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COMPLETE LOWER SERVICE RACK ASM

★★★★★
★★★★★
42 Reviews
$ 183.65   In Stock

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PartSelect Number PS12749241
Manufacturer Part Number WD28X25960
Manufactured by GE
Product Description

COMPLETE LOWER SERVICE RACK ASM Specifications

This dish rack is for dishwashers. Dish rack holds the dishes in place during the dish washing cycle.
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Troubleshooting
This part fixes the following symptoms:
Not cleaning dishes properly
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric.
Part# WD28X25960 replaces these:
WD12X10380, WD28X10071, WD28X10073, WD28X10075, WD28X10078, WD28X10082, WD28X10121, WD28X10129, WD28X10134, WD28X10138, WD28X10141, WD28X10143, WD28X10171, WD28X10201, WD28X10221, WD28X10223, WD28X10226, WD28X10250, WD28X10253, WD28X10257 ... Show more , WD28X10261, WD28X10264, WD28X10271, WD28X10274, WD28X10276, WD28X10277, WD28X10282, WD28X10294, WD28X10300, WD28X10305, WD28X10317, WD28X10318, WD28X10331, WD28X10332, WD28X10333, WD28X10334, WD28X10351, WD28X10357, WD28X10386, WD28X10387, WD28X10388, WD28X10403, WD28X10404, WD28X10405, WD28X10407, WD28X10408 Show less
Questions and Answers

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1 question answered by our experts.
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    Mark
    August 17, 2021
    Set washer, close...nothing happens. it should turn on. have to open and close several times to come on. also, leaves water in the bottom after wash. what should i do to remedy?
    For model number PDW9280N00SS
    Hi Mark, Thank you for your question. If you are shutting and closing the door a couple of times to get the dishwasher to work, it sounds like you are having an issue with the door latch and switch assembly. Before testing this part, unplug it from the electrical outlet or turn the circuit breaker off. First, verify that the door catch activates the door latch switches by inserting the catch into the assembly. If the switches are being activated mechanically, remove the switches to check them for continuity. Using a multimeter on Rx1, touch the probes to the switch’s terminals. This should produce a reading of zero or nearly zero. If you receive a different reading, you will need a replacement door latch assembly. We hope this helps! Good luck with the repair!

    1 person found this helpful.

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    Related Parts:
      Customer Repair Stories
       Average Repair Rating: 4.8 / 5.0, 16 reviews. What's this?
      Sort by:
      Sorry, we couldn't find any existing installation instruction that matched.
      Lower rack began rusting and wheels broke off.
      Pull old rack out, slip new one in!
      One thing i did was order wheels and studs as i was unaware they lower rack came fully equiped with all wheels,studs, and flip up dish dividers. So if your replacing the rack no need to order the wheels! The diagram made it look as if you only et the wire rack and not all the added pieces.
      Other Parts Used:
      Dishrack Rollers and Axles - Kit of 8
      • nathan from commerce, MI
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      175 of 241 people found this instruction helpful.
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      Thank you for voting!
      Top and bottom rack were rusted thru
      Bottom rack - slide the old one out, slide the new one in. The rack came came with the wheels, so I didn't use the replacement ones.
      Top rack - remove the rail end caps - they will likely break so order new ones. Slide the rack out. Remove the rotating spray arm and then remove all the brackets. I was able to re-use the old brackets and didn't need the replacements. Install the old brackets on the new rack, install the spray arm, and slide the new rack back into the rails. The new top rack also came with wheels installed, so I didn't use the replacement ones. Once the rack is back in the rails, install new rail end caps. Put them in sideways and facing into the washer. Straighten the caps and turn them into place. Be careful with the rail caps - they break easy and are expensive. Make sure they hold the top rack in place, and that's it.
      Other Parts Used:
      Dishwasher dishrack rollers and axles RACK ADJ Assembly UPPER RACK SLIDE END CAP Middle Spray Arm Conduit Carrier Middle Spray Arm Bracket
      • Warren from Stillwater, MN
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Nutdriver, Screw drivers
      30 of 42 people found this instruction helpful.
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      Thank you for voting!
      Lower rack on my dishwasher had rusted out, due to use, wear and tear, normal use
      I took out the old rack and put in the new rack. Took about 20 seconds tops. But I had thought I needed to order the wheels (8 of them) and the wheel attachments (8 of those, too) separately because when you go to order the rack, it is suggested that you buy those, too. But the rack came with all the parts I needed so I ended up returning the stud rollers. Very happy with the product and the friendly service.
      Other Parts Used:
      Dishrack Rollers and Axles - Kit of 8
      • Helga from Wayland, MA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      18 of 20 people found this instruction helpful.
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      Thank you for voting!
      The bottom rack had broken wheels and rusted prongs
      Exactly as described by a previous reviewer. I pulled out the old rack, put in the new rack and just moved over the cutlery rack.
      • MONICA from ENCINITAS, CA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      12 of 13 people found this instruction helpful.
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      Thank you for voting!
      The wire cage began rusting
      The bottom rack just pulls out so that was an easy replacement. The upper rack required a 1/4" nutdriver to remove the sprayer from the rack and a slot screwdriver was used to remove the tab that was holding the rack to the slide arm. Total time, 10 minutes tops!
      Other Parts Used:
      RACK ADJ Assembly UPPER
      • Gabriel from La Mesa, CA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Nutdriver, Screw drivers
      12 of 17 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Replacing rusted dishwasher racks
      Lower assembly only require removal and replacement without tools. Upper assembly required screw driver and pliers to install water wand from old rack to new rack.

