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October 8, 2019
I have a Whirlpool model number ed5ltaxvl01 refrigerator/freezer. My auger motor went out so i purchased another one to replace it. It lasted about a month then it went out. Rust appeared where the shaft goes into the motor so i believe that moister is getting to the motor and shorting it out. In order to replace the shaft seal i need to remove the ice bin and container. Problem. . . While the refrigerator was still under warrantee the release mechanism to remove the ice bin failed. After contacting Whirlpool they sent out a technician to make the necessary repair. The repair did allow us to remove the ice bin but it just didn’t feel quite right in the procedure. The repair was temporary and was again inoperative within a few operations. The release operating mechanism fell out and there is no way to disengage the bin & container that is required in order to get to the seal. Any logical ideas?
For model number ED5LTAXVL01
Hi Jim, thank you for your question. It sounds like you might have to replace the parts if the repair did not fix the issue. I hope that helps. Good luck with your repair.