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630 of 669 people found this instruction helpful
Parts Used:
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Socket set
Customer: Paul from Carneys Point, NJ
One of eight clips broke off of the agitator assy allowing the assembly to come lose on heavy loads.
I replaced the coupling by only having to remove one bolt with a socket wrench. Once replaced I installed the new assy over the coupling making sure ro align the splines then pushing down until the assy snapped into place. Easy.
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236 of 249 people found this instruction helpful
Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Socket set
Customer: molly from laguna niguel, CA
Broken dampening strap and loose agitator
first remove the front washer cover by finding the two pressure clips that hold it to the top lid. gently push the putty knife into the clips one at a time. this will raise and separate them from the front panel. the panel will tilt forward and u can now remove it from the bottom clips by sliding it up and out. to open the top cover u remove the two 1/4 in screws on the sides of the front panel and lift the top. make sure to secure it in place or unplug the single electrical connection at the rear and remove the whole top from the clips, its really simple and the most convenient mehtod. to remove the straps u can now get to all four without much interference. there are two size screw heads so make sure u have a nut driver or small socket set. after changing the straps i went to change the agitator coupling. the agitator pulled directly up without a problem. just put your two hands under and pull straight up with one good jolt. the plastic coupler has one bolt in the middle that came out easily with a small socket set. my problem arose when the plastic coupler would not come off the metal shaft. after a short time of pulling and prying i finally decided to cut it off. using a small hacksaw and taking my time i put two cuts into the coupler. they were on opposite sides and where vertical, running along the steel shaft. i could now split it in two and it came off very easily and quickly. now when putting on the new one make sure the splines line up. push as far down as u can then use the center bolt to seat the gear all the way down. the agitator also has to be lined up just right. it also has splines on the interior that allow it to line up with the coupler and merely push down until it reseats itself in place. replace the top of the washer and then the front panel. don't forget to rebolt the top panel to the frame. push the front panel in until it snaps into place. full replacement time was about 40 minutes and actually not bad with the right tools.
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221 of 251 people found this instruction helpful
Parts Used:
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Socket set
Customer: Mark from Lexington, KY
Agitator would not move during wash cycle
I placed both hands under the agitator 180 degrees apart, gave a quick jerk, and seperated the agitator from the coupling. With the agitator removed, use a socket and ratchet to remove the bolt holding the coupling to the spline. Remove the old coupling and slide the new one over the spline. Lightly tap on the coupling if necessary. Insert the bolt with the ratchet and slide the agitator back over the coupling and you are done.
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186 of 222 people found this instruction helpful
Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: More than 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Socket set
Customer: Wayne from Saint Augustine, FL
Tub seal leaked, rusted the transmission bearing which locked up
I followed the instructions in the GE Consumer Service Training Technician Manual Pub. No. 31-10008.
I also power washed the basket and tub before reassembly.
The tub seal comes with the transmission and brake assembly so it's not necessary to order another seal.
The agitator coupling kit contains a redesigned coupler and longer screw with new o-ring.
I bought the hub nut, split ring, tub bearing, agitator coupling kit and washer hub because these are all the parts that go on the transmission shaft. I felt it was best to spend a few dollars more to replace every part involved with the spin and agitation of the washer.
I used the channel lock and a hammer with a shortened handle to remove and replace the hub nut. Use caution as the nut is aluminum.
The entire job took 5 hours.
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160 of 188 people found this instruction helpful
Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Wrench (Adjustable)
Customer: Amy from Falling Waters WV, WV
The metal shaft of the agitator stripped the plastic coupling inside so I decided to replace the entire agitator assembly.
I installed the coupler and tightened the bolt with an adjustable wrench. Then I aligned the agitator and snapped it onto the coupler. Then I snapped the fabric softener dispenser onto the agitator. All of this took less than 3 minutes and that includes putting the wrench back into the tool box.
