The drum support roller (Dryer Drum Support Roller, Drum Roller and Washer Assembly) holds the drum in the proper position while it spins on the support wheels. This part rotates on the roller shaft which is attached to the rear bulkhead. This part should be replaced whenever it does not rotate easily on the roller shaft. If you’re noticing a thump, scrape, or squeal while your drum is spinning, it may be your drum support rollers. Take a look at your existing drum rollers; if one or both of them are worn or broken, you’ll need to replace them. The drum support roller is subject to constant wearing when your dryer is in use, which causes them to break down over time. This part features 1 roller and 2 small washers, and measures approximately 3 inches in diameter. It is constructed with a combination of plastic, metal and rubber. This model comes in black/beige.
Repair Tip: Most dryers use two drum rollers; it is recommended to change both at once as they often wear at a similar rate. Check the surrounding parts before ordering this part, such as the roller shaft and front glide kit. These parts are often purchased together.
Replacing your Maytag Dryer Drum Support Roller Kit
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Gary G - February 21, 2024
Verified Purchase
All good
easy ordering delivery as expected. Will use site again when I need a part.
★★★★★
★★★★★
Gerri G - February 10, 2024
Verified Purchase
Fast delivery - part new as expected
Part came quickly. Exactly as shown in the ad.
★★★★★
★★★★★
Lloyd G - January 18, 2024
Verified Purchase
Slow shipping
I eventually got the part about a week later after paying for 3 day shipping.
★★★★★
★★★★★
John A - November 17, 2023
Verified Purchase
Parts were exact
Shipped quickly and fit perfectly and back to working very quickly
★★★★★
★★★★★
Clayton V - October 30, 2023
Verified Purchase
Roller worked great
The part fit perfectly and the installation was straightforward. The video helped figure out where the belt needed to go and how to route it around the idler roller. Excellent repair.
★★★★★
★★★★★
Christine C - September 10, 2023
Verified Purchase
Worked perfectly!
No problems at all with install. Machine is working again!! Thank you!
★★★★★
★★★★★
Cecil W - July 8, 2023
Verified Purchase
Worked as expected
The parts came fast and worked great.
★★★★★
★★★★★
Dawn G - May 14, 2023
Verified Purchase
Easy repair
My 25+year dryer needed new rollers. Great price.
★★★★★
★★★★★
Georgia S - May 3, 2023
Verified Purchase
Great Parts..Stopped the noise…
Parts as described, arrived quickly, solved the noise problem.
★★★★★
★★★★★
Tricia O - September 21, 2022
Verified Purchase
worked perfect
fairly easy to install, and this is the first time i have ever worked on a dryer
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Customer Repair Stories
Average Repair Rating: 2.9 / 5.0, 242 reviews.
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Very Loud Squeaking / Clothing having rips
The support rollers were fried, literally. I'm honestly surprised they held on. Let's just say that the "roller" part wasn't even attached to the support wheel... That bad. Because there wasn't much support there is a small tear in the metal on the back drum. The felt seal for the drum had basically been worn down to pieces. So I order tw
... Read moreo drum support rollers, two roller shafts, a new drum felt seal, and a new rib belt.
After the repair, no more squeaking, literally a huge difference, and because of there's plenty of support now for the drum, there isn't any clothes being torn. If it weren't for the videos and the parts, we would of spent hundreds of dollars on a new dryer. Instead we spent just over $100 and now our dryer is quiet and operating better than when we got it.
These were changed proactively while I had the dryer apart to replace the motor.
I removed the control panel and front panel, then the brace holding in the drum. Then the drum came out easily.
Replacing the rollers is easy, use circlip pliers to remove the old circlips, replace the rollers, and reinstall the circlips.
After removing the idler pulley by removing one bolt and the spring, I replace
... Read mored the idler roller, again with the circlip pliers. Then the idler arm bolts back to the motor mount, and the spring is replaced.
Reinstalling is easy - place the drum, have someone support it while you install the drum brace, then replace the front panel, then the control panel.
There are several parts that will cause the dryer to squeak, drum roller, idler pully and the drum slides. To start, remove the door and the two opposite screws. Pull the front cover down and remove, no screws to remove, this is a snaped on piece. Next, remove the two screws holding the dryer top bracket and lift the top. Take drum su
... Read morepport by removing the screws and then remove the belt from the motor and remove the drum. The hardest part was removing the C clips from the roller axle even with the snap ring pliers. Replace the drum rollers and reverse the process to re-assemble. Of course, the rollers weren't the problem even though they were worn out from 20 years of service. I ended up replacing the idler pully and and the idler pully support arm. If I had all of the parts prior to starting, the total time would have been about an hour. I did watch several YouTube videos before attempting the repair. That helped me understand the "how" and made it easy once I started the repair.
