Average Repair Rating: 4.4 / 5.0, 1 reviews.
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Ice Would Not Dispence
Took the ice storage bin out. Took the unit apart,and disamble the augar unit. Ordered parts from manufacture, which arrived in two days. As soon as I got the parts, I reassambled it. Work perfect. Good job!
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3 questions answered by our experts.
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Brian
July 31, 2017
My ice maker isn't dispensing or crushing ice. I reviewed some of the videos on this site and it seems to be related to the drive blade and/or the ice auger. The auger rotates freely through the blade. Is the blade stripped? The auger is tube shaped and smooth- how is the blade to stay in place? Thanks
For model number PHS69EJSS2
Hi Brian,
Thank you for your question. If you physically see that your blades will not move when crushing/dispensing ice, then I would say yes that could be your problem. However it might be more along the lines of your Crushed/Cubed Ice Solenoid, part number: PS8691994. This part actually allows cubed or crushed ice to be dispensed on demand. You should be able to test this part with a multi-meter to see if it is malfunctioning or not.
I hope this helps!
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Gene
November 28, 2018
My auger broke and i need a replacement mine is plastic, will metal one fit and work, will auger for Hotpoint or GE work?
For model number HSS25GFPAWW
Hello Gene, thank you for your question. The ice bucket auger for your unit is part number PS964350. Please enter the part number into the site for current price and availability. There is also an installation video to help you with the repair. Good luck with your repair!
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Sharron
October 30, 2019
My fridge will only dispense crushed ice no matter which button you push. Is the auger needing to be replaced?
For model number FRS3HR5JW0
Hello Sharron, Thank you for the question. This sounds like a defective Ice Solenoid, PartSelect Number PS8691995. This parts makes the bin dispense crushed or cubed ice. Hope this helps!