I pulled the agitator off of the coupler and out of the machine. I moved the coupler in circles by hand to check to see if it was working properly. It wasn't. I got an adjustable wrench and removerd the bolt that held the coupler on. I pulled the coupler out of the wash basin and examined it. I saw that it was stripped out and I new I had to get a new one. I first called my local sears store to see if I could get the parts. First I spent about 20 minutes tied up in their phone system and then when I finally got to speak to an actual person they didn't have a clue. Then somehow I got transferred to the Sears 1-800- phone number and spent about 20 minutes talking with a parts person. Meanwhile I checked out partsselect.com while I was speaking with the Sears rep. It turns out that Sears wanted about $25 more for the parts than parts select and I was only placing a $50 order. When I brought this to the attention of the sales rep. they replied that they were shipping only GE repair parts. Big Deal. The parts that I got from parts select were the exact parts that I took out of the washer. Ordering online was very easy and convenient and I wasn't overcharged for shipping. The repair took less than 3 minutes and everything works like new. Thank you parts select.
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120 of 139 people found this instruction helpful
Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: James from Rineyville, KY
Agitator would not turn during wash cycle
First raise the lid on the washer then remove the agitator by placing hands under the agitator 180 degrees apart and pulling up. Pulling up one side and then the other until the agiator lifts up and off. Mine was stuck tight so I had to really work it back and forth to get it loose. Be careful while lifting on the agitator because when it comes loose it could hit you in the face since you are over it while lifting. Once you get the agitator off use a 7/16 socket and 3/8 rachet and remove the coupling. Place the new coupling on the shaft, making sure to line up the splines on the shaft and the coupling and install the 7/16 bolt and thighten it. Place the agitator on the coupling by lining up the splines and pushing down on the agitator until it seats. Time to repair was 30 minutes.
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55 of 84 people found this instruction helpful
Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Socket set
Customer: Rebecca from Lititz, PA
Agitator was floating up off of base during washing
Removed agitator. Removed small bolt holding mounting device. Removed mounting device. Replaced everything in reverse order with new parts. No problems.
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32 of 34 people found this instruction helpful
Parts Used:
- Agitator Coupling Kit
- Agitator Coupling Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: Jody from Deefield, IL
Agitator was no turning
Repaired Agitator - required to pull from the bottom pulling on one side a little more then the other. Once you got loose it comes right off. Under neith there is a bolt that holds on agitator coupler. remove the bolt with wrench or socket wrench and then the agaitator coupler. Replace with new agitator coupler ,make sure grooves are aligned when putting on the rotor. Tap the top of the agitator coupler lightly until it is completely seated. Put the bolt on with wrench or socket wrench. Put the agitator back on over the agitator coupler and agin make sure grooves are alighned and push down until it feels it is seated. When done, give it a light pull to make sure it is secure and then you are done.
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33 of 43 people found this instruction helpful
Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: Diane from Zebulon, GA
Agitator in washing machine not moving
First, I removed the liquid softner dispenser cup from the agitator. Next I gripped the bottom of the agitator and pulled straight up. This was the most difficult part of the repair. Next, I removed the couplier bolt with the appropriate size socket wrench. And then removed the couplier from the transmission shaft. This exposed the shaft. Upon receipt of parts from Part Select, I proceed to install in the reverse order. I slide the new couplier back onto the transmission shaft. and bolted down with new bolt using the original socket wrench. Next I slide on the new agitator making sure the "tongue and groves" matched. Then I placed the liquid softner cup back onto the new agitator. And with great joy my washer is working once more. Thank you Parts Select.
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31 of 39 people found this instruction helpful
Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Socket set
Customer: John from Savannah, GA
Stripped agitator, would not move during wash cycle
drilled off top plate of agitator to gain access ot bolt, removed bolt, removed agitator, replaced coupler and new bolt, snapped in place new agitator.
