Part Location Diagram of WD28X25960 GE Complete Lower Service Rack Assembly
See part 701 in the diagram
( Grid squares measure 1x1 inch )
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Complete Lower Service Rack Assembly WD28X25960

 Fits your GHDA980K10BB!
★★★★★
★★★★★
54 Reviews

Rated by 19 customers 

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.

$ 160.46
  In Stock

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

 Fits your GHDA980K10BB!
PartSelect Number PS12749241
Manufacturer Part Number WD28X25960
Manufactured by GE for General Electric
Product Description

Complete Lower Service Rack Assembly Specifications

This dish rack is for dishwashers. This dish rack holds the dishes in place during the dish washing cycle.
How Buying OEM Parts Can Save You Time and Money

How Buying OEM Parts Can Save You Time and Money

Troubleshooting
This part fixes the following symptoms:
Not cleaning dishes properly
This part works with the following products:
Dishwasher.
Part# WD28X25960 replaces these:
WD12X10380, WD28X10071, WD28X10073, WD28X10075, WD28X10078, WD28X10082, WD28X10121, WD28X10129, WD28X10134, WD28X10138, WD28X10141, WD28X10143, WD28X10171, WD28X10201, WD28X10221, WD28X10223, WD28X10226, WD28X10250, WD28X10253, WD28X10257 , WD28X10261, WD28X10264, WD28X10271, WD28X10274, WD28X10276, WD28X10277, WD28X10282, WD28X10285, WD28X10294, WD28X10296, WD28X10300, WD28X10305, WD28X10311, WD28X10317, WD28X10318, WD28X10331, WD28X10332, WD28X10333, WD28X10351, WD28X10357, WD28X10387, WD28X10388, WD28X10403, WD28X10404, WD28X10405, WD28X10407, WD28X10408 Show less
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Customer Reviews
Average Rating:
★★★★★
★★★★★
54 Reviews
4.6
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Customer Repair Stories
 Average Repair Rating: 4.9 / 5.0, 19 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Bottom dishwasher rack rusted out
Simple install- just roll it in. Fit perfect. Better design than OEM part. Perfect.
  • John C from SPRINGFIELD, VA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Old rack had rusty metal
So simple. Swapped out both silverware tray and rack for old one. Love the new one. No more rust stains on the edges of my plates.
Other Parts Used:
Complete Lower Service Rack Assembly Silverware Basket
  • Pat from THORNTON, CO
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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leg fell off of bottom rack.
Slid it in. Very easy and the replacement part is built better than the original part.
  • Jonni from VACAVILLE, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Rack was rusted and broken.
It was a very simple replacement. I took the old one out and rolled the new one in. It took less than 5 minutes!
  • Amelia from PEORIA, IL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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lower rack
remove lower rack. place in trash. place replacement rack into dishwasher
  • Scott from Armonk, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
4 of 4 people found this instruction helpful.
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Racks got nicked and rusted out
Both upper and lower come complete w/combs. Bottom Rack asm the only thing I transfered was the the silverware holder. The new bottom comb pattern in 180 deg out from what orginal came with and they give you a sticker to place inside next to model and ser#. The upper Rack asm I had to transfer the spray wand and assemble and the two glass goblet stem holders.
Other Parts Used:
RACK UPPER ROLL Assembly Complete Lower Service Rack Assembly
  • Daniel from San Diego, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
1 of 2 people found this instruction helpful.
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Old rack was rusted out and missing most of the wheels.
Easiest repair ever. My new rack arrived in three days, opened the box and slid it in. Better quality than the original. Excellent service!
  • Jim from Palatka, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Replacing rusted dishwasher racks
Lower assembly only require removal and replacement without tools. Upper assembly required screw driver and pliers to install water wand from old rack to new rack.

The most surprising aspect of this repair was the short 36 hours that it took from order placement to product receipt.
Other Parts Used:
Upper Dishrack Kit Complete Lower Service Rack Assembly
  • HARRY from PORTVILLE, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
9 of 11 people found this instruction helpful.
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The bottom rack had broken wheels and rusted prongs
Exactly as described by a previous reviewer. I pulled out the old rack, put in the new rack and just moved over the cutlery rack.
  • MONICA from ENCINITAS, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 15 people found this instruction helpful.
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Lower rack was bent, didn't like rolling out of the dishwasher anymore
I removed the old rack and saved the flatware container. Then I put the new rack in.

The difference between the old one and the new one is that between a busted grocery cart with one wheel that always wants to return to the parking lot, and a well-trained dog that does exactly what I ask it to. The new rack was worth the $95 I spent to get it.

The new rack came with wheels and axles, so I didn't need to order more.
  • Joe from WYNNEWOOD, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

6 questions answered by our experts.
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Linda
February 20, 2023
Does the lower rack kit come with silverware basket?
For model number PDW8280J01SS
PartSelect logo
Hello Linda, thank you for contacting us. The silverware basket, part number PS959351, does not come with the lower rack assembly, part number PS12749241. The mentioned silverware basket will fit your model. Glad to be of assistance!

3 people found this helpful.

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Related Parts:
Mark
August 17, 2021
Set washer, close...nothing happens. it should turn on. have to open and close several times to come on. also, leaves water in the bottom after wash. what should i do to remedy?
For model number PDW9280N00SS
PartSelect logo
Hi Mark, Thank you for your question. If you are shutting and closing the door a couple of times to get the dishwasher to work, it sounds like you are having an issue with the door latch and switch assembly. Before testing this part, unplug it from the electrical outlet or turn the circuit breaker off. First, verify that the door catch activates the door latch switches by inserting the catch into the assembly. If the switches are being activated mechanically, remove the switches to check them for continuity. Using a multimeter on Rx1, touch the probes to the switch’s terminals. This should produce a reading of zero or nearly zero. If you receive a different reading, you will need a replacement door latch assembly. We hope this helps! Good luck with the repair!

2 people found this helpful.

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Related Parts:
Beverly
September 21, 2022
How do I get a replacement bottom silverware rack only?
For model number GHDT108VOOBB
PartSelect logo
Hello Beverly, thank you for your question. It looks like you are looking for the silverware basket, part number PS959351. It rests in the lower dishrack and holds small utensils such as spoons, forks, and knives during the dishwashing cycle. If you would like assistance placing an order, please contact customer service. Good luck with your repair!

1 person found this helpful.

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Related Parts:
Eileen
July 19, 2023
Would this lower rack fit the dishwasher model number above?
For model number GHDT168V55SS
PartSelect logo
Hi Eileen, thank you for the question. Yes, the part you are referring to is compatible with your model. Let us know if you have further questions!

1 person found this helpful.

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Susan
August 25, 2023
What silverware basket works with the above model - Part# 701 or 702?
For model number PDW9200N00BB
PartSelect logo
Hello Susan, thank you for the question. The silverware basket compatible with your model is part number PS959351. Glad to be of assistance!

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Christine
March 25, 2024
Does the lower rack mentioned below come with the removable tines? Just making sure the rack doesn’t have a big open space with no tines because my current removable tine pieces are rusted and broken. COMPLETE LOWER SERVICE RACK ASM WD28X25960 Thanks!
For model number PDWT380R10SS
PartSelect logo
Hi Christine, thank you for contacting us. Based on our research, the lower rack assembly, part number PS12749241, you have mentioned comes with the removable tines. We hope this information helps!

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12749241
Manufacturer Part Number: WD28X25960
Brand
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