Did an internet search for parts for my older Maytag dryer. Landed on PartSelect and man I am glad I did! Entered my model number and boom! Complete schematics on the dryer, with part numbers. Also have diagnostic questions to point you in the right direction. Figured out what parts I needed, ordered via phone. Fantastic customer service.
... Read more PartSelect also has excellent installation videos you can watch to assist. Took me a little over an hour to open up the dryer, replace the drum rollers, drum belt, idler roller and both front and rear felt seals. Buttoned dryer back up, hit the run switch and it purs like brand new. I cannot recommend PartSelect to highly. Great company, great customer service, quick shipping.
This is the dryer of a 28 year old Maytag laundry pair. I had replaced the glide kit 8-10 years before. Did them again because they were worn in half again but this time I added the 2 roller kits and the belt, really just guessing. I was surprised how full of dust and lint the inside was, especially the blower fan blades. I ordered the sc
... Read morerew because the belt idler pulley assembly was very wobbly and I hoped that was the screw anchoring it to the motor housing was the problem but it wasn't. Turns out the threaded hole in the housing was stripped, due I guess to years of vibration. It was too tight to get a tap and dye in there so I drilled the hole out and replaced the screw with a bolt and nut and lock washer. Before drilling it out I tried a few strands of wire and JB Weld, like the trick with stripped wood holes where you break off toothpicks in the hole and fill with wood glue. But that stripped out too so I drilled and used the bolt. Turned out I didn't need that $7 screw. Probably should have known comparing it to the old one which looked the same after I cleaned it. Anyway, it sounds fine again.
1)Unplug dryer, 2)remove front door assembly, 3)remove the blower tumbler front, 4)disconnect belt, 5)eased out tumbler, 6) replace parts, 7)assembled in reverse order, 8) finally test operative. Wife rewarded me with peanut butter an jelly sandwich.
Dryer emitted a squeaky noise every time it started
We inherited this dryer three years ago upon purchasing our current house. At that time I found this website to purchase and install a couple of the baffles that were missing. This time, I checked the troubleshooting for my current problem and ordered all of the parts I felt I needed to resolve the problem. Once I received the parts, I
... Read more followed the great how-to videos by Steve to disassemble the front of the dryer and remove the drum. I could not get to the repairs right away since the interior of the dryer was quite dirty and I took a lot of time to clean it out. Once I got to removing and replacing the drum rollers, idler pulley, rear drum felt shaft, and drum belt, everything went smoothly and was just as easy as Steve described in the videos. If I didn't have such a dirty machine interior, removing the old parts and installing the new parts would have taken less than an hour. I had to hold off on installing the front glide kit and front drum felt seal since I forgot to order two of each (I'll install these at a later date. I proceeded to putting everything back together and testing the dryer. The dryer now runs quietly and works great.
I followed all of the instructional videos and things went very smoothly. Easy to follow. I replaced several other parts to avoid having to do other repairs later. I hope this should get us another 20+ years from this dryer.
I followed the instructional video provided on the PartSelect website almost entirely. A couple of things I did that weren't covered in the video: The retaining ring that keeps the drum support roller in place did not retain its shape well after I removed it, so I took a pair of needle-nose pliers and reshaped it a bit before puttin
... Read moreg it back on. Also, after replacing the drum support roller, when I went to put the belt back on, I pulled a panel off the back of the dryer -- this gave me direct access to the idler pulley, making it much easier to loop the belt back through.
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32 questions answered by our experts.
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Dale
July 20, 2017
When I put clothes in my dryer and turn it on, it is making a loud clunking noise like I have a pair of shoes inside. I’m also getting black marks on the clothes that I don’t think are coming from the washer. What could be the problem(s)?
Hello Dale. We can address both your problems! The thumping sound is most commonly caused by a drum roller that is failing 12001541. A failing drum roller teamed with a worn seal WP33001807 is most likely the reason your clothes are getting marked. If the seal is worn it will cause the clothes to catch on the gap where the seal is located, this could snag them and create black marks. Good luck with this repair!
51 people found this helpful.
