GE/GE_Thumb/00125688i04.gif
See part 701 in the diagram
( Grid squares measure 1x1 inch )

Get in touch, we're here to help!

Open until 10PM EST

customerservice@partselect.com

COMPLETE LOWER SERVICE RACK ASM

★★★★★
★★★★★
9 Reviews
$159.17   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS12749241
Manufacturer Part Number WD28X25960
Manufactured by GE
Troubleshooting
This part fixes the following symptoms:
Not cleaning dishes properly
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric.
Part# WD28X25960 replaces these:
WD12X10380, WD28X10071, WD28X10073, WD28X10075, WD28X10078, WD28X10082, WD28X10121, WD28X10129, WD28X10134, WD28X10138, WD28X10141, WD28X10143, WD28X10171, WD28X10201, WD28X10221, WD28X10223, WD28X10226, WD28X10250, WD28X10253, WD28X10257 ... Show more , WD28X10261, WD28X10264, WD28X10271, WD28X10274, WD28X10276, WD28X10277, WD28X10282, WD28X10294, WD28X10300, WD28X10305, WD28X10317, WD28X10318, WD28X10332, WD28X10333, WD28X10351, WD28X10357, WD28X10403, WD28X10404, WD28X10405, WD28X10407 Show less
Questions and Answers

We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.

Customer Repair Stories
 Average Repair Rating: 4.9 / 5.0, 14 reviews. What's this?
Sort by:
Sorry, we couldn't find any existing installation instruction that matched.
Lower rack began rusting and wheels broke off.
Pull old rack out, slip new one in!
One thing i did was order wheels and studs as i was unaware they lower rack came fully equiped with all wheels,studs, and flip up dish dividers. So if your replacing the rack no need to order the wheels! The diagram made it look as if you only et the wire rack and not all the added pieces.
173 of 239 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Top and bottom rack were rusted thru
Bottom rack - slide the old one out, slide the new one in. The rack came came with the wheels, so I didn't use the replacement ones.
Top rack - remove the rail end caps - they will likely break so order new ones. Slide the rack out. Remove the rotating spray arm and then remove all the brackets. I was able to re-use the old brackets and didn't need the replacements. Install the old brackets on the new rack, install the spray arm, and slide the new rack back into the rails. The new top rack also came with wheels installed, so I didn't use the replacement ones. Once the rack is back in the rails, install new rail end caps. Put them in sideways and facing into the washer. Straighten the caps and turn them into place. Be careful with the rail caps - they break easy and are expensive. Make sure they hold the top rack in place, and that's it.
29 of 41 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Lower rack on my dishwasher had rusted out, due to use, wear and tear, normal use
I took out the old rack and put in the new rack. Took about 20 seconds tops. But I had thought I needed to order the wheels (8 of them) and the wheel attachments (8 of those, too) separately because when you go to order the rack, it is suggested that you buy those, too. But the rack came with all the parts I needed so I ended up returning the stud rollers. Very happy with the product and the friendly service.
  • Helga from Wayland, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Parts Used:
    WD35X21041, WD28X25960
17 of 19 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The wire cage began rusting
The bottom rack just pulls out so that was an easy replacement. The upper rack required a 1/4" nutdriver to remove the sprayer from the rack and a slot screwdriver was used to remove the tab that was holding the rack to the slide arm. Total time, 10 minutes tops!
  • Gabriel from La Mesa, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
  • Parts Used:
    WD28X10391, WD28X25960
12 of 17 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The bottom rack had broken wheels and rusted prongs
Exactly as described by a previous reviewer. I pulled out the old rack, put in the new rack and just moved over the cutlery rack.
  • MONICA from ENCINITAS, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Parts Used:
    WD28X25960
11 of 12 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Replacing rusted dishwasher racks
Lower assembly only require removal and replacement without tools. Upper assembly required screw driver and pliers to install water wand from old rack to new rack.

The most surprising aspect of this repair was the short 36 hours that it took from order placement to product receipt.
  • HARRY from PORTVILLE, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
  • Parts Used:
    WD28X10410, WD28X25960
8 of 10 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Wire basket rusting.
The Lower Rack was a simple swap. The Upper Rack had a tube and rotating sprayer that had to be removed and installed on the new rack. I used a nutdriver to remove a few screws and reinstall them on the new unit. Very simple.
  • Scott from pleasanton, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
  • Parts Used:
    WD28X10410, WD28X25960
4 of 7 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Old rack was rusted out and missing most of the wheels.
Easiest repair ever. My new rack arrived in three days, opened the box and slid it in. Better quality than the original. Excellent service!
  • Jim from Palatka, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Parts Used:
    WD28X25960
2 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Lower rack rotted and wheels fell off
Simple replacement. Also note lower rack comes with all wheels attached
2 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Racks got nicked and rusted out
Both upper and lower come complete w/combs. Bottom Rack asm the only thing I transfered was the the silverware holder. The new bottom comb pattern in 180 deg out from what orginal came with and they give you a sticker to place inside next to model and ser#. The upper Rack asm I had to transfer the spray wand and assemble and the two glass goblet stem holders.
  • Daniel from San Diego, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
  • Parts Used:
    WD28X10142, WD28X25960
1 of 2 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer Reviews
Average Rating:
★★★★★
★★★★★
9 Reviews
4.3
Filter By Rating:
  • 5 Stars
    6
  • 4 Stars
    2
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Star
    1
    Sort by:
    Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS12749241
      Manufacturer Part Number: WD28X25960
      Brand
      Model Number
      Description
      General Electric
      40201-0
      Dishwasher
      General Electric
      402011
      Dishwasher
      General Electric
      40205-0
      Dishwasher
      General Electric
      402051
      Dishwasher
      General Electric
      40206-0
      Dishwasher
      General Electric
      402061
      Dishwasher
      General Electric
      402070
      Dishwasher
      General Electric
      403110
      Dishwasher
      General Electric
      403111
      Dishwasher
      General Electric
      405010
      Dishwasher
      General Electric
      405011
      Dishwasher
      General Electric
      405012
      Dishwasher
      General Electric
      405050
      Dishwasher
      General Electric
      405051
      Dishwasher
      General Electric
      405052
      Dishwasher
      General Electric
      405060
      Dishwasher
      General Electric
      405061
      Dishwasher
      General Electric
      405062
      Dishwasher
      General Electric
      CDW9380N00SS
      Dishwasher - GE CAFE
      General Electric
      CDW9380N20SS
      Dishwasher
      General Electric
      CDWT980R10SS
      Dishwasher
      General Electric
      CDWT980R30SS
      Dishwasher
      General Electric
      CDWT980V05SS
      Dishwasher
      General Electric
      CDWT980V50SS
      Dishwasher
      General Electric
      EDW4000G00BB
      Dishwasher
      General Electric
      EDW4000G00CC
      Dishwasher
      General Electric
      EDW4000G00WW
      Dishwasher
      General Electric
      EDW4000G02BB
      Dishwasher
      General Electric
      EDW4000G02CC
      Dishwasher
      General Electric
      EDW4000G02WW
      Dishwasher

      Get in touch, we're here to help!

      Open until 10PM EST

      Contact Customer Service