This is a manufacturer-made rail for the snack pan in various models of refrigerators. This rail is designed to allow users to easily pull their snack pan in and out of the refrigerator. If this rail is damaged, the pan will no longer slide smoothly and may even fall, so it needs to be replaced promptly. This rail is approximately 16.5 inches long and 12 inches wide and is made entirely of plastic. Replacing this rail requires no tools, as it simply slides into place in your fridge. This rail is sold individually and does not include any other parts or accessories.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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★★★★★
★★★★★
Janet L - June 23, 2024
Verified Purchase
Easy to order; easy to repair
The part arrived fast and was exactly as described. I easily made the repair to my refrigerator.
★★★★★
★★★★★
Ricky R - September 5, 2024
Verified Purchase
Easy fix
Just what I ordered, part went easy and fridge is happy.
★★★★★
★★★★★
Joye B - December 8, 2024
Verified Purchase
Easy Repair.
Fit perfect! Easy installation. Will always use Part Select!
★★★★★
★★★★★
Steven R - January 25, 2025
Verified Purchase
Exact replacement
Perfect.
★★★★★
★★★★★
Yen B - March 30, 2025
Verified Purchase
Easy repair
Correct part and fast shipping, thank you!
★★★★★
★★★★★
Sharon W - April 29, 2023
Verified Purchase
Easy fix
The tray was great. Fit exactly like it was supposed to!
★★★★★
★★★★★
Theresa Z - March 22, 2023
Verified Purchase
part as expected, easy replacement
Part was new & exactly what I needed
★★★★★
★★★★★
Louis C - November 28, 2022
Verified Purchase
Correct part, good fit
This is the correct part and replaced the broken part perfectly. With that said I'll joint the others in saying this is poorly made and breaks easily so use it carefully.
★★★★★
★★★★★
MICHAEL S - August 19, 2022
Verified Purchase
Easy repair, great part
The part was easy to install and quick delivery
★★★★★
★★★★★
Kaye W - August 30, 2021
Verified Purchase
Easy repair
Part came quickly easy to apply working great
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 2 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
broken rail one side
removed items on shelf and removed shelf from refrigerator put rail on shelf very easily and put back in refrigerator very easy and reload shelf. Very easy job and everything went well and works well.
Fred from CADYVILLE, NY
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
5 of 5 peoplefound this instruction helpful.
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broken slide rail , left side
Remove old snack pan. Then remove old snack pan rail from the refrigerator and place on a table. Observe how it is assembled and remove from the glass top then reinstall the glass top onto the new snack pan rail. replace the new snack pan rail into the refrigerator and place the snack pan back onto the snack pan rail.
kevin from OXFORD, MA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
2 of 4 peoplefound this instruction helpful.
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Questions and Answers
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6 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Lisa
January 3, 2022
Will this frame work for a 11x14 deli meat drawer?
For model number GTE18GSNRSS
Hi Lisa,
Thank you for your question. Yes, this would be the correct frame for the snack pan. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
5 people found this helpful.
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Shani
January 18, 2022
Does this work to place for the snack pan? If it does not fit my fridge can I return it?
For model number GTS18HGNRWW
Hello Shani, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12744172. We have attached a link to our return policy. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Will snack pan rail WR72X31124 fit my model? Thanks
For model number GTS22KSNBRSS
Hello Ruthann, thank you for reaching out. The part you mentioned is compatible with your model. Glad to be of assistance!
2 people found this helpful.
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C
March 15, 2022
Is this the correct rail assembly for the snack pan in my particular model? (GIE19JSNRSS)
For model number GIE19JSNRSS
Hello C, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12744172. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
1 person found this helpful.
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Al
April 3, 2024
Does this part attach to a glass shelf that is the width of the refrigerator?
For model number GTS18ABBHRWW
Hello Al, thank you for reaching out. According to our research, the part you have mentioned does not come into your model. Glad to be of help!
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Todd
April 19, 2023
the rail on my snak tray that attaches under glass shelf broke and want to purchase a new rail peice, don't need the shelf or tray though... What is the order # for this?
For model number GTS22KMNRES
Hi Todd,
Thank you for your question. The rail is part of the snack pan shelf. The part number for the shelf is PS12744172. We hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12744172
Manufacturer Part Number: WR72X31124
Item is in stock and will ship today if your order is placed before 4:00 PM Eastern Standard Time.
If your order is placed after 4:00 PM EST, the in stock items will ship on the next business day.
On Order
Item is not in stock and usually ships 3-5 business days from the time you place your order.
Special Order
Item is not in stock and usually ships 10-15 business days from the time you place your order.
NLA - No Longer Available
This item is no longer being made by the manufacturer, and cannot be added to your shopping cart.
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