This part is sold individually. The drum support roller is found in your dryer. It is used to hold the drum in place in the cabinet while letting the drum rotate on the support rollers. It is recommended that you replace both rollers at once. You may notice that this part needs to be replaced if you are experiencing a squeaking noise, which could be due to the bearing going bad. The bearing could be severely damaged if you hear a very loud thumping noise, much like you would when you are drying a pair of shoes.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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John
August 19, 2021
Are you aware that for less than this price i can get a set of 4 rollers, a new belt, a pully and a spring in amazon, delivered in two days and including free returns?I want to support businesses other than amazon, but it is difficult to do. my experience with amazon products is not so much worse to justify a 400% increase in price.
Hi John,
Thank you for contacting us. We apologize that our prices are not as low as you expected. We base our prices on what we are charged by the manufacturer for the parts. We try to keep our prices as low as possible but we do also have to keep them at a level to help cover our costs. We hope this helps to explain the reasoning behind our prices.
24 people found this helpful.
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Elijah
July 28, 2021
How many rollers comes with the set
For model number Dlex3370w
Hello Elijah, Thank you for the question. The Roller Assembly includes one roller, On Roller Shaft and mounting clips. We hope this helps!
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Robert
November 8, 2021
Need to replace rollers. I bought part number 4581el2002a. The part I ordered has a bolt in the middle which is smaller then the one on the dryer. Is this wheel compatible. Can I just use the wheel and not replace the bolt.
For model number dlgx2502v
Hello Robert, Thank you for your inquiry. We have researched the model number you have provided and show this is the one listed as compatible. The roller and shaft come as a complete assembly but you can remove the plastic tri-ring and just use the wheel. We hope this helps.
3 people found this helpful.
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Ryan
December 17, 2021
I am looking for just the tri ring to secure the drum rollers - is that an option
For model number DLG2141W
Hi Ryan,
Thank you for your question. The tri-rings are not listed in the parts list for your dryer and you will need to purchase the roller assembly. The part number listed under your model number for the roller assembly is PS12749664. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
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Vivian
October 15, 2021
My dryer is noisy, but it tumbles. Is it the drum wheels?
For model number dle3733w
Hello Vivian, Thank you for the great question. We suggest checking the Rollers, Belt, Idler Pulley and the Drum Felt Seal for wear or damaged. These are all commonly replaced parts when you have a noise while tumbling. We hope this helps!
Hello T, Thank you for your inquiry. We have researched the model you have provided and we would recommend checking the following parts to fix your issue: the roller assembly, the belt, the idler pulley, the drive motor and the blower wheel. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Hello Keith, thank you for your question. This roller assembly includes the roller shaft and mounting clips. We hope this helps. If you need help placing an order, our customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Tom
March 22, 2022
Should there be two rollers? We only got one.
For model number DLGX5102W
Hello Tom, thank you for your question. This part is sold individually. We hope this helps.
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Brooks
June 25, 2022
Filter for drying
For model number LG
Hello Brooks, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the dryer. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. We are looking forward to hearing from you.
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Part Videos
Replacing your LG Dryer ROLLER ASSEMBLY
Customer Repair Stories
Average Repair Rating: 3.1 / 5.0, 8 reviews.
What's this?
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Dryer making a thumping and squealing noise when running
Had to replace front drum support rollers. Removed screws underneath top in back that held bracket that keeps top in place. Slid top towards rear and lifted up. Removed 4 screws that hold plastic front panel in place (inside..2 on each corner) Unplugged front panel electric plugs to remove panel. Opened door..removed 2 screws at bottom of door opening. Removed screws on top of front panel. Unplugged door switch plug. Removed front panel. Removed right front roller with 9/16th wrench for nut. Adjustable for back of stud. Lifted up on drum to get roller out. Reversed to install. Left roller a bit harder to get to stud. Removed and installed same as right side. Did not attempt to replace rear rollers. Have them if needed but very much more involved to replace.
Mark from WAVERLY, OH
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench (Adjustable), Wrench set
40 of 46 peoplefound this instruction helpful.
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Very noisy when running
We bought 2 roller wheels to replace the ones up front that turn the drum. We watched a video prior to ordering the parts, then followed along with it as we did the repair. It was really easy to complete, with the hardest part being getting some of the screws to loosen at first. Now it purrs like a kitten. We are so happy to have silences the racket. One wheel was completely worn away, with shreds of rubber sitting inside the cabinet.
CAROLYN from LEBANON, TN
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
9 of 13 peoplefound this instruction helpful.
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Noisy when drying. A bumping noise
Watched the video a couple of times. After that it was a breeze.
I followed the video instructions that were supply on your site
STEPHEN from EAST TAWAS, MI
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench set
5 of 6 peoplefound this instruction helpful.
