch and it will open. From the back unplug the correct wire, remove assembly and then install in reverse. Good luck.
Using a pair of pliers turn counter clockwise to remove broken part. Install the new part by turning clockwise. Soooo easy with install time of less than a minute.
Don from BROWNSBORO, TX
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
3 of 4 peoplefound this instruction helpful.
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Snapped off door strike
Super easy repair, simply turn the broken door strike counterclockwise to remove; insert the new door strike into the slots and turn clockwise to lock into place.
Miranda from WEST FARGO, ND
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
5 of 6 peoplefound this instruction helpful.
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The light set assembly was down to one light. So we needed to order one
The repair went really well. And it was the right part and now we can have light in our fridge. Thank you! Your help and fast shipping really made a difference. I will always shop for my parts with you guys. Thank you for having things no store has. It saves alit of money all around. Thank you again.
Suzanne from SPRING HILL, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
7 of 7 peoplefound this instruction helpful.
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Tab on door strike got broken off and washer would not operate without it.
Pushed in on door strike and rotated it counterclockwise, removed broken strike and installed new strike. NOTE: when removing the old strike (turning counterclockwise) it felt like it might break and/or was attached with an screw that I didn't see but it came right out.
John from AURORA, CO
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
20 of 24 peoplefound this instruction helpful.
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Never recieved
Ordered this part 3 times over a period of several months and never received it. Only would get emails saying it was out of stock and would be sent soon. Eventually had to but a whole new washer. Will never recomend this company or another Maytag product.
Nick from LUTHER, OK
Difficulty Level:
Very Difficult
Total Repair Time:
Less than 15 mins
7 of 7 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
13 Reviews
4.7
Filter By Rating:
5 Stars
12
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Steve W - May 31, 2023
Verified Purchase
Easy to install
Easy to install but my washer won't work with the part
★★★★★
★★★★★
Amanda J - April 30, 2023
Verified Purchase
Easy repair!
Fast fix and back in working order.
★★★★★
★★★★★
Pamela B - December 29, 2022
Verified Purchase
Works great!
The installation went very good. Thank you!
★★★★★
★★★★★
Alfonzo F - December 28, 2022
Verified Purchase
Easy repair
The part was easy to install and saved me over $300.00.
★★★★★
★★★★★
Michelle O - May 12, 2022
Verified Purchase
Easy to fix!
Part came quickly and fit perfectly in our washer! I found a video on YouTube for install and it is simple! Would definitely recommend partselect for future, reliable purchases.
★★★★★
★★★★★
Natali R - January 27, 2022
Verified Purchase
Easy Fix - Fit Perfect
So glad you guys had this tiny piece. The hook broke and our machine would not longer wash due to the latching safety mechanism. The item arrived quickly, was incredibly easy to install and worked!
★★★★★
★★★★★
Melissa R - December 7, 2021
Verified Purchase
Part arrived on time and in perfect condition.
My appliance is working now! The part corrected the issue I was having of my washing machine not being able to detect a “closed lid”.
★★★★★
★★★★★
Lee S - September 28, 2021
Verified Purchase
Great product!
The part arrived in a timely manner and was in good condition. I will definitely use the site again to order needed parts
★★★★★
★★★★★
Damon L - August 30, 2021
Verified Purchase
Easy !
It was very easy.... because the replacement door latch showed up broken, in the packaging ! Just poor delivery ? I don't think so, the outside packaging had no damage. I believe they sent it broken. Now after 2 attempts to call the return phone number I have waited 2+ hours on hold. You are probably better off ordering the par through a local distributor. I won't be using them again !
August 30, 2021
Thank you for your review. I’m sorry to hear that happened, we will be in touch soon to help fix this issue.
★★★★★
★★★★★
Larry S - August 19, 2021
Verified Purchase
Maytag washer lid door strike
Received the part in several days. Easy to install in 2 minutes. Will order again as needed.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS16218028
Manufacturer Part Number: W11457841
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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