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4 questions answered by our experts.
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Maurice
April 4, 2022
What is the replacement part number Florence the top burner infinite WB21X226 l know it’s and old unit but so am I?
For model number JBS03G
Hello Maurice, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is Fix Number: FIX16216966. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
4 people found this helpful.
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Ray
May 11, 2022
Does this switch good for all the burners or just for the big burner?
For model number JBSO7V6WW
Hello Ray, Thank you for the question. This switch will work for all burners. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Nels
June 24, 2022
Will my existing knob fit this switch? The existing switch has a D shaped shaft.
For model number JBP24DY2
Hello Nels, thank you for your question. Yes, this kit is compatible with the existing knob. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
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Charles
October 5, 2021
Is this part on stock
For model number 704652826w
Hi Charles,
Thank you for your question. Yes, we do have this part in stock. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
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Customer Repair Stories
Average Repair Rating: 3.4 / 5.0, 20 reviews.
What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Old infinite switch WB21X36771 broke...heating element stopped heating
1. Bought replacement part said to replace old switch. 2. Pulled old switch out. 3. Replacement part did not match. Would have to take entire switch panel apart to change to this part. 4. Multiple-part instructions very poor. For my switch unreadable. 5. Old part was "push to turn". New part was not. 6. Knob did not fit new switch. Old shaft was "D" shaped. New is square. 7. Gave up. Need to call repair shop. 8. Hope this helps.
Richard from PLANO, TX
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers
1 of 2 peoplefound this instruction helpful.
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Electric Burner Control Broken
New one a little different ,but it was marked for wiring! Had to install upside down because wires would not reach right side up! Had to pull back side of knob out and turn 180 degrees and glue in knob, so knob would be right side up! Works fine! Now all burners work again!
Robert from VINELAND, NJ
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
2 of 2 peoplefound this instruction helpful.
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Right front burner out.
Ever the optimist, I'd replaced the burner on this relic of another time to no effect. That left the switch. You guys should know that when a burner element goes bad it can take out the switch. I should have put a meter on it. Wehn I looked for a replacement a few months ago there were still factory parts available, but they were $80 or so and I wasn't inclined to risk that on a 40 year old range. I offered to replace the raange for my daughter as a Christmas present but she like this old thing. It was an unusual size with a pan storage compartment on the left. I went on line and found this universal replacement for about $25 delivered. What the heck. I ordered it and it arrived within a week. I pulled the stove out, killed the breaker, pulled the knob off, used a nut driver to take ther rear panel off, two phillips screws under the knob hold the switch in. The terminals on the old switch are in a slightly different order but are clearly marked L1, L2, H1, H2 and P. The P is the power and has a smaller terminal so you can't put it on the wrong one. Just examine the old switch ( it was marked the same way) take off the L1 and put in on the L1 of the new switch and so on, make sure you use the correct knob adapter to fit your old knob and break the switch stem to the correct length. It will break easilly if you hold it with one pliers and break it with another. Screw the new switch in place with he old screws. At this point, I closed the breakers and tested it. It worked fine. I turned the breakers off again. Buttoned it up and slid the stove back into place. 20 minutes tops. Great product. Good for another forty years.
Larry from Prairie Village, KS
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
5 of 9 peoplefound this instruction helpful.
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Knob/switch would not turn right front burner on at all!
Pulled range out from the wall. Unplugged cord from outlet. Removed old knob, removed two phillips screws a very top of chrome trim, removed six nut-head screws from back to reveal the switches...removed two set screws from the front at knob base. Visually checked to make sure wiring post of new switch matched the old one. There was enough slack in the wiring to remove one wire at a time and connect it to the new switch in its appropriate place. Put new switch in the panel and secured with the two set screws. Select the bushing that would take up the slack for the old knob to fit on the new switch stem. Held new stem at its base with pliers and used another pair of pliers to snap the stem at appropriate length. (The new stem could not be broken off short enough to have the knob as flush to the panel as the other knobs...this was the only negative factor in the repair) Replaced nut-head screws and phillips screws. I was especially pleased with the quick delivery of the part...even without special shipping rates I received the part in less than 18 hours from the time I ordered it online!
William from West Liberty, KY
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
1 of 5 peoplefound this instruction helpful.
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Switch - and the connection wire to the burner
First of all I did this repair because the wire to the burner shorted out. I did the wire portion first - only then did I know I needed the switch kit. (The burner was operating while my old swithch was OFF). The first (wire replacement) repair took about 10 minutes - I followed the guidance on this web-site. The second repair (The switch) took about 20 minutes. The switch ws not the same as the original. Just be careful to mark each wire as you remove them from the old switch's posts. The posts on the switch are marked and you need to place them on the like-marked corresponding posts on the new switch. All is well, my burner is operational.
andrew from langdon, ND
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
0 of 4 peoplefound this instruction helpful.