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Paul
July 20, 2017
From what I read on your site it sounds like I need to replace my supports. The problem is a loud squeaking noise during cycle. Does that sound right? I don’t want to buy 2 of these without knowing for sure. What else would you recommend checking at the same time? My wife wants the noise gone.
Hi Paul, thanks for getting in touch. You did find the right roller for your model, it is 12001541 and you will need two of them for this repair. We also recommend checking your felt seals to make sure they are sturdy and in place, and that your idler pulley is in a good working condition. These are all the most common reasons a dryer would be squeaky during cycle.
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Robert
February 19, 2018
So my dryer started making a screeching load sound after a minute when starting.We had this dryer for a 8+years with no other issues. Hope you can help. Thank you! Rob
For model number MDE4916AYW
Hi Robert, Thank you for the question. The noise could be caused by a few things. I suggest checking for wear on the Belt,PartSelect Number PS11741110. The drum support rollers, PartSelect Number PS1570070. The drum glides, PartSelect Number PS1804752. The Drum Felt Seal, Dryer Drum Felt Seal or the Idler Pulley, PartSelect Number PS11743032. All these parts have videos on our site on how to install them. It will show how to take the appliance apart to get to them as well. Only way to know for sure is to take a look at the parts to see what one needs to be replaced. Hope this helps!
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Kay
July 20, 2017
When should I replace the drum rollers, what should I be looking for? And will I need lubricant for the shaft? If so what do you recommend?
Hi Kay, great question. If your rollers are already making noise during cycle they should be replaced, if not you should be looking for flat spots as a sign of wear. Also, you will not need to lubricate the shaft, it should all fit together without it. I hope this helps.
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Laura
October 29, 2017
My dryer is making a very high pitched whining noise, no all the time but is very loud squeaking when it occurs
For model number MGDE251YL0
Hi Laura, Thank you for the question.Unfortunately the noise can be caused by a few things.You may need to take the appliance apart to confirm what part is needed. First you can check the Dryer Drum Seal with Adhesive on the front of the drum., It can wear down and rub and cause the squeaking.This seal is also located on the back of the drum. You can also check the Drum Support Rollers and the shaft that holds the rollers.The drive belt can also cause the squeaking once it starts to wear or if the Idler Pulley with Bracket needs to be replaced. Hope this helps!
What size snap ring pliers do i need to replace the drum rollers?
Hello Gwenyth, thank you for contacting us. We have a how to video that shows how to install it with the proper tools needed. You can follow the link below, hope this helps!
https://www.partselect.com/PS1570070-Whirlpool-12001541-Drum-Support-Roller-Kit.htm#RepairVideo
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Aana
January 9, 2019
They told me i need it the rollers for my 3.5 cu. Ft. Compact dryer i been searching all day since morning they told me my dryer doesn’t have rollers i call someone to tell me what was wrong with it and I did what they told me do. I don't have another 55 dollars for them just to tell me what is wrong. With it can you help me out my dryer will start working for about a minute start rattling with a noise it sounds like it get heavy and turns off they told me it was the rollers the serial number it got erased so I don't know the date is 17/14
For model number MCSDRY35W
Hi Aana,
Thank you for your question. If you are hearing a rattling noise in the dryer it could be the rollers, but it could also be a loose belt causing the noise as well. You will need to inspect the parts to see which ones are causing the issue. If the dryer is setting off too soon, it may be the thermostats in the dryer. You will need to test the parts with a multimeter to see if they are working correctly. I hope this helps. Thank you and have a great day!
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Jommy
September 23, 2017
Does this come with a snap ring as well?
For model number LDE8604ACE
Hi Jommy,
Thank you for your question. This drum support roller kit includes one drum roller and two bearings/washers. Good luck with your repair.
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Bruce
March 27, 2019
Are diagram no’s 19 & 22 the same washers as in the drum support roller kit, #21?
For model number LDE7304ACE
Hello Bruce, Thank you for the question. Yes, the Washers #19 and #22 are the same washer. Thank you for your inquiry, good luck with this repair!
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Jay
January 1, 2018
Our dryer vibrates quite a bit - it started just after my wife washed the dog toys and bed before we brought home our new dog. Would replacing the drum support rollers likely fix this?
For model number LDG8424AAE
Hi Jay, Thank you for the question. I suggest checking the belt to make sure it did not slip off the pulley. You can also check the rollers to see if they were damaged while you are down there. You can check the felt seals on the front and back of the appliance for wear. The only way to know what the cause of the vibrating is to open up the cabinet to check the parts. Hope this helps!
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