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Frozen up roller on rear of dryer
Removed top of dryer I carefully removed wires from back of control panel Removed control panel Most of screws hold cabinet together Unhook wire from light on door and sensor on the front panel. Remove the front door and panel together I changed both front rollers on front panel If you have to change rear rollers lift tub up by belt Remove screws on back of dryer that will let you lift out inside rear panel that holds the rear rollers Change rollers and just revearse procedure to put back together
Following the reference video, step by step and taking progress photos along the way, organizing screws and hardware as they were removed.
The discrepancy I found was the new rollers that I received were complete with the shaft. The video with the older rollers instruct removing the rollers from the shaft.
To use the new rollers with the new shaft, requires removing an additional panel at both the front 2 and also the full back panel for the rear 2, to get a wrench on both ends of the shaft, and then attach the new roller bearing shaft assembly and re-install the panel.
Other than that, it went very smoothly and the result was a quiet rotating drum. No more thumping!
My dryer actually required 2 moisture sensors, but had only ordered one pack, which only came with 1 sensor. For whatever reason, I thought the pack would have had the 2 pieces.
Another reviewer made note to wear work gloves as some of the hardwares metal edges are quite sharp. Following that advice I completed the repair in 3 hours without a scratch. Thanks for the detailed video Partselect team and good luck to all attempting repairs.
An appliance repairman determined the problem which was that it needed new pulleys and thankfully PartSelect carried them. He installed them in an hour and my dryer runs fine now.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Bob T - 4 days ago
Verified Purchase
Drum rollers
Rollers came packaged with new bolt and nut to attach to unit. Design of rollers were slightly different from the original but still of the same material plastic insides that hold bearings and a rubber outer wheel, once installed they fit and worked perfectly
★★★★★
★★★★★
Robert T - June 20, 2022
Verified Purchase
Sent wrong part
Wrong part sent have to send back luckily able to get correct part locally
9 days ago
Hi Robert,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
Daniel B - June 3, 2022
Verified Purchase
East ordering process
The parts worked flawlessly. The rollers in the back were a pain to reach.
Remember that the rollers may seem loose like they don't fit until you tighten the built in lock nut.
★★★★★
★★★★★
James C - May 12, 2022
Verified Purchase
Quality parts & great instructions with videos.
My dryer is back to being quiet and drying our clothes like it should.
★★★★★
★★★★★
Michael B - March 21, 2022
Verified Purchase
Fast /Great
Received a day prior to schedule. OEM quality far exceeded other third party sellers. Will be my first stop for all my parts needs.
★★★★★
★★★★★
Richard B - March 16, 2022
Verified Purchase
Thanks for the instruction video
I only replaced two of the four rollers.
I could find the parts cheaper, but the instruction video helped me so I felt obligated to do business with partselect.
★★★★★
★★★★★
NANCY B - January 17, 2022
Verified Purchase
Fit perfectly
The 2 rollers I ordered arrived quickly for my LG washer and my appliance repairman easily installed them in less than an hour. I was so happy that PartSelect carried the rollers for my dryer.
★★★★★
★★★★★
Bunna M - November 25, 2021
Verified Purchase
Kenmore dryer noisy
My Kenmore dryer made a loud banging noise during operation. I took it apart and found one of the four drum roller assemblies was broken. I replaced 2 rollers in the back and a drum belt. It’s now working like when it was new again. The service and parts from partselect.com is outstanding. I received my parts within a few days of ordering.
★★★★★
★★★★★
Paul S - May 7, 2021
Verified Purchase
easy you tube repair
At first i was a little concerned about having the correct replacement rollers because they didn't look the same as the old worn out ones. They fit just fine and the replacement was easy while watching you tube.
★★★★★
★★★★★
David B - February 24, 2021
Verified Purchase
good parts.... only slightly accurate video
I ordered 4ea rollers and a belt to repair a noisy TROMM dryer that is ~13 years old. The new version of the parts contain sealed bearings that are a large improvement over the original parts that were bronze bearings mounted on a shaft.
The instructional video was helpful, but is not exact. My dryer contains several parts that did not seem to be present in the video that needed to be removed before the dryer drum could be removed. The front panel does not 'unlatch' as easily as the video implies. I was unable to remove several of the electrical connectors. Extra pliers and flat blade screwdrivers are helpful for prying.
The video did not caution the DIY community to wear work gloves when dealing with the sheet metal parts on the dryer. That sheet metal is horrible sharp in some placs, and I cut myself terribly and bled all over the floor (I could have been in a Monty Python and the Hoy Grail type movie)!
The tri-ring does not need to be removed to remove the old dryer rollers and install the excellent new ones. The entire repair to replace all 4 dryer rollers and the belt took me about 6 hour (with time in there to stop bleeding and clean-up the mess).
The parts (4ea dryer rollers and the new belt) are excellent and the new design of the rollers and bearings is much better than the original units replaced.
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