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instructions could be better
it was hard to figure out the instructions from A switch to B switch to my switch. The first switch was no good the second one was good. prayer book didn't hurt.thank
WILLARD from GLOVERSVILLE, NY
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
0 of 5 peoplefound this instruction helpful.
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Swicth Stem Broken
Disconnect power. . . Remove control panel, pull wire connectors,[note location] remove old switch, install new, install wires, snip stem to length, set knob . . . Turn on power - works. [Note this is a live part even when not connected]
FRANK from COPAKE, NY
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
6 of 10 peoplefound this instruction helpful.
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infinite switch would not shut off at times.
First shut the power to the stove,then had to slide the stove out so I could get at the back to remove the panel screws.Once you have the back off remove the knob on the front.Under the knob is 2 phillips screws that you need to remove.Next I took the new switch and matched up the wires to the old switch.Reinstall is the reverse.Once the switch is in place you must remove the excess shaft to match the length of the old one.This is done with the use of 2 pliers,you grasp the shaft with both pliers and snap it off where you need it.The kit comes with spacers so you have got to match up the right one so the switch is solid on the shaft.This finishes the project,next turn the power back on and check that all is working ok.Job finished.
Ervin from Milford, DE
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
4 of 9 peoplefound this instruction helpful.
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The small element blew out consequently shorting out the infinite switch.
The very first thing we did was turned the circuit breaker off and unplugged the range. My husband removed the back panel and unplugged the switch. Drew a diaghram of the color coded wires. When we received the new one he broke the extension bar off to fit the knob, plugged it in and we were back in business. It was very easy for my husband as he is a mechanic (millwright). However, if you are mechanically inclined it is an easy fix.
Susan from Bend, OR
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
2 of 6 peoplefound this instruction helpful.
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Burner only worked on High and very low temperature setting.
Your "virtual repairman" was fantastic. I would have purchased the wrong part without trhe diagnostic service. It said that 53% of the time the infinite switch was the problem. In my case it was 100%. Why I put up with this problem for 6 years I will never know.
Repair job was easy but longer than the 15 minutes that it said it would take.
William from Duvall, WA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
1 of 5 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
15 Reviews
2.5
Filter By Rating:
5 Stars
3
4 Stars
1
3 Stars
2
2 Stars
3
1 Star
6
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Alan R - May 21, 2021
Verified Purchase
Easy repair
Receivid the psrt in a couple days and by reading instructions made it a easy fix.
★★★★★
★★★★★
Martha R - May 16, 2020
Verified Purchase
Wrong part
The part I received didn’t match the one on your website. Had to call an electrician to put it in. Cost me more money. Not happy.
★★★★★
★★★★★
Richard W - April 14, 2020
Verified Purchase
Worked but ...
Got things figured out but the directions were terrible. The connections for the new switch are not in the same location as the old switch.
★★★★★
★★★★★
Robert C - November 15, 2018
Verified Purchase
Good Part, Works fine, hard to Install.
Paperwork provided was unreadable and confusing. Diagrams and color coded wires didn't match. A number of adapters was provided for mounting and knob installation. Had to try the various options one at a time till I found one that actually worked and fit. 20 minute job took
all afternoon. Next time, I think I'll just skip the aggravation and buy a new stove !
★★★★★
★★★★★
Gaston G - November 12, 2018
Verified Purchase
The switch was for a GE stove
The part was easy to connect for the electrical aspect, but the knob was not perfectly fitting, I install it as recommended and so far it is working, even if it is loose on the shaft. In case of problem I can manage to solidi it.
I'm pleased with the stove back in good condition.
Regards
Gaston Gagnon
★★★★★
★★★★★
Claire K - October 19, 2018
Verified Purchase
Instructions did not match part
Instruction did no match part so we had to guess on how to put it together.
★★★★★
★★★★★
Henry H - September 22, 2018
Verified Purchase
Lousy directions
Couldn’t figure out how to wire since directions didn’t match the new part. Winged it and blew out the breaker switch and ruined our transfer switch! Total repair for that will be $1500+! Should have bought a new stove!
★★★★★
★★★★★
Nancy W - September 4, 2018
Verified Purchase
Exactly the correct part!
My stove is back in business!
★★★★★
★★★★★
Keidth M - September 1, 2018
Verified Purchase
Not easy to install
The part was not what I expected. The connection points of the broken switch did not match and the instructions included were not clear. Part points of contact to be attached based on the instructions included did not match, I.e., P1 to be placed on H2. Some of the points in the instructions had to be researched and tested. I had to contact a professional who was even unclear as to the connection points. Finally, he resolved the confusion and it works fine. Had to pay for the repairman, but wanted to be safe.
★★★★★
★★★★★
Dave S - July 31, 2018
Verified Purchase
wrong part
The part that was in the package was not the part described in the instruction sheet. I ordered an OEM part from the manufacturer.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS16216966
Manufacturer Part Number: WB21X36771
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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