Once a glass is pressed against the actuator pad it will cause the dispenser to deliver ice or water when activated.
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Troubleshooting
This part fixes the following symptoms:
Not dispensing water
This part works with the following products:
Refrigerator.
This part works with the following products:
Frigidaire, Kenmore, Electrolux.
Part# 241685703 replaces these:
AP3963432, 1195920, 241685703, 5304433613
Customer Reviews
Average Rating:
★★★★★
★★★★★
18 Reviews
4.9
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★★★★★
★★★★★
Adam M - June 29, 2023
Verified Purchase
Perfect fit
Was a little hard to replace but everything worked out fine. Perfect fit and works great
★★★★★
★★★★★
Karl S - February 10, 2022
Verified Purchase
Water dispenser actuator
Part came fast. Video on website was very helpful. DIY wins again!
★★★★★
★★★★★
Anthony R - October 24, 2021
Verified Purchase
Easy repair, part exactly as described
Part was exactly as described and the right part I needed. Repair was simple and easy. I give it 4 stars only because how expensive it is. Cheaper than a new fridge I guess.
★★★★★
★★★★★
Tammy S - October 4, 2020
Verified Purchase
Easy repair and it work great!
The part is an exact match and replacing it wasnt difficult at all. Now my water dispenser works like a charm and I saved a ton of money doing it myself. Thank you Part Select!
★★★★★
★★★★★
JASON E - July 15, 2020
Verified Purchase
Great part!
fast shipping, fairly easy to install, take ya time !
Like new again.
I wouldn't go after market/reproduction on these parts stick with OEM.
★★★★★
★★★★★
Phillip H - July 13, 2020
Verified Purchase
Great part worked as expected
review all tips and online instructions before you start. pretty straight forward. use of wire to guide insertion of water line back into place was a big help.
★★★★★
★★★★★
Richard J - January 28, 2020
Verified Purchase
Prompt delivery and East install
The part was exactly what was needed and in new condition and packaging.
★★★★★
★★★★★
Thomas M - December 15, 2019
Verified Purchase
Relatively simple/easy installaion
It is a relatively easy install, however, it has a couple of steps that can ruin your experience if you aren't careful. If the water supply line is such that you cannot get access to the screws that lock-in the actuator, then you have to make a tough decision either to stop and call in another party to be responsible for the disassembly, repair and then reassembly...or, take your chances. second is to be very careful with power connectors on circuit board. The instructions appear to indicate the ribbon connector actually easily disconnects from the circuit board on the door control end. After that was 'discovered' it all went well.
★★★★★
★★★★★
Brian G - April 12, 2019
Verified Purchase
Awesome Part!!
The part I ordered worked perfect!! Very easy to install. Thank you so much Partselect!!
★★★★★
★★★★★
Sean S - April 11, 2019
Verified Purchase
Easy Repair, Great Part
The part was back-ordered, but eventually showed and did the job.
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Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 58 reviews.
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The paddle that dispenses water snapped
The part was easy to find on the site, instructions were right on and it only took 25 minutes to accomplish with just a screw driver and a pair of pliers.
Armando from Cumming, GA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
6 of 8 peoplefound this instruction helpful.
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Broken actuator
Read the other stories which were really helpful. It is a fairly simple project as long as you don't disconnect the water line as others said. I had a somewhat difficult time getting the ears of the actuator in the slots but eventually went right in.
Alan from Tucson, AZ
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
0 of 1 peoplefound this instruction helpful.
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Actuator broken
Unplug the refrigerator, and pull it out of its place. 1) Push out the drip tray. 2) Remove three bottom screws from cover. 3) Unclip top part of cover, and pull it out. Be careful with the ribbon from the ribbon harness connected to the power board. Use scotch tape to secure to back of cover. 4)Remove three screws fro
... Read morem module dispenser. Slightly pull out dispenser. 5)Remove broken water actuator.Two screws hold it in place to spring actuator.Unclip power end. 6)Install new water acutator. 7)If you can , do not pull out the water tube from the dispenser. If it gets pulled out, use barbecue stick to guide it in the hole, and a long nose plier. 8)Put back the three screws. 9)Snap cover in place and secure with three screws. 10)Put back drip tray.
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Nes from San Jacinto, CA
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
0 of 1 peoplefound this instruction helpful.
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Broken Actuator
Followed other listed do's and don't. Removed the assembly from the door, which made changeing the actuator easy. The hard part was getting the hose back in. My son came up with the idea of while one person holds the assembly in place while the other inserts a rod which we used a drill of a size that could be inserted backwards from th
... Read moree under side and inserted into the water tube and then pulled thru and down insert. Note: must be a size which when inserted will hold to pull hose thru. Worked for us.
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James from Lakeville, MA
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
0 of 1 peoplefound this instruction helpful.
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Replaced a broken water actuator lever
Removed the face cover. Very important to pull it out from the bottom first and then slide upward. I broke the two small hooks on the top that help hold the face plate nice and flush to the refrigerator door. Replacing the lever was fairly easy but getting the hose back into to recepticle hole was a challange. After a few attempts I r
... Read moreealized I needed to remove the circuit board so I could physically push the hose down into the hole. After that I had to wait about 5 minutes for the unit to reset itself. Not a difficult replacement but need some patience.