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28 of 32 people found this instruction helpful
Parts Used:
Level of Difficulty: Very Difficult
Time to do repair: More than 2 hours
Tools: Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Customer: Michael from Allentown, PA
Bearing above brake plate on transmission unit failed, brske material broken up
First I removed the agitator. The shoulder screw on top of the air bell was almost disintegrated, but after soaking with penetrating oil and a large channel lock pliers I removed the shoulder screw. Next, the air bell required a bearing puller to remove it from the agitator shaft (with force application to the agitator shaft from above). After two days of soaking with penetrating oil, heating with a hot air gun, and countless attempts with a pipe wrench and sledge hammer the 1 11/16 nut was not moving. I drilled down along the flats of the shaft and dug out as much corrosion as I could and filled the cavities with penetrating oil. Next, I drilled down at an angle (so as not to gouge the centering taper of the spinner hub) into the nut in order to relieve some stress - no success. I ended up using a chissel ( blade and flat round ) to break pieces of the nut away which was quite brittle. After removing about 1/8 of the nut's top and tapered portion, it began to turn out with a pipe wrench. Next, the spinner would not lift out off the shaft, so I had to remove the entire tub and transmission assembly (but with the spinner basket attached) as instructed by the paper stored within the control panel. I removed the tub support bracket and motor assembly and the pulley off the transmission (pieces of the brake pad fell out). Using a 2X6 piece of lumber, I fabricated 2 semi circular pieces to fit within the 20 inch diameter of the spinner basket and secured their position with another piece of wood. I attached eye hooks to the wood and with rope,hung the entire assembly over an I beam with the transmission in the 5 gallon bucket and the tub suspended only about an inch above the bucket. I hammered on the agitator shaft until the tub and transmission fell the inch as it separated from the spinner basket. After this, it was just cleaning the areas receiving new parts. I did use a sealant around the new tub seal edges and bottom when assembling. Other than having to tap 1/4- 20 threads in the new transmission brake flange (new part had no threads in the holes) the reassembly went fine. I did have to retighten the new 1 11/16 nut after the first use because the new brake pad really stopped the basket from spinning, but the momentom loosened the nut after 3 loads of wash.
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24 of 31 people found this instruction helpful
Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Socket set
Customer: Eric from Tulsa, OK
Agitator is not moving
We couldnt figure out why our clothes werent getting clean until I took the door magnet off and placed it on the sensor so we could watch the washing machine while it was operating with the lid open. The agitator was not moving at all. I put a rope through the fins of the agitator on 2 sides, and using a board for leverage, it popped right off. I used a socket to remove the coupler screw and put on the new parts. Washer works great now. A very easy repair.
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22 of 27 people found this instruction helpful
Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Customer: Kevin from Dillon, CO
Washer was leaking where the tranmission entered the tub
Based on other research, the location of the leak indicated that the main tub seal needed to be replaced. I took the washer apart before ordering new parts in case I broke other parts in the process and to be sure I could. I ended up having to cut off the Agitator Coupling and really marred up the hub nut. Those were the hardest 2 pieces to remove since they had corroded badly after many years of use. I had to use a pipe wrench and a hammer to remove the hub nut and a hack saw to get the agitator coupling off (air bell).
$68.00 and 2 hours later, the washer no longer leaks.
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19 of 25 people found this instruction helpful
Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Screw drivers
Customer: Michael from Lebanon Junction, KY
Agitator came off of spline and broke
The bolt that held the agitator assembly on had sheared off. Had to drill out the old bolt out of the spline. After that, it was very easy. Just bolt the agitator assembly onto the spline and it worked like a charm
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18 of 24 people found this instruction helpful
Parts Used:
- Agitator Coupling Kit
- Agitator Coupling Kit
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Wrench set
Customer: Brenda from Coon Rapids, MN
Washer agitator not working
First I removed the agitator with a belt. Then I removed the nut with a wrench. The Agitator coupli was smooth on the inside so I knew that was the problem. I got the new part, slid it into place. Tightened the new bolt and replaced the Agitator component with a quick push downwards. Easy!
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