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Craig
October 5, 2022
The display is blank but the stove will not respond to inputs of the keypad. Example: We can press 4,0,0, Bake and nothing happens. Could the display being out also disrupt function?
For model number BOSCH HEI8054U
Hello Craig, thank you for your question. We have researched your model and found that the issue is probably with the Front Panel, part number PS11759846. If that does not take care of the issue, then the problem is most likely to be related to the Display Module, part number PS12742171. If you require assistance to place an order, please contact customer service. We hope that helps!
Control module goes on and off but keeps time and allows us to use the stove.
For model number hei8054u
Hi Phil, thank you for reaching out. According to our research on the model, the Display Module appears to be faulty and you may need to replace it with part number PS12742171. If you require assistance placing an order, please contact customer service. We hope that helps!
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John
April 25, 2023
Oven display light not working? Other wise range works fine
For model number HE18054U/03
Hi John, thank you for reaching out. We believe your range is having this problem because of the faulty display module, part number PS12742171. We hope this solves your problem!
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Nicolas
June 9, 2023
Hello , the number 4 on the screen is not working anymore , is it the part I need to replace the screen only ? If not , witch one do I need ? Thanks
For model number HBN8451UC
Hello Nicolas, thank you for the question. You may need to replace the entire display to fix the issue. The display board for model number HBN8451UC (01) is part number PS12742171. The display board for model number HBN8451UC (02) is part number PS10057855. We hope this helps!
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 1 reviews.
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Control panel would randomly flicker, fade to black or become non-responsive when subjected to the heat/steam of the open range.
Watch the YouTube video. Turn off power or unplug the range. Remove 5 gas control knobs. Remove four T20 screws on Control panel. one on each end, L and R, two underneath, L and R. Pull off control panel and carefully flip it up onto the range, being careful not to stretch the wiring harness. Carefully remove two wiring connectors (pinch and pull method) Remove four T20 screws securing the Control panel mount then turn it over 180 degrees. Straighten the mounting tabs until the control panel easily slides off of its mount. Remove and replace the control panel and sheet. Reverse the procedure to reinstall. It took me longer to clean the components and the area that to repair the problem. Tip: Isopropyl alcohol in a spray bottle and a cloth cuts the grease and grime, if needed, with very little effort and no scratching.
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