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William from Oxford, MI
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
0 of 1 peoplefound this instruction helpful.
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actuator was easy to install. the problem was reconnecting the water supply line to the frame. a friend with small hands was a great help.
removed water tray then pushed up on face cover, three screws on bottom of frame allowed removal by tilting down and gently pulling unit out,being careful not to pull ribbon strip out of face plate. you then could see the two screws covering the acuator pivot pins, remove them and unplug actuator from board. install new actuator and plug
... Read moreit into the board you will then have to put the water supply line back in the frame hole which gave me the only difficulty take a few deep breaths and a little time and it can be done. push the frame into place replace the three screws then the face plate,water tray and finally plug the refrigerator back in. mission acomplished.
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Rosemary from Palm Beach Shores, FL
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
1 of 2 peoplefound this instruction helpful.
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Water dispenser actuator broke
Followed instructions on the website. Only difference is I did remove the water tube because I found it easier to fix the problem. Replacing the tube was a little tricky, but I shoved an inch or so more tubing from the bottom of the freezer door and that was enough to make the job much easier. I also used some string to pull the wire thr
... Read moreough the backing and that made the threading of the wire much easier. All in all a fairly easy fix.
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Robert from Kingwood, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
0 of 1 peoplefound this instruction helpful.
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Broken water dispenser
I can't believe how easy it was to repair the broken part on the fridge. It was broken for two month, until I decided to look into ordering the part, that led into checking out to see if I could do it myself. I didn't ask my husband for help (well I hardly do). I'm a handy woman.
Thanks for the great service. I had the part
... Read morein two days, and installed it immediate.
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Adriez from Granada Hills, CA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
0 of 2 peoplefound this instruction helpful.
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broken water despensing tab
I felt that a beginner could make a repair of this nature. The part arrived in 2 days. I will use PartSelect on all of my future repairs.
GARY from BONITA SPRINGS, FL
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
0 of 1 peoplefound this instruction helpful.
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broken water dispenser actuator
Just followed the instructions on your site. Remove the water tray, bezel and face plate (being careful with the wires) unscrewed the tab holding the actuator in removed it and slipped the new one in place.
robert from la Plata, MD
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
0 of 2 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
12 questions answered by our experts.
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Sue
August 21, 2017
How do you get the ribbon cable to stay in place?
For model number 241685703
Hi Sue,
Thank you for your inquiry. Here is repair story from our website that refers to the ribbon cable. Unplugged refrigerator. Pull forward on tray at bottom of water & ice dispenser to remove it. Remove three screws. Push up and then pull out to remove black cover around dispensers. Be careful not to break ribbon cable. Pulled ribbon cable from green circuit card on the cover. Set the cover aside. Removed green circuit card from refigerator (six small screws). Had to unplug two wires to do this. Set this aside. Make sure you remember which connector each wire goes in for re-assembly. I ended up removing the entire assembly, it was easier to work on. There were a couple more screws to remove and then you can carefully pull the entire assembly down and toward you to remove it. This meant removing the water supply line from the dispenser. Pushed up on the water supply line with needle nose pliers to "unstick" it and make it easier to pull out. Used needle nose pliers to unplug wires from broken actuator from the circuit card. Make sure to unplug the correct one. Unscrewed the two screws that held the metal plates thet held the actuator in place. Cut the wires to make it easier to remove the broken actuator and pull the wires through Installed the new actuator and screws. Routed the wire through and plugged it in to the circuit card. Now the hardest part, and I would not have figured it out without a tip from this website. There was no slack in the water line and it was impossible to push the end of it back into the hole in the dispenser assembly. Open the refrigerator doors and remove the black cover at the bottom. The water line goes up through the freezer door from the bottom. It was easy to push an inch or two of slack up through the door. Then I could grab the water line and insert it in the hole in the dispenser. Re-connect the wires that were disconnected and replace the assembly in the freezer door. You can pull slack in the water supply line back down fr
8 people found this helpful.
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ROGER PELLETIER
December 17, 2018
How do i install my water dispenser actuator.
For model number PLHS269ZDBB
Hi Roger,
Thank you for your question. Here is a repair story from our website that you may reference on how to install the water dispenser actuator, "1. Took off the outer cover and water drip tray.
2. Took off the outer circuit board (DID NOT DISCONNECT it)
3. Disconnected the black paddle holder, but DID NOT DISCONNECT the water tube.
4. As I did not disconnect the water tube I had to very slightly east it PARTIALLY out.
5. There are two screws that hold the sides of the paddle legs in. To rempve these screws I used a phillips screwdriver.
6. After removing these two screws you can remove the broken water actuator.
7. There is a small plastic aligning tip on the left hand side wher the metal covers sit on the actuator fiengers. NOTE THIS NEEDS TO BE REMOVED as I could not get the left actuator fienger to pop over it. I removed it with a needle nose pliers. After removing the tip the actuator poped right into its slot.
8. You cannot hold the two screws and the covers so I used a little piece of chewing gum to hold the cover to the screw and the screw to the screwdriver. It worked great.