      The most surprising aspect of this repair was the short 36 hours that it took from order placement to product receipt.
      Other Parts Used:
      Upper Dishrack Kit
      • HARRY from PORTVILLE, NY
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Pliers, Screw drivers
      8 of 10 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Wire basket rusting.
      The Lower Rack was a simple swap. The Upper Rack had a tube and rotating sprayer that had to be removed and installed on the new rack. I used a nutdriver to remove a few screws and reinstall them on the new unit. Very simple.
      Other Parts Used:
      Upper Dishrack Kit
      • Scott from pleasanton, CA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Nutdriver
      4 of 7 people found this instruction helpful.
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      Thank you for voting!
      lower rack
      remove lower rack. place in trash. place replacement rack into dishwasher
      • Scott from Armonk, NY
      • Difficulty Level:
        Very Easy
      • Total Repair Time:
        30 - 60 mins
      3 of 3 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Old rack was rusted out and missing most of the wheels.
      Easiest repair ever. My new rack arrived in three days, opened the box and slid it in. Better quality than the original. Excellent service!
      • Jim from Palatka, FL
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      2 of 3 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Lower rack rotted and wheels fell off
      Simple replacement. Also note lower rack comes with all wheels attached
      Other Parts Used:
      Dishrack Rollers and Axles - Kit of 8 Lower Rack Wheel
      • Todd from Johnsonville, NY
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      2 of 3 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Customer Reviews
      Average Rating:
      ★★★★★
      ★★★★★
      42 Reviews
      4.5
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      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS12749241
      Manufacturer Part Number: WD28X25960
      Brand
      Model Number
      Description
      General Electric
      40201-0
      Dishwasher
      General Electric
      402011
      Dishwasher
      General Electric
      40205-0
      Dishwasher
      General Electric
      402051
      Dishwasher
      General Electric
      40206-0
      Dishwasher
      General Electric
      402061
      Dishwasher
      General Electric
      402070
      Dishwasher
      General Electric
      403110
      Dishwasher
      General Electric
      403111
      Dishwasher
      General Electric
      405010
      Dishwasher
      General Electric
      405011
      Dishwasher
      General Electric
      405012
      Dishwasher
      General Electric
      405050
      Dishwasher
      General Electric
      405051
      Dishwasher
      General Electric
      405052
      Dishwasher
      General Electric
      405060
      Dishwasher
      General Electric
      405061
      Dishwasher
      General Electric
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      General Electric
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