9. Then I put the unit back together in reverse order... it functioned better than before." I hope this helps. Thank you and have a great day!
3 people found this helpful.
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ALLAN
January 10, 2019
What is the removal and reinstallation procedures to replace this part.Thank, you
For model number PLHS269ZDB3
Hello Allan, Thank you for the question. Here is a repair story from a previous customer that may help. "Unplugged refrigerator. Pull forward on tray at bottom of water & ice dispenser to remove it. Remove three screws. Push up and then pull out to remove black cover around dispensers. Be careful not to break ribbon cable. Pulled ribbon cable from green circuit card on the cover. Set the cover aside. Removed green circuit card from refigerator (six small screws). Had to unplug two wires to do this. Set this aside. Make sure you remember which connector each wire goes in for re-assembly. I ended up removing the entire assembly, it was easier to work on. There were a couple more screws to remove and then you can carefully pull the entire assembly down and toward you to remove it. This meant removing the water supply line from the dispenser. Pushed up on the water supply line with needle nose pliers to "unstick" it and make it easier to pull out. Used needle nose pliers to unplug wires from broken actuator from the circuit card. Make sure to unplug the correct one. Unscrewed the two screws that held the metal plates thet held the actuator in place. Cut the wires to make it easier to remove the broken actuator and pull the wires through Installed the new actuator and screws. Routed the wire through and plugged it in to the circuit card. Now the hardest part, and I would not have figured it out without a tip from this website. There was no slack in the water line and it was impossible to push the end of it back into the hole in the dispenser assembly. Open the refrigerator doors and remove the black cover at the bottom. The water line goes up through the freezer door from the bottom. It was easy to push an inch or two of slack up through the door. Then I could grab the water line and insert it in the hole in the dispenser. Re-connect the wires that were disconnected and replace the assembly in the freezer door. You can pull slack in the water supply line back down from the bottom if needed. Replace the screws that hold the dispenser assembly in place. Replace the circuit card. Then I had to push the ribbon cable back into the slot in the circuit card in the cover. I had to remove the circuit card from the cover to get at the slot. Push the cable into the slot and re-install the circuit card in the cover. I needed to have my son help me here as a second set of hands was needed, the ribbon cable is short. Replace the cover, be careful not to damage the ribbon cable. Install the three screws and snap the boittom tray back in place. Re-install the black cover at the bottom. Works great." Hope this helps!
2 people found this helpful.
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Mark
January 2, 2020
My Kenmore refrigerator stopped dispensing water after simply sliding the unit out to complete painting the wall. I checked all the lines for kinks, none detected, I can remove the waterline at the bottom of the front panel and have water flow when the door actuator is depressed however, no water appears to be traveling up the waterline to the door?
For model number 2535629340P
Hi Mark,
Thank you for your question. If your refrigerator is not dispensing water, there are some parts that you will need to check to see which one is causing the issue. You will need to check the water dispenser actuator, the water inlet valve, the ribbon cable harness, the water filter base and the micro switch. We hope this helps. Thank you and have a great day!
1 person found this helpful.
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Dennis
April 7, 2018
Not getting any water to ice maker or door, purchased water dispenser actuator however this is not the problem, maybe a pump?
For model number FRS23H7CSB2
Hello Dennis, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: water inlet valve, water tubes (make sure they are not cracked or frozen), water filter, micro switch, and the dispenser power board. You can test the parts with a multimeter. Hope this helps!
1 person found this helpful.
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LESLIE
November 14, 2018
Water leaks from the dispenser all the time and runs down the front of the frig
For model number FSC23F7DSB3
Hello Leslie, Thank you for the question. To fix the leaking dispenser, the Tubing will need to be replaced, PartSelect Number PS429430. Previous customers with this issue have also replaced the tubing. Hope this helps, good luck with this repair!
My water dispenser is working but is dripping when not engaged. What could be causing this.
For model number FRS6L9EFSS0
Hi Tamara, thank you for your inquiry. You may need to check the dispenser micro switch, part number PS12724042, to fix the issue. We hope this solves your problem!
When i went to put ribbon back, it wouldn't go back in board so i took off the 4 screws and was able to put ribbon cord back in. Reassembled and plugged back in... 3 beeps and none of controls work. what did i do wrong?
Hello Ralph, thank you for contacting us. You may need to take it apart and reinstall it to make sure it was done correctly. We have a link you can follow that has another customer going through the steps and process of installing this part. You can follow the link below, hope this helps!
https://www.partselect.com/PS1526418-Frigidaire-241685703-Water-Dispenser-Actuator.htm#Instructions
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Todd
February 15, 2024
Will this work in my model? It looks identical to part 241685705.
For model number 25344393403
Hi Todd, thank you for the question. We have researched and found that the water dispenser actuator, part number PS1526418, fits your model. We hope that helps!
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Diane
August 25, 2017
My model number does not have a number behind it such as 3 or 5 but when i try to order a number is added. Will this effect the part fitting and working properly?
For model number PHSC39EESS
Hello Diane, thank you for contacting us. Yes, that would be the correct part for your model. Hope this helps!
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